Can't install R+R 4.1

Operating System, Common Application & ThinkPad Utilities Questions...
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aschb
Posts: 35
Joined: Wed Jun 08, 2005 2:15 am
Location: Switzerland

Can't install R+R 4.1

#1 Post by aschb » Thu Aug 02, 2007 11:52 am

I downloaded the full version of R+R 4.1, which is
425'637 KB large (and uninstalled version 3.1 first)

If i start the downloaded file z501_setupm314c.exe a short window is displayed for less than a 1/4 second (I assume to extract the file) but nothing happen.

No error code. The opened window (DOS) is closed.

I have tested the install on 2 different PC's. Same result.

Is the file too large to extract? Memory and diskspace is sufficient ( 2 GB ram and 250 GB disk)

Operating System: XP (latest updates installed)
T43P/M770 2.1GHz/1GB/60GB/15"UXGA/DVD-RW (UC3H2), IntelPRO Wireless 2200bg

ryengineer
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#2 Post by ryengineer » Thu Aug 02, 2007 12:53 pm

Are you installing it on T43p? I am asking this because Rescue and Recovery version 4.x only supports systems starting from Thinkpad T43/p.

Secondly, version 4.x can only upgrade version 3.1. (merely speaking about your thinkpad). You need to install 3.1 again and then upgrade from there.

Thirdly, lenovo lists R n R 4.1 (for all languages) size as 437MB as opposed to 415.6MB that you mentioned, I suggest you install it again. Here is the link.

Lastly make sure your Windows Regional language is same as the language you choose during R n R installation.
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.

aschb
Posts: 35
Joined: Wed Jun 08, 2005 2:15 am
Location: Switzerland

#3 Post by aschb » Thu Aug 02, 2007 3:00 pm

I run a T43P.

"Rescue and Recovery 4.x full install file including all supported languages (437 MB)" says the description.

I assume I don't need the previous version 3.1 when installing the full size version of 4.1 in this case?


My download size reads as 425'637 KB (around 437 MB).

My regional language is German. The full version should support all languages (I don't care if English or German language anyway)
T43P/M770 2.1GHz/1GB/60GB/15"UXGA/DVD-RW (UC3H2), IntelPRO Wireless 2200bg

ashleys
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#4 Post by ashleys » Fri Aug 03, 2007 8:22 am

Why not re-install 3.1 and then just use the 4.1 upgrade exe (it's only about 67Mb).

Two days ago I used the 4.1 upgrade route and it worked perfectly, albeit from 4.0 rather than 3.1.

Do not take too much notice of the supported machines list. I've used 4.0 and 4.1 on a my T30 (which is not listed as supported) and it's fine. In this instance, when a machine is not shown in the list it just means the vendor hasn't tested the software with that hardware and you cannot raise problems related to that configuration. It does NOT indicate it will not work.

aschb
Posts: 35
Joined: Wed Jun 08, 2005 2:15 am
Location: Switzerland

#5 Post by aschb » Fri Aug 03, 2007 11:06 am

Thx. Initially I did an upgrade from 3.1 to 4.1 with the 67MB upgrade file. After a while (during installation) it just stopped and after 20 minutes I canceled the install. So I decided to remove 3.1 and install the full package of 4.1.

But this package not even writes the data from the downloaded file to "ibmtools,drivers" where the 3.1 version is still available.

Since I removed 3.1 the re-install of 3.1 again cancels due to "newer version already on your system, do not install the older version 3.1"

I believe the downloaded file (full version) is corrupt or something wrong and hope someone else does a full install and reports back the success or the same problem as I have encountered.
T43P/M770 2.1GHz/1GB/60GB/15"UXGA/DVD-RW (UC3H2), IntelPRO Wireless 2200bg

mhm
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Joined: Mon Jun 13, 2005 6:28 pm
Location: NYC

#6 Post by mhm » Mon Aug 06, 2007 2:35 pm

I don't believe in upgrades, so I always uninstall and then proceed with the new version installation.

For RnR I download the Large Enterprise version which is, oddly enough, much smaller than the full "consumer" version.

Here, follow the 4 steps to the letter, all files to the same directory, and you'll be fine:

http://www-307.ibm.com/pc/support/site. ... MIGR-68262

rfmanning
Posts: 1
Joined: Tue Jun 20, 2006 1:37 am
Location: Arizona

Error 1714 Older version RnR cant be removed????

#7 Post by rfmanning » Mon Jan 28, 2008 12:20 pm

It tells me I cant install 4.1. I've tried everything to uninstall 3.1. Nothing I do will allow me to install RnR. Any suggestions?

ryengineer
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Re: Error 1714 Older version RnR cant be removed????

#8 Post by ryengineer » Mon Jan 28, 2008 7:22 pm

rfmanning wrote:It tells me I cant install 4.1. I've tried everything to uninstall 3.1. Nothing I do will allow me to install RnR. Any suggestions?
Would you mind to comment on your thinkpad?
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.

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