KB938127-v2 failed to install

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spt60
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KB938127-v2 failed to install

#1 Post by spt60 » Sat Sep 06, 2008 8:21 am

1. Automatic Updates failed to install KB938127-v2
2. Downloaded and installed it manually:
IE7-WindowsXP-KB938127-v2-x86-ENU.exe
Error Message showed: "Files from the package are incompatible with files on your system"
3. Tried following the procedures of http://support.microsoft.com/kb/943144 to repair your Windows Update files. --> still didn't fix the problem.
4. Post a thread on MS Support forum, no reply.

This is rated critical so I really like to get this fix.

Thanks!

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#2 Post by RealBlackStuff » Sat Sep 06, 2008 12:14 pm

That is an update from October 2007 or thereabouts.
Should also be included in SP3.

If all else fails, un-/re-install IE7.
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spt60
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#3 Post by spt60 » Sat Sep 06, 2008 8:20 pm

RealBlackStuff wrote:That is an update from October 2007 or thereabouts.
Should also be included in SP3.

If all else fails, un-/re-install IE7.
Nope this is the 2nd release of that patch, which also applied for SP3. *Notice -v2 in the file.
Official: http://www.microsoft.com/technet/securi ... 7-050.mspx (Updated: August 26, 2008)
Download: http://www.microsoft.com/downloads/deta ... laylang=en

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#4 Post by spt60 » Sun Sep 07, 2008 9:35 pm

got it to work: download and reinstall IE7, then install the update.

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