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Windows 7 on x60s - will not resume from sleep

Windows 7 on ThinkPads
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rickster21
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Windows 7 on x60s - will not resume from sleep

#1 Post by rickster21 » Fri Jul 31, 2009 11:11 am

I have installed Windows 7 OEM using only lenovo drivers and can not get it to resume from sleep. Resume from hibernate works ok. I have tried enabling/disabling hybrid sleep, installing/uninstalling power management driver and power management software as well as reinstalling the OS, with no success. Different bios settings didn't fix the problem either.
There isn't too much info on google about this, most people have problems getting their PCs to sleep, not resuming from sleep.
Any help is appreciated.
Thanks!

Extra info:
OS Version: Windows 7 Ultimate 6.1.7600 Build 7600
Bios Version: 7BETD7WW 2.18 11/20/2008
Model: 170237U

K0LO
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Re: Windows 7 on x60s - will not resume from sleep

#2 Post by K0LO » Fri Jul 31, 2009 11:40 am

Try running a powercfg report, which may contain information about why sleep mode does not work. Here is a description of how to create a report.
Mark

X61T 7764-CTO, Core 2 Duo L7500 LV 1.6 GHz, 4 GB RAM, 120 GB Intel X25M SSD
Multiboot w/Grub4DOS -- Windows 10, MustangPE, PartedMagic
My ex: X41T (2005 - 2009)

rickster21
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Re: Windows 7 on x60s - will not resume from sleep

#3 Post by rickster21 » Fri Jul 31, 2009 2:30 pm

I ran the report and cleared all but one of the "errors" it found, but it still won't resume from sleep.
Here's the text of the report:

Power Efficiency Diagnostics Report
Computer Name x60s
Scan Time 2009-07-31T19:19:47Z
Scan Duration 60 seconds
System Manufacturer LENOVO
System Product Name 170237U
BIOS Date 11/20/2008
BIOS Version 7BETD7WW (2.18 )
OS Build 7600
Platform Role PlatformRoleMobile
Plugged In true
Process Count 55
Thread Count 588
Report GUID {a7917e26-d776-43e2-984b-de8fcc73711f}

Analysis Results
Errors
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Information

Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 156000

Power Policy:Active Power Plan
The current power plan in use
Plan Name Custom
Plan GUID {2cb7cd92-501e-41c7-b8f1-231f29d392e2}

Power Policy:Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality Balanced

Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Balance Video Quality and Power Savings

Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality Balanced

Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality

System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
USB Suspend:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
CPU Utilization:Processor utilization is low
The average processor utilization during the trace was very low. The system will consume less power when the average processor utilization is very low.
Average Utilization (%) 1.91

Battery:Battery Information
Battery ID 1355SONY93P5030
Manufacturer SONY
Serial Number 1355
Chemistry LION
Long Term 1
Design Capacity 74880
Last Full Charge 51150

Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true

Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle (C) State Count 3
Performance (P) State Count 3
Throttle (T) State Count 8

Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle (C) State Count 3
Performance (P) State Count 3
Throttle (T) State Count 8

K0LO
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Re: Windows 7 on x60s - will not resume from sleep

#4 Post by K0LO » Fri Jul 31, 2009 2:59 pm

Looks like a normal report and very similar to my X61T. Let's see... to successfully resume from sleep requires that the contents of RAM are refreshed properly so that they are preserved while sleeping. Any chance of having a marginal RAM module? If you have two modules, try one at a time to see.
Mark

X61T 7764-CTO, Core 2 Duo L7500 LV 1.6 GHz, 4 GB RAM, 120 GB Intel X25M SSD
Multiboot w/Grub4DOS -- Windows 10, MustangPE, PartedMagic
My ex: X41T (2005 - 2009)

rickster21
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Re: Windows 7 on x60s - will not resume from sleep

#5 Post by rickster21 » Fri Jul 31, 2009 4:13 pm

OK, I only have 2 memory modules in the system so I tried booting up with one at a time and going into sleep mode, but still could not resume.
I also enabled "Diagnostics Boot Mode" in BIOS so that extended tests would be run on RAM and other onboard hardware, and the system booted OK with no errors.
Any other troubleshooting ideas are appreciated.
Thanks

K0LO
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Re: Windows 7 on x60s - will not resume from sleep

#6 Post by K0LO » Fri Jul 31, 2009 4:22 pm

rickster21:

What would probably be most helpful now is for someone else with the same hardware to chime in and tell us if they are able to successfully resume from sleep on an X60S running Windows 7.
Mark

X61T 7764-CTO, Core 2 Duo L7500 LV 1.6 GHz, 4 GB RAM, 120 GB Intel X25M SSD
Multiboot w/Grub4DOS -- Windows 10, MustangPE, PartedMagic
My ex: X41T (2005 - 2009)

xene
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Re: Windows 7 on x60s - will not resume from sleep

#7 Post by xene » Sun Aug 23, 2009 7:38 pm

I have an x60s (1702-94U) and have no problems resuming from sleep. I'm currently running Windows 7 Build 7100 (RC1).

force
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Re: Windows 7 on x60s - will not resume from sleep

#8 Post by force » Fri Aug 28, 2009 11:44 am

I have an X60s and it doesn't hibernate. I can try sleep when I get home.

K0LO
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Re: Windows 7 on x60s - will not resume from sleep

#9 Post by K0LO » Fri Aug 28, 2009 12:20 pm

Do any of you who are having trouble with sleep or hibernation also have the Intel Turbo Memory installed?
Mark

X61T 7764-CTO, Core 2 Duo L7500 LV 1.6 GHz, 4 GB RAM, 120 GB Intel X25M SSD
Multiboot w/Grub4DOS -- Windows 10, MustangPE, PartedMagic
My ex: X41T (2005 - 2009)

thematrixz
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Re: Windows 7 on x60s - will not resume from sleep

#10 Post by thematrixz » Sat Aug 29, 2009 9:03 am

I have a T60, and it won't sleep correctly either, the system attempts to shutdown the monitor (went blank, then I can see some activities on the HD and that's it, it just sits there without completing the process.

The system hibernates fine.

I'm using the Beta version of the PM manager and PM driver from Lenovo. I don't have turbo mem.
T60 WS

dsvochak
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Re: Windows 7 on x60s - will not resume from sleep

#11 Post by dsvochak » Sat Aug 29, 2009 10:37 am

Are those who are having this problem using the Fn key combinations to invoke sleep or hibernate? What happens if you sleep using the start menu choice?
I used to be an anarchist but I quit because there were too many rules

thematrixz
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Re: Windows 7 on x60s - will not resume from sleep

#12 Post by thematrixz » Sun Aug 30, 2009 8:41 am

I uninstalled the Lenovo Power Manager program, and now the computer can sleep with native Windows 7 power manager.
T60 WS

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Re: Windows 7 on x60s - will not resume from sleep

#13 Post by novasource » Fri Sep 04, 2009 5:23 pm

I have an X60 Tablet (6363-2BU), and I am also getting intermittent sleep failures with Windows 7 RTM. This week I sporadically get failed sleep: the monitor will power off, but everything else appears to be active. The HDD light intermittently indicates activity.

I always put it in sleep mode with the lid.

I have Power Manager 2.43 installed. I will try removing that and see what happens. Oddly, I've had that Power Manager installed for a few weeks, so I'm not sure why this suddenly started.

I cannot think of any recent change that would trigger this.

WilsonF
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Re: Windows 7 on x60s - will not resume from sleep

#14 Post by WilsonF » Sat Sep 05, 2009 4:43 am

Here an x61T (7764) with Win7 x86 RTM hibernates and resumes from sleep just fine.

After installing Win7 clean, I installed the beta drivers for the system and the normal Vista x86 drivers / ThinkVantage apps that weren't on the beta driver site. I didn't install the Password Manager.

I am amazed that everything on this system works so much better than the Vista preload out of the box.
Wilson
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Re: Windows 7 on x60s - will not resume from sleep

#15 Post by novasource » Wed Sep 09, 2009 9:53 am

Updates:

Removing Power Manager 2.43 didn't fix it.

I found a way to consistently reproduce. This is related to how long the laptop has been idle. If the laptop is active--screen on and everything fired up as normal--then sleep mode works. However, if it's idle long enough for the monitor to power off, it cannot sleep.

Strangely, even when it's "trying" to sleep, I can still sign back in using the fingerprint reader, hit the Windows key, then right arrow, then Enter to make it shut down. I get the Windows shut down tone. The hard drive activity light looks like it normally does for the shut down process, but the laptop never powers off. I finally have to force the power off by holding the power button down for 5+ seconds.

EDIT: During the events in the prior paragraph, the screen remains powered off, so I cannot see any errors or other status indicators. And reviewing the Windows System and Application logs turns up nothing useful.
Last edited by novasource on Fri Sep 11, 2009 8:04 am, edited 1 time in total.

thematrixz
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Re: Windows 7 on x60s - will not resume from sleep

#16 Post by thematrixz » Fri Sep 11, 2009 7:03 am

I haven't had this problem since I changed (in Bios setup) to ATA drive compatible mode. I can reproduce the problem everytime by changing it back to SATA mode.

But then, my drive doesn't pass the Fujitsu diagnostic tests, so that might have something to do with it. Might worth a try if you're frustrated with the sleep issue.


If this is indeed true, then we can narrow down the problem to one of the following cases:

1. HD driver problem in Windows 7
2. Power management problem with powering down HD
3. HD needs new firmware (my Fujitsu didn't have any new firmware according to the latest Lenovo firmware update program)
4. Bios needs update for fix the problem


Tan

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efrant
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Re: Windows 7 on x60s - will not resume from sleep

#17 Post by efrant » Tue Sep 15, 2009 3:51 pm

I have no problems resuming from Sleep or Hibernate on my x60s running Windows 7 RTM. I'm using the Lenovo Power Manager as well...
T60p: T7400, 4GB, 15" UXGA Flexview, V5200, Seagate XT 500GB 7200rpm hybrid, DVD-RW, Atheros AGN, BT, Win7 Ultimate x64
X200s: SL9400, 4GB, WXGA+ LED, 160GB Intel X25-M G2, WiMax/WiFi Link 5350, MC8781 WWAN, BT, Win7 Ultimate x64

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Re: Windows 7 on x60s - will not resume from sleep

#18 Post by novasource » Tue Sep 15, 2009 3:56 pm

I previously had the laptop set to never fall asleep, even in battery mode. Now I have it back on balanced settings, and it never has a problem falling alseep this way. It appears the problem is limited to user-initiated sleep.

novasource
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Re: Windows 7 on x60s - will not resume from sleep

#19 Post by novasource » Thu Oct 29, 2009 9:05 am

Correction: it has frozen up a few times even on self-initiated sleep. Still don't see rhyme or reason for this.

System Update 4 for Windows 7 just came out. I removed all old Thinkvantage/Lenovo software and let System Update install current versions and still have the problem.

novasource
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Re: Windows 7 on x60s - will not resume from sleep

#20 Post by novasource » Fri Jan 29, 2010 11:53 am

This has recently stopped being a problem. I am not clear if it's because of a fix in Lenovo or Microsoft software.

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Re: Windows 7 on x60s - will not resume from sleep

#21 Post by Investinwaffles » Wed Feb 03, 2010 4:32 pm

X301 with W7 64-bit having the same problem (will not sleep, screen dims and it sits there idle). I have a 5400rpm mechanical drive.
Most recent bios, most recent drivers drivers, everything updated. Re-formatted twice to no avail.

Every now and then I can get windows to chime by mashing on the keyboard (it is a windows chime, not a system "beep"). I am pulling my hair out with this problem :cry:

At first I thought it was an issue with Rm clock, but after re-formatting it is still happening. :cry:
X301 - C2D SU9400 (1.4ghz), 4GB DDR3, Intel X18-M G2 , W7 64bit
X41 Tablet - PM 758 (1.5ghz), 1.5gb DDR2, 60gb 4200rpm, XP Pro

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Re: Windows 7 on x60s - will not resume from sleep

#22 Post by gpvillamil » Tue Feb 09, 2010 12:41 pm

I had this problem with a W500 and a clean install of Windows 7, with the Lenovo Power Manager.

The fix was to open Power Manager, go to Global Power Settings, and under the Events category, tick 'apply to all power plans' and enable all the various sleep/resume triggers (Fn + Fn4, lid closed, power button).

After this, the laptop now sleeps and resumes reliably.

I think the Lenovo Power Manager takes over sleep event management from Windows, but doesn't actually know what to do until you define these defaults.

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