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Device manager - unknown device

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karotlopj
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Device manager - unknown device

#1 Post by karotlopj » Wed Aug 09, 2017 6:21 pm

Under Widows Device Manager I have a number of question marks against a number of 'unknown devices'. I understand there is some way to automatically update a ThinkPad's drivers via Lenovo. Can anyone provide a link showing how to update a ThinkPad's drivers?
My ThinkPad Graveyard:
600 * 2, X220, X61 * 2, T61

ajkula66
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Re: Device manager - unknown device

#2 Post by ajkula66 » Wed Aug 09, 2017 8:34 pm

Which ThinkPad and which OS are we discussing here to begin with?
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

One FlexView to rule them all: A31p

Abused daily: T520, X200s


PMs requesting personal tech support will be ignored.

karotlopj
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Re: Device manager - unknown device

#3 Post by karotlopj » Thu Aug 10, 2017 12:38 am

ThinkPad X61 and Windows 7 Ultimate. The original installation was done on a different computer.

There are three 'other' devices

Biometric coprocessor
Minicard
Unknown device

I'm trying find out if Windows can see that the machine is WWAN capable, ie I've put a SIM card in it and want to see if I can use it.
My ThinkPad Graveyard:
600 * 2, X220, X61 * 2, T61

dr_st
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Re: Device manager - unknown device

#4 Post by dr_st » Thu Aug 10, 2017 1:42 am

Try downloading System Update and letting it run:
http://support.lenovo.com/il/en/downloads/ds012808
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad

karotlopj
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Re: Device manager - unknown device

#5 Post by karotlopj » Thu Aug 10, 2017 2:45 am

Looks like I need to install Microsoft's .Net framework first, which I don't really want to do, but I guess needs must.
My ThinkPad Graveyard:
600 * 2, X220, X61 * 2, T61

Thinkpad4by3
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Re: Device manager - unknown device

#6 Post by Thinkpad4by3 » Thu Aug 10, 2017 9:24 am

Install dot net framework.
Install System update
Run System Update
Uninstall System Update
Uninstall dot net framework

Done!
Thinkpad4by3's Law of the Universe.

The efficiency of two screens equally sized with equal numbers if pixels are equal. The time spent by a 4:3 user complaining about 16:9 is proportional to the inefficiency working with a 16:9 display, therefore the amount of useful work extracted is equal.

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Re: Device manager - unknown device

#7 Post by RealBlackStuff » Thu Aug 10, 2017 9:31 am

How about enrolling here for a start?
And use Google to find the Unknown Devices... :roll:

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Re: Device manager - unknown device

#8 Post by Thinkpad4by3 » Thu Aug 10, 2017 9:41 am

Hey, it must be good. Its first picture is a T4x :D
Thinkpad4by3's Law of the Universe.

The efficiency of two screens equally sized with equal numbers if pixels are equal. The time spent by a 4:3 user complaining about 16:9 is proportional to the inefficiency working with a 16:9 display, therefore the amount of useful work extracted is equal.

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Re: Device manager - unknown device

#9 Post by axur-delmeria » Thu Aug 10, 2017 10:10 am

If you really don't want to install System Update (and .NET), you can use Device Manager to provide the Hardware ID of the unknown devices.

Like this: http://i.imgur.com/2v69J6I.png

Take a screenshot, then post a link on this thread, or just copy-paste the contents. You can even google it.
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons :lol:
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E :cry:

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Re: Device manager - unknown device

#10 Post by dr_st » Thu Aug 10, 2017 10:17 am

Not installing the .NET framework greatly reduces the software compatibility of the system, but if you don't care, then follow the advice to manually locate the drivers based on hardware IDs.
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad

karotlopj
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Re: Device manager - unknown device

#11 Post by karotlopj » Fri Aug 11, 2017 3:02 am

I couldn't get System Update to work, but fortunately I found another disk with Windows installed and it identified the unknown device as a Sierra Wireless MC8775 HSDPA modem.

Now all I need to do is figure out how to use it...
My ThinkPad Graveyard:
600 * 2, X220, X61 * 2, T61

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Re: Device manager - unknown device

#12 Post by Thinkpad4by3 » Fri Aug 11, 2017 5:49 am

Just go on Google and search xxx Thinkpad yyy driver.

xxx= your machine
yyy= driver you are looking for
Thinkpad4by3's Law of the Universe.

The efficiency of two screens equally sized with equal numbers if pixels are equal. The time spent by a 4:3 user complaining about 16:9 is proportional to the inefficiency working with a 16:9 display, therefore the amount of useful work extracted is equal.

ajkula66
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Re: Device manager - unknown device

#13 Post by ajkula66 » Fri Aug 11, 2017 8:57 am

karotlopj wrote:
Fri Aug 11, 2017 3:02 am
I couldn't get System Update to work, but fortunately I found another disk with Windows installed and it identified the unknown device as a Sierra Wireless MC8775 HSDPA modem.

Now all I need to do is figure out how to use it...
You'd need to talk to Vodafone first and make sure that their network still supports it.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

One FlexView to rule them all: A31p

Abused daily: T520, X200s


PMs requesting personal tech support will be ignored.

MikalE
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Re: Device manager - unknown device

#14 Post by MikalE » Fri Aug 11, 2017 9:22 am

Why would you not want to install .NET Framework?

Honest question that I don't understand. I thought .NET Framework was pretty much standard Windows operating system requirement for almost all software.
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karotlopj
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Re: Device manager - unknown device

#15 Post by karotlopj » Sat Aug 12, 2017 8:10 am

ajkula66 wrote:
Fri Aug 11, 2017 8:57 am
karotlopj wrote:
Fri Aug 11, 2017 3:02 am
I couldn't get System Update to work, but fortunately I found another disk with Windows installed and it identified the unknown device as a Sierra Wireless MC8775 HSDPA modem.

Now all I need to do is figure out how to use it...
You'd need to talk to Vodafone first and make sure that their network still supports it.
I found that using Fn+F5 I could bring up Lenovo Access Connections which had an option for Mobile Broadband. I selected that and attempted to connect to a transmitter but then a msg appeared saying that no SIM card was present. I tried inserting the card the other way but it made no difference. I would have thought that if it the connection was blocked by Vodafone then I would see a different msg., so I'm not sure how far I have got trying to get this working...

I've just found this link which I'm going through to see if it offers me a solution:-

https://forums.lenovo.com/t5/ThinkPad-T ... -p/2173838
My ThinkPad Graveyard:
600 * 2, X220, X61 * 2, T61

karotlopj
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Re: Device manager - unknown device

#16 Post by karotlopj » Mon Aug 14, 2017 5:00 am

Thinkpad4by3 wrote:
Thu Aug 10, 2017 9:24 am
Install dot net framework.
Install System update
Run System Update
Uninstall System Update
Uninstall dot net framework

Done!
I decide I needed SU so installed .NET, but SU simply insisted that I needed to install .NET.

I'm in an endless loop with this just as I always am when trying to get SU working properly

AAAARRRRRGGGGGHHHHHH!!!!!!!!!!!!!!!!!!!!
My ThinkPad Graveyard:
600 * 2, X220, X61 * 2, T61

axur-delmeria
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Re: Device manager - unknown device

#17 Post by axur-delmeria » Mon Aug 14, 2017 7:47 am

Which version of .NET does SU require, and which version did you install?
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons :lol:
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E :cry:

karotlopj
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Re: Device manager - unknown device

#18 Post by karotlopj » Mon Aug 14, 2017 12:10 pm

axur-delmeria wrote:
Mon Aug 14, 2017 7:47 am
Which version of .NET does SU require, and which version did you install?
According to:-
https://download.lenovo.com/pccbbs/thin ... 7.0061.txt
4.5.2

On that page it says:-
Note:
Microsoft .NET Framework version 4.0 or above is required for System Update to work correctly. Use Microsoft Windows Update to ensure that Microsoft .NET Framework 4.0 is installed on your system.
Lenovo System Update was fomerly known as ThinkVantage System Update.
Lenovo provides a link to .NET here:-

https://support.lenovo.com/gb/en/solutions/ht003029

to this:

http://www.microsoft.com/en-US/download ... x?id=17718

I don't know which version of .NET this is or how to find out.
My ThinkPad Graveyard:
600 * 2, X220, X61 * 2, T61

axur-delmeria
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Re: Device manager - unknown device

#19 Post by axur-delmeria » Mon Aug 14, 2017 12:17 pm

Well, if it says it wants 4.5.2, let's give it 4.5.2. :P

A quick Google search yields this installer: https://www.microsoft.com/en-us/downloa ... x?id=42642
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons :lol:
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E :cry:

karotlopj
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Re: Device manager - unknown device

#20 Post by karotlopj » Tue Aug 15, 2017 3:42 am

axur-delmeria wrote:
Mon Aug 14, 2017 12:17 pm
Well, if it says it wants 4.5.2, let's give it 4.5.2. :P

A quick Google search yields this installer: https://www.microsoft.com/en-us/downloa ... x?id=42642
OK that's sorted now. I've run System Update but it does not download the missing drivers, When selecting 'Get new updates' I get a list of four updates, none of which are related to the missing drivers.

Am I doing something wrong?
My ThinkPad Graveyard:
600 * 2, X220, X61 * 2, T61

axur-delmeria
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Re: Device manager - unknown device

#21 Post by axur-delmeria » Tue Aug 15, 2017 6:50 am

TBH, I don't use System Update at all. :lol:
Planned Purchase: T480s i5-8350 FHD Touch
Impulse Buy: Thinkpad not named for safety reasons :lol:
RIP: X220 4291-C91 X61 7676-A24 760XD-U9E :cry:

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