Started getting error in windows update

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johnp126
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Started getting error in windows update

#1 Post by johnp126 » Wed Oct 01, 2008 7:29 pm

Windows could not search fo new updates. Error(s) found:
Code 80073712, when i try again i get Install new Windows Update Software install. then it starts downloading and installing updates but then says check for updates for your computer, then install new windows update software, then back to the error. I have tried fixes i found on google to no avail. I also had a clone from 1 week ago Sunday and 2 weeks ago, same issue, last update was 9.9.2008. anyone with ideas it'd be greatly appreciated.

GomJabbar
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#2 Post by GomJabbar » Wed Oct 01, 2008 7:52 pm

This kind of sounds like your problem.

http://support.microsoft.com/kb/931712/en-us
DKB

johnp126
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tried that fix

#3 Post by johnp126 » Wed Oct 01, 2008 8:41 pm

same exact error. the fix did find and fix errors but still have a windows update issue

WilsonF
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#4 Post by WilsonF » Mon Dec 15, 2008 9:00 pm

I fixed a similar WU error with Code0x80080005 as follows:

From a Vista computer that will do windows updates, copy c:\windows\system32\wu*.* to a flash drive

Insert the flash drive into the computer with the Windows update problem. On my TP, the flash drive was assigned drive letter f: so I'll use that in my examples.

At this stage, you won't be able to copy the "good" files to the %windir%\system32 folder on the computer with the WU problem, and will get "access denied" messages if you try. You probably will, however, see that some of the windows update files in the current %windir%\system32 folder are of different sizes or are older than the "good" files on the flash drive

You can't take ownership of files in the System 32 directory through the GUI. You solve this problem as follows:

Open an elevated command prompt and run the following commands:

takeown /f c:\windows\system32\wu*.*
This gives you ownership of the WU files.

icacls c:\windows\system32\wu*.* /GRANT ADMINISTRATORS:FT
This give any user with administrator privileges ownership of the files. I'm not sure why the first command by itself will not work but it won't.

Then, having vanquished the troublesome "access denied" message,

copy f:\wu*.* c:\windows\system32\*.*

When prompted, allow each current file in the computer with the WU problem to be overwritten.

WU then worked for me. I hope this does it for others with Windows Upate Error.
Wilson
Since 1993, TP 720, 760, 760 CD, 770, A22p, T22, X23 (still fully functional), T40p, T42p, T43 (this and subsequent systems all still in use), T60p, X60T, T61p, X61T, T500 (switchable graphics), X201T, X220

johnp126
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mine just started working

#5 Post by johnp126 » Tue Dec 16, 2008 6:29 am

one day after moving to a different nb i thought i'd give it one last try and it just started working. it had errors for 2 weeks. not sure what happened but was happy it worked.

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