Touch screen on X230T tablet stopped working

X230/X240 series specific matters only
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ThinkPad R
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Touch screen on X230T tablet stopped working

#1 Post by ThinkPad R » Tue Dec 31, 2013 1:18 am

I will be going somewhere for about a month in a few days, so I have no time to send my tablet computer to service.

I was drawing on program GIMP with digitizer pen when suddenly it stopped responding.

The touch screen does not respond to finger touch or pen.

The screen is working, including all the buttons, fingerprint reader, etc.

Please help! I tried installing and downloading all the relevant drivers. Nothing works.
ThinkPad X230T Intel Core i5 3320M 2.6GHz 4GB 500GB HDD Intel HD Graphics 4000 with docking station
Dell Vostro 1420 Core 2 Duo 2.53 GHz 4GB 320GB HDD 256MB nVidia GeForce 8400m DVD RW

Brad
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Re: Touch screen on X230T tablet stopped working

#2 Post by Brad » Tue Dec 31, 2013 1:36 am

Sounds like a hardware issue.

To confirm I would recover the system on a spare HDD. If that is not possible I would go back a few days with system restore after you have a 100% working backup.

If that doesn't work maybe Easyserv can return the repaired X230T to wherever you are headed.

Brad
Long Island New York
T43p 2669-Q1U, A22p's UTU A21p HXU
Transnote, 770's 8AU, 600, 701CS, 755CD

Brad
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Posts: 1846
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Location: Long Island New York

Re: Touch screen on X230T tablet stopped working

#3 Post by Brad » Tue Dec 31, 2013 1:39 am

Sounds like a hardware issue.

To confirm I would recover the system on a spare HDD. If that is not possible I would go back a few days with system restore after you have a 100% working backup.

If that doesn't work maybe Easyserv can return the repaired X230T to wherever you are headed.

Brad
Long Island New York
T43p 2669-Q1U, A22p's UTU A21p HXU
Transnote, 770's 8AU, 600, 701CS, 755CD

ThinkPad R
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Joined: Sun Oct 23, 2005 11:37 am
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Re: Touch screen on X230T tablet stopped working

#4 Post by ThinkPad R » Tue Dec 31, 2013 1:43 am

thank you very much

by the way, the webcam is not working. it says it's being used by another program. it may have something to do with the problem.
ThinkPad X230T Intel Core i5 3320M 2.6GHz 4GB 500GB HDD Intel HD Graphics 4000 with docking station
Dell Vostro 1420 Core 2 Duo 2.53 GHz 4GB 320GB HDD 256MB nVidia GeForce 8400m DVD RW

Brad
**SENIOR** Member
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Posts: 1846
Joined: Tue Mar 29, 2005 12:41 am
Location: Long Island New York

Re: Touch screen on X230T tablet stopped working

#5 Post by Brad » Tue Dec 31, 2013 1:55 am

You could also download a live Linux CD and see if the touch screen or webcam works.

I have used Ubuntu before to troubleshoot with good success.

If you don't have an optical drive you could use a USB flash drive to load the OS.

Brad
Long Island New York
T43p 2669-Q1U, A22p's UTU A21p HXU
Transnote, 770's 8AU, 600, 701CS, 755CD

ThinkPad R
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Posts: 358
Joined: Sun Oct 23, 2005 11:37 am
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Re: Touch screen on X230T tablet stopped working

#6 Post by ThinkPad R » Sat Jan 18, 2014 1:16 am

I fixed the touch screen, and it works well with digitizer pen, but now it has problem with hand touch.

Only function hand touch does is minimize and maximize windows.

It doesn't click icons, scroll pages, etc. which I want to do.
ThinkPad X230T Intel Core i5 3320M 2.6GHz 4GB 500GB HDD Intel HD Graphics 4000 with docking station
Dell Vostro 1420 Core 2 Duo 2.53 GHz 4GB 320GB HDD 256MB nVidia GeForce 8400m DVD RW

Brad
**SENIOR** Member
**SENIOR** Member
Posts: 1846
Joined: Tue Mar 29, 2005 12:41 am
Location: Long Island New York

Re: Touch screen on X230T tablet stopped working

#7 Post by Brad » Sat Jan 18, 2014 6:43 am

How did you fix the screen?

Brad
Long Island New York
T43p 2669-Q1U, A22p's UTU A21p HXU
Transnote, 770's 8AU, 600, 701CS, 755CD

ThinkPad R
Junior Member
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Posts: 358
Joined: Sun Oct 23, 2005 11:37 am
Location: Nashville, TN, USA
Contact:

Re: Touch screen on X230T tablet stopped working

#8 Post by ThinkPad R » Sat Jan 18, 2014 10:27 pm

I uninstalled all touch screen related drivers, then re-installed them... I don't remember exactly what I did.

I could reinstall everything to factory setting, but I know problem will come back again, so I didn't do that.
ThinkPad X230T Intel Core i5 3320M 2.6GHz 4GB 500GB HDD Intel HD Graphics 4000 with docking station
Dell Vostro 1420 Core 2 Duo 2.53 GHz 4GB 320GB HDD 256MB nVidia GeForce 8400m DVD RW

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