sytem update problem, installed programs dont work *PIC 64K*

[fredstev]

I'm having some sort of odd problem installing Thinkpad system update files. Everything I've tried lately appears to install correctly, but I get the screen message shown below twice. When I click "OK", it goes ahead to a second, very similar message, then whatever program I'm attempting to update or install appears to install correctly. It doesn't though, even though the new update is listed in the ibmtools folder.

A google search hasn't turned up much useful info. It seems to have something to do with identifying this Thinkpad's configuration. This is a X31 2672-REU according to "identify your system" at Lenovo's website. The sticker on the bottom says "Type 2672-BBU. Any ideas?

http://webpages.charter.net/fredstev/problem.jpg

[ryengineer]

Did you have your X31 serviced for system board replacement?

Which Product Type shows up in the BIOS? 2672-BBU or 2672-REU?

The following thread might help you:

Setting S/N and TYPE on motherboard (need program)!?.

[fredstev]

Did you have your X31 serviced for system board replacement?

Which Product Type shows up in the BIOS? 2672-BBU or 2672-REU?

The following thread might help you:

Setting S/N and TYPE on motherboard (need program)!?.

I have no idea if the board has been replaced or not, although I think maybe. The sticker on the bottom is dated 03/08 and has a different serial # than what system info shows. I got this on Ebay and it appears pristine - no signs of wear or use at all.

The product type that shows up in bios is 2672-REU and the serial # is different than what the (obviously new) sticker on the bottom shows.

I checked the thread you provided (thanks), and no blank fields, they agree with what "check your configuration" shows when going to the Lenovo website. This X31 works really well, but I would like to fix this problem, one of the things that I can't update or install is the utility that allows easy undocking from the media slice. I have to shut down in order to undock properly.

[fredstev]

*bump*
I'm not making much progress on this problem. I wonder if it'd be a good idea to uninstall and reinstall system update? I wonder if the subject "system update fails to start"

http://forum.thinkpads.com/viewtopic.php?t=56140

is related to my problem? I've read through the log file generated and I get an error also that seems to be related to the "Getnexthwid" which I don't understand.

Fred

[fredstev]

Progress, slow but sure. The two errors that I am getting are related to the Agere systems AC97 modem drivers. I've tried uninstalling and reinstalling the modem, but no joy yet. At least now I know where to concentrate my search.

Anyone else had flaky errors caused by the modem?

[ryengineer]

Sorry I've no solution for you, I'll look for one, in the meantime I would suggest you install the drivers manually:

X31 - Downloads and drivers.

I also suggest you to reinstall the ThinkVantage System Update and make sure that you've Microsoft .NET Framework Version 2.0 installed:

ThinkVantage System Update 3.13.

Yes, you should try to set Compatibility mode to SATA in the BIOS as well to see if that makes any difference.

[fredstev]

OK, I've uninstalled both system update and the older version, updater, or whatever it was and reinstalled system update. Removed the modem drivers and reinstalled manually from the Lenovo website. Also, I have net framework 1.1, net framework 2.0 service pack 1, and net framework 3.0 service pack 1 installed. Still comes up with the same message and prevents system update from doing its job.

Tried simply removing the modem drivers, then running system update. No cigar, 3/4's through the update process, up comes the "found new hardware, pci modem", so windows installs the drivers, which promptly hoses system update.

Remember when life was simple? I should have quit with the Atari 800.

Fred