T410 (2537) Shutting down intermittently

T400/410/420 and T500/510/520 series specific matters only
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solstan
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Joined: Fri Aug 23, 2013 8:26 am
Location: Lagos, Nigeria

T410 (2537) Shutting down intermittently

#1 Post by solstan » Fri Aug 23, 2013 8:45 am

My Lenovo ThinkPad T410(2537) just keeps shutting down intermittently sent it to warranty several times and never got a solution to it. this week my Laptop's warranty expired therefore i have face all issues by myself I've never enjoyed this lovely tool because of this shut down.
can anyone help me out on what to do?

jayton4
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Re: T410 (2537) Shutting down intermittently

#2 Post by jayton4 » Fri Aug 23, 2013 10:25 am

More info needed.

What OS? Does it go through the shut down process like it thinks the power button was pressed? Does it just lose power? What does it say when you boot it back up? Anything about critical battery?
jayton4
Current models/upgrades:
T410 2518X01- 8GB, Corsair Force GT 120GB
T410s 2901A3U- 8GB, Intel 6300 WiFi, Crucial m4 mSATA 256GB SSD w/ microSATA adapter
T420s 4174PPU- 16GB, Intel 520-series 7mm 180GB SSD, Crucial M550 512GB mSATA SSD, Intel 6300 WiFi
and a few classics in storage

BillMorrow
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Re: T410 (2537) Shutting down intermittently

#3 Post by BillMorrow » Fri Aug 23, 2013 11:43 am

solstan wrote:My Lenovo ThinkPad T410(2537) just keeps shutting down intermittently sent it to warranty several times and never got a solution to it. this week my Laptop's warranty expired therefore i have face all issues by myself I've never enjoyed this lovely tool because of this shut down.
can anyone help me out on what to do?
if there is an issue that arose BEFORE warranty expired it SHOULD still be under warranty for that issue..

here in the USA if an issue can not be resolved by the manufacturer of most ANY item (car, TV or even thinkpad) after three attempts for repairing the same issue then it must be replaced or repurchased (i BELIEVE)..

SO, if i were you i would approach this out of warranty issue on those grounds..

tell them its been back for the same problem several times (insert the number of repair attempts in place of "several") and escalate this warranty claim to a manager..

now things might be different in nigeria BUT if you purchased this thinkpad from the USA or maybe even the UK you might have a stronger case for complete repair or replacement..
Bill Morrow, kept by parrots :parrot: & cockatoos
Sysop - forum.thinkpads.com

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She was not what you would call refined,
She was not what you would call unrefined,
She was the type of person who kept a parrot.
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