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T14 Gen3 TrackPoint drifting

2020 New name Series after T430-T490 / T530-T590
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khtsurrect
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T14 Gen3 TrackPoint drifting

#1 Post by khtsurrect » Tue Feb 27, 2024 6:35 am

Never really had issue with trackpoint drifting on previous thinkpads, sure a bit of drifting might happen once a while and which last for 0.5-1 sec, but with the the current T14 Gen3 it's just redicicles how bad the trackpoint tend to be. Got the laptop August 2022 and got on-site service to replace the keyboard February 2023. But, now it's just as bad as it was a year ago. Sometimes the drifting can be ongoing for up to 10 sec and even if the cursor is stuck in a corner, it's just continue drifting back even if I try to "pull" it away serveral times.

My issue might very well be based on the new keyboard design for the T14 Gen3 one can assume that the trackpont had to be slightly changed as well and a hardware issue or it might be software related that the current drivers isn't doing the trick to handle drifting and not sure whether it's Lenovo drivers being used or Microsoft related. There might be some software tweaks that might help out and open for suggestion here prior opening a new case for keyboard replacement with Lenovo.

Assume that I can't be the only one with significant drifting issues with the T14 Gen3 keyboards, or?

mikemex
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Re: T14 Gen3 TrackPoint drifting

#2 Post by mikemex » Tue Jun 11, 2024 1:47 am

There are definitely quality issues with that generation. I've got a T14s G3 and the Trackpoint works well down and to the right but has issues going left and up. I'm going to try in the BIOS to see if it's a software issue.
X301: SU9600 | 8GB | 1TB | WXGA+
X1C9: 1185G7 | 32GB | 1TB | WUXGA | WWAN
X1Y8: 1365U | 32GB | 1TB | WUXGA
For the sake of ecology I donated all my classic Thinkpads.

khtsurrect
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Re: T14 Gen3 TrackPoint drifting

#3 Post by khtsurrect » Tue Jun 11, 2024 10:20 am

Not sure what you expect to find in BIOS that can impact the trackpoint but if you have any specific thought do share. Also, not sure if Lenovo are using more out of the box drivers from Microsoft which might impact the general trackpoint functionality; reason for this thought is that I've also noticed a bit more trackpoint drifting when using external ThinkPad keyboards and have issues with two different Thinkpads (T14g3 and T490). But, my drifting is really bad again on the T14g3, so plan to open a ticket for keyboard replacement again since the drifting is at a level that it makes the laptop useless.

mikemex
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Re: T14 Gen3 TrackPoint drifting

#4 Post by mikemex » Thu Jun 13, 2024 1:02 am

khtsurrect wrote:
Tue Jun 11, 2024 10:20 am
Not sure what you expect to find in BIOS that can impact the trackpoint
There are no drivers at BIOS level. If it displays some weird behavior there, then it's a hardware issue.

And I can confirm that it's a hardware issue on my machine. I'm going to send it in for warranty.
X301: SU9600 | 8GB | 1TB | WXGA+
X1C9: 1185G7 | 32GB | 1TB | WUXGA | WWAN
X1Y8: 1365U | 32GB | 1TB | WUXGA
For the sake of ecology I donated all my classic Thinkpads.

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