Vista Free Upgrade Experiences

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swarne · #121 Post by **swarne** » Thu Apr 12, 2007 2:32 pm

rscosworth wrote:still waiting on mine

I am in the same boat it's 12 weeks since I applied. *&%#$@!^_ on Moduslink.

rscosworth · #122 Post by **rscosworth** » Thu Apr 12, 2007 2:36 pm

mine says shipped, but thats since the 27th of last month

#123 Post by **BillMorrow** » Thu Apr 12, 2007 2:55 pm

got mine within two or three weeks from initial application..

rscosworth · #124 Post by **rscosworth** » Thu Apr 12, 2007 3:01 pm

show off - they must have known it was you

dsigma6 · #125 Post by **dsigma6** » Thu Apr 12, 2007 3:01 pm

BillMorrow wrote:got mine within two or three weeks from initial application..

They must have known who they were dealing with!

#126 Post by **ryengineer** » Thu Apr 12, 2007 4:49 pm

BillMorrow wrote:got mine within two or three weeks from initial application..

Even they also respect you, Bill.

rek · #127 Post by **rek** » Thu Apr 12, 2007 7:26 pm

My experience was trouble free and well within their predicted time frame. This involved the Asia-Pacific branch of Moduslink. I got an email confirmation/notification at every step.

20 Mar: filled in the online form, and emailed a scanned copy of my receipt
22 Mar: proof of purchase has been validated
4 Apr: notification to say it's been shipped
11 Apr: Vista DVD was delivered (EMS courier from Taiwan)

No special box or anything, just a CD sleeve with the disc, and a COA sticker to peel off and attach to the underside of the machine, next to the XP one. The disc mentions it's an Express Upgrade for a qualifying Lenovo PC only, so I assume it is BIOS locked in some fashion.

insomniac59 · #128 Post by **insomniac59** » Thu Apr 12, 2007 10:00 pm

Grrrr.....still waiting on mine. First I thought the fact that my credit card expired and a new one was issued since I filled out the upgrade order had something to do with my order not being charged/shipped yet (3 digit security code on back is different). But I called the 800 number today, talked to a cust. srv. rep. who said nothing appears wrong with my order. With my luck, the program will end before I find out if something is wrong with my order.

whizkid · #129 Post by **whizkid** » Fri Apr 13, 2007 10:17 am

It seems mailing my proof of purchase took. My validation was FINALLY marked complete on April 13, a mere five months after the date of purchase. Neat.

They estimate 4-6 weeks delivery, but it seems they inflate that quite a bit. Here's hoping.

Now I have to decide whether to actually install it!

dsigma6 · #130 Post by **dsigma6** » Mon Apr 16, 2007 11:42 am

Some people have been really lucky with the turnaround. I submitted my info via fax the first week of Feb. I got an email confirming receipt of the fax three weeks later. Another three weeks went by and I got the shipping confirmation. Two weeks after that I got it.

Slow as can be, but free is free.

Kel Ghu · #131 Post by **Kel Ghu** » Tue Apr 17, 2007 6:23 am

What is the FRU written on the Vista DVD? And what version do you guys have?

creed_mty · #132 Post by **creed_mty** » Tue Apr 17, 2007 5:59 pm

the whole process took me around 3 week from initial application
applied feb 12th and got it at my door on april 4th.

the part number is : 42Y7111

rscosworth · #133 Post by **rscosworth** » Wed Apr 18, 2007 7:49 am

Mine arrived today,

whoppeeeeeee, especially since i wasnt entitled to it

Ianski · #134 Post by **Ianski** » Wed Apr 18, 2007 2:26 pm

I'll have to check the ModusLink thing again tonight. Last time I checked it was still pending... I think my credit card number got changed since I ordered the thing, thanks to the Wal-mart data leak, but ModusLink has all my contact information and they've never contacted me or tried to put through the charge on my card. All in all a frustrating experience to date.

Jedacite · #135 Post by **Jedacite** » Sun Apr 22, 2007 12:48 am

I finally got notification that it shipped. Weird thing is they say it should take 3 weeks to arrive, but I have to notify them before 9 days elapses (not business days) should it not arrive within 3 weeks.

Weird, I'm just happy that after over 4 months its finally shipped. Now to go and get some more RAM for my T60.

GoSharks · #136 Post by **GoSharks** » Fri Apr 27, 2007 12:01 pm

When mailing your rebate, please include the following documentation:

1. A copy of the online rebate entry confirmation page showing your Rebate Confirmation/Tracking Number or a printed copy of this email.
2. A copy of your invoice/order confirmation (received with the MS Vista Upgrade CD) showing the date of purchase and eligible product(s)

#1. is no problem
#2. I only got a packing list, with an "order date" of 4/13, which is far after the date on which i ordered from the website (2/15). 4/13 is not in the range for what the reabte is supposed to cover.

Does anybody else have the same problem and has anybody contacted the rebate processor to see what is going on with this?

whizkid · #137 Post by **whizkid** » Fri Apr 27, 2007 12:17 pm

My order status changed to "canceled" today. I was not happy. I sent an e-mail to let them know I expect the software I am entitled to and was promised.

dsigma6 · #138 Post by **dsigma6** » Fri Apr 27, 2007 1:51 pm

Whizkid...OUCH!

You know they're gonna say "Sorry, the offer has expired. You cannot resubmit."

mrbjr · #139 Post by **mrbjr** » Fri Apr 27, 2007 6:31 pm

Xactly 6weeks from application to arrival, came in todays mail.
Received email on the 18th saying it should arrive within 3 weeks, and got it in 10 days...

bim · #140 Post by **bim** » Mon Apr 30, 2007 5:28 am

I ordered 23.2. Mailman bring CD 24.4. "your CD is sent" Mail from moduslink arrived 25.4. Jiihaa.

whizkid · #141 Post by **whizkid** » Tue May 01, 2007 4:09 pm

Apparently my credit card details changed, so they canceled the order without notifying me. I say apparently because there's no record of why it was canceled.

I got a phone number and called, and eventually found someone who told me to start a new order, and he set the status to POP verified or something, and told me to fax in the receipt anyway. It now says "order is approved" but to quote Yogi Bera, "I'll believe it when I believe it."

whizkid · #142 Post by **whizkid** » Thu May 03, 2007 10:42 am

I hate to get my hopes up, but I got an e-mail stating the package shipped. It also said I should let them know if it doesn't arrive by two days ago. Neat.

robh · #143 Post by **robh** » Fri May 04, 2007 2:58 pm

I got the same email yesterday...we'll see what happens

insomniac59 · #144 Post by **insomniac59** » Fri May 04, 2007 4:30 pm

My order was cancelled this week too...I guess I should remember never to order something where the card is going to be reissued before the card is charged. Anyway, I resubmitted the order and called...they moved it to POP/COA verified status without me having to re-fax the proof of purchase. Hopefully there won't be any problems now.

whizkid · #145 Post by **whizkid** » Mon May 07, 2007 9:45 am

The package arrived Saturday by USPS, and I installed it yesterday. I nearly always boot into Linux anyway, so why not upgrade and live on the bleeding edge? Maybe I can help others who are having issues.

(It arrived in a plain paper sleeve, FWIW.)

The whole process took hours. I did an upgrade to Vista (I've never upgraded since Win95, and still don't recommend it, but there was really nothing to lose... except the XP cruft), let it complain about drivers, then downloaded the packages from Lenovo... then some more.

It seems to be working, from what little I've tried. I have a T60, BTW.

#146 Post by **ryengineer** » Mon May 07, 2007 10:22 am

Techgurl wrote:Its here. Got my upgrade today. Came in a nice DVD box too.

Mine came in plain dvd sleeve last month, i'm not sure why techgirl is the only person who got it in "nice DVD box".

whizkid wrote:The whole process took hours. I did an upgrade to Vista (I've never upgraded since Win95, and still don't recommend it, but there was really nothing to lose... except the XP cruft), let it complain about drivers, then downloaded the packages from Lenovo... then some more.

Upgrades suck, I almost never perform them either. Do a disk cleanup, you'll find many "junk" files there to clean.

pinesol · #147 Post by **pinesol** » Mon May 07, 2007 9:24 pm

whizkid wrote:The package arrived Saturday by USPS, and I installed it yesterday. I nearly always boot into Linux anyway, so why not upgrade and live on the bleeding edge? Maybe I can help others who are having issues.

(It arrived in a plain paper sleeve, FWIW.)

Having waited for ModusLink to ship it since the first week of December, 2006, I've just discovered that they have decided to cancel my order. I know why. The credit card info I gave to them in December had expired. I've written to them on a few occasions explaining this would happen. They never read my e-mails.

I am quite [censored] off having to deal with such stupid and incompetent outfit.

Anyway, I may not need it after all. I've gotten a generic version of Widows Vista Business directly from Microsoft after I had attended a seminar. I understand that the upgrade I would have gotten is also a generic version rather than for Thinkpad T60. If that is the case, I don't need the upgrade.

Can you tell me exactly what you got?

Jedacite · #148 Post by **Jedacite** » Tue May 08, 2007 12:36 am

I also submitted mine in December and received it 3 days after the credit card that I gave them expired. Luckily, they charged me a few days before it actually did expire.

I haven't gotten around to installing it yet as I have to back up Windows XP first (and I'm currently mainly using Linux atm.) but the Disk does say Lenovo on it.

It will be interesting to see how Vista actually runs, I've played with it on a friends Vaio and wasn't actually all that impressed, heres to hoping that it runs better on the T60!

whizkid · #149 Post by **whizkid** » Tue May 08, 2007 6:44 am

pinesol wrote:I am quite [censored] off having to deal with such stupid and incompetent outfit.
...
Can you tell me exactly what you got?

Call them at 800-817-5602. Explain politely exactly what happened. While they do have a problem, it's not the fault of whoever answers the phone. The guy I actually talked to was very nice and helpful.

What I got is a paper sleeve with a Windows Vista Business COA branded by Lenovo Singapore. Inside is a DVD-ROM with Lenovo part number 42Y7111 called "Microsoft Windows Vista Business Express Upgrade" with the 32-bit version (as my T60 has a Core Duo, not Core 2 Duo).

I think it is exactly that: a generic upgrade disc. It will not put the same image on a machine that Lenovo puts on new machines with Vista.

wallybear · #150 Post by **wallybear** » Tue May 08, 2007 3:54 pm

Just to add my 2-bits worth....

1- Moduslink took 4 weeks to deliver to me. No issues otherwise.

2- The DVD is a "standard Microsoft Vista DVD". The label says Lenovo, but it is the standard DVD. Nothing different from what you get by buying the retail boxed version.

3- What you DO get from Lenovo that is ALL-IMPORTANT is the COA label on the back of the DVD sleeve. This code is what unlocks the DVD installer as a Business version. You CAN install without entering the COA and you CAN stretch out the 30-day trial 2 more times (for a total of 90 days) but why do that if you are entitled to the installer?

So, what Moduslink delivers for the "upgrade fee" that actually MATTERS is the COA label. You can borrow anyone's Vista DVD to install the software. But to activate it you'll need the COA code.

Here's a summary of my experiences after getting the DVD:

--> I had no problem doing a clean install with the DVD.
--> I had no problem installing System Update 3 from Lenovo.
--> I had no problem....err...I take that back. Some of the ThinkVantage suite isn't really ready for Vista. But, that's a subject for another post.

Write to me with questions/comments. Good luck.

Vista Free Upgrade Experiences

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