Yesterday I used True Image not for backup but for cloning an entire drive. Now, this is an old P4 system (running WinXP), which only has 2 SATA ports on the onboard Intel controller, both of which were taken (system drive, which I wanted to clone + data drive). It does have a third party SATA controller by Promise, to which I connected the third drive (clone target).
Unlike with backups, cloning a system drive on the fly is not something True Image can do, so it told me I had to reboot. However, instead of booting into its own pre-boot environment, where it would probably not have drivers for the Promise controller, and therefore would not be able to clone onto the third drive, it does a smart thing - it locks the system drive, lets Windows complete a partial boot and load its own device drivers, which guarantees all physical drives are visible. Then it proceeds with the clone. Kind of like Windows itself does whenever you need to run a CHKDSK on a system drive which cannot be locked on the fly.
That's what good user experience is!





