Unexpected Shutdowns

[kduniverse]

Windows always seems to be recovering from an unexpected shutdown, at least once a week. What gives? I have had nothing but issues with this T400 since I ordered in Dec. Anyone know why I keep having crashes?

This is the latest info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 849A3B70
BCP3: 8617A380
BCP4: 845A9830
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

[Marin85]

As a first step I would run PC-Doctor (now Lenovo Toolbox) and memtest86+ to test the hardware. If they are clean, then your problem is caused most probably by a bad driver or some application (or corrupt windows).

[kduniverse]

Memtest came back clean. Lenovo Toolbox has the Bluetooth error from my other post...that I still can't figure out..

[Marin85]

BCCode 9f signifies in most cases for a hardware problem like memory (I would run a few more passes of memtest86+) or overheating. The latter one could be an explanation for the shutdowns. You should start monitoring the temperatures of your system (cpu and, if possible, gpu). As already stated, this problem might be caused by a bad driver and since you have this problem with the BT stuff, the issue might be caused by the Logitech or BT driver. In some cases such errors occur under the presence of malware, so you may want to scan your system thoroughly for viruses/malware.

Marin

[kduniverse]

Unreal. I've had this since the end of Dec with these issues. Lenovo sent this to me with all these issues and bugs I've had!!

[Marin85]

Unreal. I've had this since the end of Dec with these issues. Lenovo sent this to me with all these issues and bugs I've had!!

I can understand you! Unfortunately, there is always a small chance that one receives a problematic machine (if it is the hardware at all). That´s what the warranty is for (among other things). Also, Lenovo preload overstuffed with all these complex applications interacting with the OS can be sometimes considered as an invitation for errors of various nature...

[jdhurst]

Before Lenovo (and IBM before them) will accept hardware responsibility for this kind of issue, they will demand you re-image to factory specs and see if it continues to crash. If not, the problem is yours. If it does crash, the problem is theirs.

It is a relatively important question. I have T61p that came with Vista Business 64-bit. I bashed the first image up learning about Vista and bashed the second image up learning about Vista. I reimaged it a second time (third image) about June last year, added software to my liking and made important 64-bit fix upgrades in July and August. I put it in production as a daily driver in September. It has crashed exactly no times (zero) since the third image.

So I would suggest you do not have a Vista problem. SinceI never had any crashes with XP or Windows 2000 before that, it is also not a Windows problem. Either the machine is defective, or something you added caused a problem.
... JDH