Bad quality along with bad repairment in ThinkPad

[chale]

The quality of ThinkPAD is totally ruined. The return representive guy is just ask you hold for more than two hours. What worse is that the repair guy always ask you to wait for three weeks or more!

BAD_ThinkPAD_Quality+Bad_ThinkPAD_Post_Sale+Worst_ThinkPAD_Repair=???????

This is my repair process, I am still waiting!!!!



Original comments/problem description
SYSTEM HAS CRASHED 3 TIMES IN 2 WEEKS/F11 NOT WORKING/HDD BAD SECTORS BATT WAR ENDS:09/01/2013 * *SEE TIB*


Status

Status

Date/time received

Time zone

Description

HP

09/24/2012 01:01:57

C

Hold for Parts - Service call is on hold until parts arrive.



HP

09/18/2012 01:14:07

C

Hold for Parts - Service call is on hold until parts arrive.



HP

09/14/2012 19:41:30

C

Hold for Parts - Service call is on hold until parts arrive.



OS

09/13/2012 14:05:00

C

Machine being repaired



HF

09/13/2012 12:09:00

C

Hold for customer information



OS

09/12/2012 08:52:00

C

Machine being repaired



AK

09/10/2012 16:28:00

C

Carrier processing request to ship container



AK

09/10/2012 11:02:53

C

Carrier processing request to ship container