I’ve to shut down twice to turn off laptop! Help!

[GoyoNeuff]

Hello All,

As the title says it, some times when I want to shut down the computer, I have to do twice “Shut down” in order to accomplish such difficult task.
I noticed that after the first “shut down” the task manager shows 30+ processes; but before there are 50+ processes.
Also noticed that after the first “shut down” some icons on the system tray disappear, for example NHC.

Cheers,

K.

[GomJabbar]

See if there are any clues in Event Viewer. Go to Start > Control Panel > Administrative Tools > Event Viewer. Look for events that occur at the time you shutdown. You can clear all the events to start with a clean slate and make it easier to read.

[Stargate199]

This is assuming you are using Windows 2000 or XP. A Windows service is most likely your culprit here. I have had this issue on occasion, but nothing even serious. See what services are still running and see if any are using. After you perform the first shut down, press ctrl+shift+esc to bring up the task manager. Do not use ctrl+alt+del because that may something else to happen. Look to see what services are still running under the process tab. If any are using more CPU then they should (lets say using 25% CPU or more) that most likely is your problem. Hopefully it is not a svchost.exe running, because you will need to figure out what is running under that. If it is anything else, on next reboot, open the service manager by typing services.msc in the run command. Find that service and google it to find out if is a vital service. If you do not need it, disable and stop the service and then try a shutdown. My guess it a networking service that is causing the shutdown problem.

[GoyoNeuff]

Thank you all.

GomJabbar, what exactly can I get out of the even viewer? I never used this thing before. Thx!

Stargate199, yes I am using Windows XP. "See what services are sitll running and see if any are using...?"
The weirdest thing is that this double shut down problem only happens now and then. It is not always; sometimes it happens, sometimes it doesn't.

Any more suggestions?

Cheers,

K.

[GoyoNeuff]

Any other thoughts?

Cheers!

K.