R60 - Buying IPS panel from Ebay - help needed ASAP

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PMM
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R60 - Buying IPS panel from Ebay - help needed ASAP

#1 Post by PMM » Fri Jul 13, 2012 11:43 am

Hello all!

I bought this item from ebay:

LAPTOP LCD SCREEN LG LP150E05 (A2)(K1) 15" T60 42T0325
http://cgi.ebay.co.uk/ws/eBayISAPI.dll? ... TQ:GB:1123

I got it today and tada, it was... LP150E06(A3)(K4)
They keep saying LP150E05 (A2)(K1) is not a IPS-panel:

"No where in auction title does it state this is an IPS panel because we do not sell the IPS panel."


I sent them this link:
http://www.panelook.com/modeldetail.php?id=5425

And the reply was: "This is the only web site that shows this as an IPS panel but the screen pre dates the IBM technology."

"I am afraid we do not have the exact part number in stock and just to make you aware that it does state in our terms and conditions that if we do not have the exact part number ordered, we will send an equivalent and this siwhat we have done."


So TN-Panel is equivalent to IPS-panel? They have "42T0325" in item description. How do I tell them it's an IPS-panel. Harware maintenance refers to FRU 13N7078, but I can't find 42T0325 anywhere in Lenovo site.

Question is, how do I tell them LP150E05(A2)(K1) = 13N7078 = 42T0325 = IPS?

Or am I the one who got confused? :?

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#2 Post by Neil » Fri Jul 13, 2012 11:59 am

Sorry, I have no personal experience, but maybe you'll find something useful here:

http://forum.thinkpads.com/viewtopic.php?f=2&t=75287
Collection = T500 - R400 - X300 - X200 - T61 (14" WXGA+) - T61 (14.1" SXGA+) - T60 (15" SXGA+) - X40 - T43p - T43 - T42p - A30P - 600E

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#3 Post by PMM » Fri Jul 13, 2012 12:11 pm

Neil wrote:Sorry, I have no personal experience, but maybe you'll find something useful here:

http://forum.thinkpads.com/viewtopic.php?f=2&t=75287
Neil, thanks for the reply.

ZaZ also has R60, so that's exactly what I'm going to do. He also has the same screen I have ...I mean... was supposed to have :roll:

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#4 Post by emtee3511 » Fri Jul 13, 2012 12:17 pm

I don't have a clue about panels, but it seems to me you know what you ordered/purchased -- you know what the auction listed -- and you know you received different than the auction listed -- it also seems to me they probably already know about IPS panels and don't have them, so they just switched your order with a "similar", which will not work for you. They not only switched your order, but they listed in their auction a panel they do not have.

Bottom line for me would be use ebay or paypal dispute to get my money back and start a new search for IPS panel. You will be stuck with paying return shipping as per ebay/paypal rules. Really sorry this happened to you :(
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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#5 Post by PMM » Fri Jul 13, 2012 12:33 pm

emtee3511 wrote: You will be stuck with paying return shipping as per ebay/paypal rules. Really sorry this happened to you :(
Yeah... it sucks big time. My current screen (TN) works 100% so I'm not really in trouble. This is only upgrade kind of thing. But it still sucks.

They already sent me a RMA number and told I'll be refunded when they get the panel back. But since they say "we have done what we siad in our terms and conditions and sent a comptible part." I'm the one who has to pay the shipping fees, FFS! That's why I'm trying to find OFFICIAL data about code 42T0325. It's becoming a question of honor too... :twisted:

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#6 Post by emtee3511 » Fri Jul 13, 2012 1:00 pm

ebay and paypal won't care about their 100% compatible part statement -- they are not about to deal with whether a part is compatible with your computer or not. It will simply be a matter of this seller listing a specific part number and shipping a different part number. Still a pain in the neck for you to return -- Make sure you don't return it to the Seller without opening a dispute either in ebay or paypal so you will have buyer protection --

When the seller agrees to ship back on your dime, you can then ask ebay or paypal for return shipping based on the fact that Seller admits to sending different part than listed in auction. Sometimes ebay or paypal will send you a shipping label for free when seller has sent not as described item.

Make sure you only use ebay OR paypal for dispute. If you open a dispute in both, then both will be canceled with no recourse to you. Only use ebay OR paypal buyer protection dispute -- not both.
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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#7 Post by PMM » Fri Jul 13, 2012 1:22 pm

emtee3511 wrote:Make sure you only use ebay OR paypal for dispute. If you open a dispute in both, then both will be canceled with no recourse to you. Only use ebay OR paypal buyer protection dispute -- not both.
OK, Thanks. This is very helpful.

What about this. Are they just putting pressure on me or does this apply:
"it does state in our terms and conditions that if we do not have the exact part number ordered, we will send an equivalent and this siwhat we have done."
"we have done what we siad in our terms and conditions and sent a comptible part."


But the fact still is I ordered BMW but got Lada. :roll: Do I have to prove my point? I've never been in a situation like this before...fortunately.

EDIT: Seller has 99.9% positive feedback in ebay :eek:

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#8 Post by emtee3511 » Fri Jul 13, 2012 1:55 pm

You don't have to prove anything about compatible or IPS screen or TN screen because ebay or paypal will not become involved in what will or will not work or be compatible on your thinkpad. Your easiest way to handle this is to login your ebay home screen and choose resolution center from the top menu bar (I think it is on the right top, but not sure.) Then follow the prompts to choose which of your recent purchases has a problem. Then choose "Item Not as Described."

Then check that you have notified the seller, and that you do not agree with seller's response. You will have to wait a few days for ebay to notify seller that you have a problem and wait for seller to respond. When seller responds they will accept your return, you then need to escalate your complaint to a dispute and ask ebay to settle the dispute.

Be short about your "not as described" description -- don't try to explain IPS or TN or Compatible -- simply state Seller's auction description listed (put in what the Seller's part number listed in the title) -- State that you wanted to purchase specifically the Part Number Seller listed in his Auction Title and Description -- State Seller sent a DIFFERENT Part Number Not as Described in Seller's Auction.

You can also request return shipping from ebay even though that is not the standard procedure. Your reason is that Seller shipped completely wrong part which will not work in your computer so you should not have to pay return shipping.

Something like:
Seller listed ABCD Part Number for my computer, which is the part I need for my computer. But Seller shipped 1234 Part Number which will not work for my computer. Seller has agreed to accept the return but will not pay return shipping. I should not have to pay return shipping because Seller sent a DIFFERENT PART than listed in Seller's Auction. I am requesting a return with return shipping included.

Ebay will probably send you a standard message saying your dispute has been decided in your favor and you are to return the item, and you will be reimbursed when item is received by Seller. You can then appeal to ebay again for return shipping, and they will either say no, or they will send you a free shipping label. Either way, it is worth a try.

Be sure when you return the screen (if ebay doesn't give you a free label) that you purchase online/viewable tracking and insurance. If the tracking is not online/viewable, then you will have no proof of delivery and ebay will not refund your money. If you do not purchase insurance, and your package happens to be lost, ebay will not refund your money and your carrier will also not refund your money -- you will be out the screen and your money. If ebay agrees to give you a free return shipping label, then ebay will worry about the tracking/insurance, and you won't have to deal with any of that.

Returning stinks! But when it is necessary, you need to do it correctly to protect yourself from loosing the item and your money. Hope this helps.
emtee3511
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+ X100e-3508-CTO
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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#9 Post by PMM » Fri Jul 13, 2012 2:06 pm

Thanks emtee, you've been very helpful. I'll do as you told and I'll write here how things are going.

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#10 Post by emtee3511 » Fri Jul 13, 2012 2:22 pm

You're welcome and good luck :)
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+ X1 Carbon-3rd Gen 20BT-S22 + X1 Carbon-1st Gen 3444-B8U
+ X100e-3508-CTO
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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#11 Post by Thinkpad Lover » Fri Jul 13, 2012 8:23 pm

PMM wrote:Hello all!

I bought this item from ebay:

LAPTOP LCD SCREEN LG LP150E05 (A2)(K1) 15" T60 42T0325
http://cgi.ebay.co.uk/ws/eBayISAPI.dll? ... TQ:GB:1123

I got it today and tada, it was... LP150E06(A3)(K4)
They keep saying LP150E05 (A2)(K1) is not a IPS-panel:

"No where in auction title does it state this is an IPS panel because we do not sell the IPS panel."


I sent them this link:
http://www.panelook.com/modeldetail.php?id=5425

And the reply was: "This is the only web site that shows this as an IPS panel but the screen pre dates the IBM technology."

"I am afraid we do not have the exact part number in stock and just to make you aware that it does state in our terms and conditions that if we do not have the exact part number ordered, we will send an equivalent and this siwhat we have done."


So TN-Panel is equivalent to IPS-panel? They have "42T0325" in item description. How do I tell them it's an IPS-panel. Harware maintenance refers to FRU 13N7078, but I can't find 42T0325 anywhere in Lenovo site.

Question is, how do I tell them LP150E05(A2)(K1) = 13N7078 = 42T0325 = IPS?

Or am I the one who got confused? :?
Here's that Ebay page in U.S. dollars: http://www.ebay.com/itm/LAPTOP-LCD-SCRE ... 3f00c07194

So you paid about $130 (U.S. dollars) + about $30 shipping? And now you have a big mess on your hands...

This is why I "strongly dislike" it :roll: when members of this Forum tell people "check Ebay" or " Ebay is your best bet" without thinking twice. I wouldn't send my sister or brother to rude, crude Ebay, or ever recommend Ebay to a neighbor. Why? Because the Bible teaches me to "love my neighbor..." not to "lead them into danger."

It is so RECKLESS to send people to Ebay, especially those who may be less experienced with FRU part numbers, which Ebay sellers use in their listing titles to get their item to show up in searches. The FRU part number system is a wonderful concept, but some Ebay sellers purposefully mis-use I.B.M./Lenovo FRU's to draw attention to their item. The item you receive is either a different FRU P/N or not a genuine I.B.M./Lenovo part to begin with, just an equivalent "compatible" part they are selling and which they claim is "just as good."

Two simple questions to ask, before buying any part: "Is this a Genuine, O.E.M. I.B.M./ Lenovo Original part? If so, please tell me the EXACT FRU P/N (Part Number) printed on it." If they say "Yes" to Question #1 and then provide the correct FRU P/N you want in Question #2, then great. Now, when you receive the item, if it does not have the authentic I.B.M./Lenovo logos and name printed but has other tell-tale signs of a cheap, knock-off, Chinese made part, and of course no FRU P/N sticker as promised, then follow the excellent advice given by "emtee3511" above: If they refuse a refund, open a Paypal case, provide the original listing and also Ebay messages where they promised this is an original Genuine I.B.M. part with FRU printed on it. "Prey-pal" may take weeks to act but hopefully, by God's grace, they will do the right thing, and grant you a refund.

:idea: Remember, Ebay owns Paypal (some people don't realize that, but that's a fact: http://news.cnet.com/2100-1017-941964.html ), so when Ebay makes $money$, Paypal makes money. And when Paypal makes money, Ebay makes $money$. Ebay is in bed with GayPal LOL. So it is not to Paypal's advantage to advance your claim or grant you a refund unless you force them to, because a refund= loss of $money$ for Ebay their buddy, which pockets a large "Final Value fee" from each sale. When the seller refunds you, they are supposed to refund the Final Value fee to the seller. But sometimes the greedy crooks still keep the Final Value fee:
"(Giving your buyer a refund doesn't automatically result in a final value fee credit.) Depending on how you close the case, you may receive a final value fee credit."
- from their own help pages: http://pages.ebay.com/help/pay/refund-buyer.html

So Ebay/Paypal seems to have a "conflict of interest," don't they?

I could write a book on Ebay, Ebay scams and all of the deceptive practices being carried on by Ebay and Paypal, especially at the expense of new, inexperienced buyers. And not only buyers are being scammed, sellers are also routinely scammed on Ebay, with the help of Paypal: http://reviews.ebay.com/PAYPAL-FRAUD-BU ... 0005362587 There is no such thing as true "Buyer protection" or "Seller protection." Ebay and Paypal are 2 of the most crooked companies in all of human history. They routinely wink at and permit fraud on their website. After all, why would a thief report a thief? Thieves stick together, and share the loot afterwards. :idea:

After you report the crime, big brother Preypal comes along and they talk to you so nicely over the phone and are supposedly shocked and outraged that an item was "not as described." They promise to get your money back. But the case sometimes drags along for weeks, marked as "Being reviewed by Paypal" [hint: they're not truly reviewing or investigating, they're sitting on their big lazy bottoms and making you wait- hoping you will give up, click the button to close the case by accident (and thereby never be able to reopen it), or some poor old guy who doesn't know how to upload or fax documents will not dot all i's or cross all t's and the deadline will pass and they will split the final value fees with Ebay (as usual)].
PMM wrote: Seller has 99.9% positive feedback in ebay :eek:
How do these kinds of sellers maintain "100% Feedback?" It's all part of the game: Once they win or quickly settle the case, or have the case disqualified or dropped, the seller then petitions Ebay to have your NEGATIVE FEEDBACK removed. I've seen this over and over again, especially with big, powerful sellers, like this one. So the seller who cheated you will continue to have "100% perfect Feedback." You see, by *acting* as if they are concerned about fraud, Prey-Pal covers up their own fraud, double-charges, hidden charges, unauthorized charges, trying constantly to gain access to people's bank accounts and pressuring people to sign up for their dumb Paypal Mastercard. As I said, why would a thief report a thief? Thieves (crooked Ebay, wicked Prey-Pal, and the dishonest seller) stick together, and share the loot afterwards.

I don't have time to prove my case further but perhaps I will make an "Ebay buyer beware guide" and post it on this Forum some day. Trust me, I've gotten ripped off on Ebay a few times myself, and had a hassle too many times to detail. I'm a little wiser now... And I know for a fact that Ebay and Paypal purposefully foster an unsafe buying and selling environment and are constantly using high-handed, unethical methods to steal money from honest buyers and sellers alike. They are constantly preying upon unsuspecting new-comers (new buyers and new sellers), the naive, inexperienced, elderly, widows and weak members of society. They are worse than a "blue-collar" guy on the street who steals a loaf of bread because he is hungry. Their crime is corporate, "white-collar" crime and they have reduced "sophisticated stealing" to an art-form. They make their money in the most underhanded ways, and the Internet is their alleyway, (a back street where Ebay and Preypal pounce upon and mug their unsuspecting victims).

Definition: white collar crime n. a generic term for crimes involving commercial fraud, cheating consumers, swindles, insider trading on the stock market, embezzlement and other forms of dishonest business schemes. The term comes from the out of date assumption that business executives wear white shirts and ties. It also theoretically distinguishes these crimes and criminals from physical crimes, supposedly likely to be committed by "blue collar" workers.

You must understand my anger at these creeps. I have a friend who emailed me evidence proving that Preypal just tried to take almost $1,000 from her bank account for a second time today, after pressuring her that she must become a "verified" Paypal member and "link her bank account," which she naively did. They have no explanation and no excuse for these 2 attempts at stealing her money whatsoever. They have no legitimate charge or claim to these funds. She was forced to close her bank account today to keep Prey-Pal from stealing her $money$. She made an official report against Paypal at her bank (who is on her side completely, and furious with Prey-pal). She also reported this crime to IC3, the official government Internet Fraud bureau: http://www.ic3.gov/complaint/default.aspx Maybe if enough people report "No-pal" and "Fleece-bay" we can put them out of business.

Back to your original question:

Yes, LP150E05 (A2)(K1) is a 15" LG-Phillips SXGA+ IPS panel with FRU 13N7078. FRU 42T0325 is the same exact IPS panel. One of the flaws in the I.B.M. FRU system seems to be that they begin to use different FRU's for the same part, especially when used on different Thinkpads, but they never fully update/broaden the list of FRU's in the HMM. So, as you mentioned, 13N7078 can be found right here in the T60/P 15" LCD service parts list: http://support.lenovo.com/en_US/product ... PD014182#8 but 42T0325 is not easily found.

The listing title of your auction states "LAPTOP LCD SCREEN LG LP150E05 (A2)(K1) 15" T60 42T0325" and indeed, 42T0325 is one of the FRU's which correspond to LG LP150E05 (A2)(K1) 15" SXGA+ panel, which is definitely IPS. As I said before, Ebay sellers will do this kind of stuff to draw you in, exploiting the I.B.M. FRU system to make their listing come up in a search. This is not an honest business practice, and having a clause which reads "We may ship a 100% compatible part," (which may have been their intention from the beginning?), does not get them off the hook. If the panel they sent you is non-IPS, then it is not a 100% compatible part with "LP150E05 (A2) (K1)" or "42T0325" anyway. They are not even in the same neighborhood :BAAAD!: If they are selling a (supposedly) compatible, NON-OEM panel, they need to state that up front! Next time, email them and ask those 2 specific questions I suggest above.

I have one in my hand right now, the real deal: LP150E05 (A2) (K1), Genuine I.B.M. Lenovo 15" SXGA+ IPS Flexview LCD FRU 13N7078. It is a completely New panel, I have a few of them available, and my price for this Genuine part is less than that Ebay listing you bought that non-IPS panel from. This will make a nice upgrade for your R60 :wink:

Here is the description I put in my listing:

*** Now available: LCD Panel: (2 Sold, 9 Available) NEW (old stock), very bright & spotless. Genuine Lenovo LG Philips 15" 4:3 standard aspect SXGA+ (1400x1050 resolution) IPS FLEXVIEW LCD Panel for Thinkpad T60 or T60p- panel only, no LCD cable or inverter. Also works in 15" Thinkpad T42 or T43

If interested, email me (see signature below) and I will take time to check total cost with shipping to Finland.

Although these are New panels, I take the time to plug them into a T60P and verify everything is working correctly, and that they are indeed very bright and spotless before shipping them out. I go the extra mile... And here I have the real deal available and people keep going to Ebay and getting ripped off...

Ebay is not the place to buy an IPS panel. If anyone on this Forum advises you to check Ebay, they are wrong. Period. Buy Thinkpad parts from the sellers in our Forum Marketplace: http://forum.thinkpads.com/viewforum.php?f=11 In general, you will find the Forum sellers to be much more knowledgeable about Thinkpads, communicative, careful and detailed in their item description, honest and trustworthy. And if they aren't, tell us about it and we will tar and feather them :wink:

Daniel.
Last edited by Thinkpad Lover on Tue Aug 07, 2012 3:25 am, edited 1 time in total.
240, 380Z, 390X, 570E, 600x, 701C("The ButterFly"), 770, A20...22,31, G40,41,
R32,40,50,51,52, R60,61, SL410/510,T20...23,30,40...43, T60p UXGA,T61,T400,
TransNote, X20..24,31,40,X41T,X60,61,X60/61T, Z61t, W500

No PM's please. MY email [tigerinspring1@aol.com]

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#12 Post by PMM » Tue Jul 31, 2012 12:32 am

I just got mail:

"Hello XXXX,

YYYYY (name@domain) has issued a full refund for your payment."


Yay! :P

So it all went fine after all. Thinkpad Lover, you'll get mail very soon.

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#13 Post by Thinkpad Lover » Thu Aug 02, 2012 8:11 pm

PMM wrote: Yay! :P So it all went fine after all. Thinkpad Lover, you'll get mail very soon.
... Thanks for your purchase !

Fast payment. Fast shipment! I have emailed your Tracking Number.

Your LG Philips SXGA+ Flexview Panel is on its way to Finland :thumbs-UP:

So I should update my description to include R60 ?
*** Now available: LCD Panel: (4 Sold, 7 Available) NEW (old stock), very bright & spotless. Genuine Lenovo LG Philips 15" 4:3 standard aspect SXGA+ (1400x1050 resolution) IPS FLEXVIEW LCD Panel for Thinkpad T60 or T60p- panel only, no LCD cable or inverter. Also works in 15" Thinkpad T42 or T43
... and R60 !

Daniel Tiger,
the little YP in NYC.
"We had pizza in the Lion's Den :) "
240, 380Z, 390X, 570E, 600x, 701C("The ButterFly"), 770, A20...22,31, G40,41,
R32,40,50,51,52, R60,61, SL410/510,T20...23,30,40...43, T60p UXGA,T61,T400,
TransNote, X20..24,31,40,X41T,X60,61,X60/61T, Z61t, W500

No PM's please. MY email [tigerinspring1@aol.com]

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Re: R60 - Buying IPS panel from Ebay - help needed ASAP

#14 Post by PMM » Wed Aug 15, 2012 10:30 am

Thinkpad Lover wrote:... Thanks for your purchase !

Fast payment. Fast shipment! I have emailed your Tracking Number.

Your LG Philips SXGA+ Flexview Panel is on its way to Finland :thumbs-UP:

So I should update my description to include R60 ?
Thanks to YOU! Fast shipment indeed! Recieved and installed and got happy!

Looks like you can update the description to include R60. It was a direct swap without tricks.

So it all finally went OK. I got my money back from Ebay seller and finally got the item I wanted from Thinkpad Lover.
I lost a few €uros (postage costs in Finland are high!) and some time. I hope somebody learns something from this topic. At least I did...

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