Basic Serial Number Lookup Question for T60 2007 CTO

[Pete B]

Looking at a T60 2007 CTO and the serial number L3-6D99N is not found here at Lenovo:
http://support.lenovo.com/us/en/ibasepartslookup

or here:
http://support.lenovo.com/us/en/products/search

What am I doing wrong? The pages seem unresponsive maybe something is being blocked.

Sorry for such a basic question. Trying to figure out the detailed specs.

[ajkula66]

You're not doing anything wrong. Lenovo has been moving a lot of stuff around...

Try here:

http://support1.lenovo.com

If it doesn't appear there, the database might have been purged from serials that old.

[Pete B]

Couldn't find it here either: http://www-947.ibm.com/support/entry/portal/wlup

[ajkula66]

Well, chances are that the database has been purged, then.

[jiejie]

I had a possibly related problem when trying a parts lookup over the last few days. Mine is a 2613-CTO with S/N L3-XXXXX from 2007. The Lenovo support site is OK with my serial number doesn't like my Machine Type of 2613CTO....I get a message saying "Multiple Results were found, please refine your search" but I can't figure out what they want despite typing inputs in differently, adding what might make sense, etc. So if anybody's encountered this message and is clued into what's being asked for, I'd appreciate knowing. Very frustrating.

[ajkula66]

Yep.

My daughter's T60 is not in there either. My T61 is, though, so I guess that the "7 year" mark that has been discussed for cutting off the support of any kind from Lenovo sounds about right...