Holding X240 by bottom left corner may cause data loss ?

[Puppy]

Interesting issue http://forums.lenovo.com/t5/X-Series-Th ... -p/1568150

Quote (in case it disappears from Lenovo forum): "When I lift up the laptop by the bottom left hand corner (on the left of the track pad), the screens blacks out and flickers. No way to recover except to power off." Confirmed by another two users.

[kevinc]

Interesting issue http://forums.lenovo.com/t5/X-Series-Th ... -p/1568150

Quote (in case it disappears from Lenovo forum): "When I lift up the laptop by the bottom left hand corner (on the left of the track pad), the screens blacks out and flickers. No way to recover except to power off." Confirmed by another two users.

That's where the hard drive is. Is lifting it in that manner exerting pressure on the drive?

[brchan]

Wow, that is pretty dissapointing, and there is no excuse for such a design flaw in a business laptop. IIRC, no other Thinkpad from previous generations, including the T4x series (which was more prone to flexing), exhibited such an issue.

[Puppy]

And Lenovo-known display image retention issue confirmed for X240 FHD display http://forums.lenovo.com/t5/X-Series-Th ... -p/1680049

[Kilowatt]

There have been many reports of this on this forum over the years, on many different models.

Search ' lifting by corner'

This is an expensive piece of electrical equipment. Lift it carefully in two hands,

if you do not, the laptop twists and the motherboard or soldiered joints can break and you have the proverbial door stop!

Good Luck, handle your TP carefully

[ajkula66]

if you do not, the laptop twists and the motherboard or soldiered joints can break and you have the proverbial door stop!

Not quite. This problem was buried with R5x/T4x series. You can - not that I would - lift and hold a R6*/T6*, or mostly any of the pre-*40 series models with one hand and no ill effects.

Good Luck, handle your TP carefully

A proper design - clearly missing from this "light & thin" little ba$tard - would get rid of the problem altogether. Business-grade machines are not supposed to be treated like a prematurely-born-infant...

[pianowizard]

A proper design - clearly missing from this "light & thin" little ba$tard - would get rid of the problem altogether.

What I don't understand is, the X200s and X2001s weighed much less (starting weight of 2.4 lbs versus 2.84 lbs for the X240), and yet they didn't have this problem. Screen areas are only slightly different, 65.80 square inches for 12.1" 16:10 versus 66.77 square inches for 12.5" 16:9. I bet the X240 is just too thin.

[Vempele]

I can't hold my X220 by the bottom left corner - it'd crack the palm rest (more specifically, it's already cracked, just like my T60), the empty ExpressCard slot not offering any support - do the X200/201/240 not have it, or something?

Besides, it's more comfortable to hold it by the middle of the left edge.

[RealBlackStuff]

Major difference: X200s and X201s have metal bases, the X240 most likely only some (poorly) reinforced plastic base!

[bkj]

Just came across this question - and probably way too late for anyone to read - but I had the same problem, sent it back under warranty, still had the same problem when it was returned (they had only "re-seated cables", which is basically a euphemism for: we opened it up, fiddled around a bit, put it back together without fixing anything) - it was a really annoying fault - didn't always happen but the bottom left hand corner is where I pick laptops up to move them around and every now and then, with very little pressure, the screen would show static and the entire laptop would lock and was not recoverable without powering off. I did lose data a number of times. Some days it would happen basically every time you picked it up that way, other days it was not repeatable. Anyway, I sent it back again, with about a dozen photos showing where my hand was and what the screen looked like when it crashed, along with a fairly firm note that I wanted it actually fixed this time. They replaced the motherboard, which fixed the problem. I printed out the photos and my emails and sent it back with the laptop itself so that the techs got it - not sure how good the communication is between the Lenovo people you interact with on the phone/internet and the people who actually fix the computers.

[laurar1979]

This is currently happening to me and it is driving me nuts - though it's seems extremely sensitive and doesn't require picking up; adjusting position can trigger the screen to flicker. It's making grad school work incredibly frsutrating and inefficient - losing faith in Lenovo.