Cannot reinstall Adobe Flash

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syrenab
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Cannot reinstall Adobe Flash

#1 Post by syrenab » Thu Jul 24, 2008 9:08 pm

On my other laptop - Thinkpad T22 - with Win2000 Pro, I installed a suggested Microsoft Security update and lost my Flash player in Firefox 2. I tried to reinstall, get error message.
In MS Explorer v.6 Flash was still working at that time.
However to reinstall in Firefox I received instruction to Uninstall previous version of Flash before reinstalling.
Now I have no access to video in Firefox or Explorer. All attempts ro reinstall Flash have failed, both in Explorer and Firefox.

Adobe Technical Note 10166 says "Download SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation"
I downloaded it, but it doesn't work. A black rectangle flashes on screen for a few milisecs and then disappears

ANY suggestions - how to get out of this problem?

I would hate to have to completely reload Win20000 and all linked programs on my laptop.
syrenab
-------------------------------------------

T43 - (PentM 1.73GHz, 1024RAM, 75GB HDD, 14.1XGA, WiFi, CD-RW/DVD, XP-Pro)
T42 - 512MB RAM - 40GB 5400rpm HDD - 14.1XGA, CD-RW/DVD, XP PRO

Purcy
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#2 Post by Purcy » Fri Jul 25, 2008 8:01 am

I found this forum thread on the Adobe site, it speaks of this problem, I'm wondering if you can get any help from the Mozilla site, by contacting their Support:

Click Here For Forum

"06/17/2008 12:35:52 PM

Hi acrom116,

Microsoft’s SubInACL is used to fix Windows permission errors and is offered as a solution for end-users who can’t install the ActiveX version of Flash Player on Window IE. This is not used for Firefox. Flash Player for Firefox is simply a plug-in and does not rely on the system registry like IE does.

Is there one specific site that is giving you this error message?
Regards,

Darren J. McNally,
Technical Support Engineer, Adobe
Flash/Flash Player Support"
IBM T23 (2648-4NU) 1.13Ghz Pentium III, 1GB, 60GB 5400rpm, CD/DVD-RW, Internal Wireless, Windows XP Pro SP2 [DONOR]

Purcy
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#3 Post by Purcy » Fri Jul 25, 2008 8:05 am

Also check out this page to see if something can help you:

http://support.mozilla.com/en-US/kb/Tro ... ng+plugins
IBM T23 (2648-4NU) 1.13Ghz Pentium III, 1GB, 60GB 5400rpm, CD/DVD-RW, Internal Wireless, Windows XP Pro SP2 [DONOR]

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