Ethernet port disappeared

T400/410/420 and T500/510/520 series specific matters only
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Lockheed
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Ethernet port disappeared

#1 Post by Lockheed » Wed Feb 11, 2015 1:13 pm

I haven't used it in some time, but I had to few days back and it is gone. I mean it is physically there, but no system detects any Eth card. Only WiFi is visible.

I tried lspci in Linux but it only shows WiFi card. No trace of the Ethernet card. I also tried Windows with same result. It's like the card is gone, or switched off on the hardware level, but I tried looking inside BIOS for some switches with no success.

Does anyone have any idea what could be wrong here?

My laptop is ThinkPad W500 (same as T500).
T420s - i7, 16GB RAM, Samsung 850 EVO + 1TB Hitachi 9.5mm, Nvidia, Oleh Bios.
W500 - C2D P9500, 8GB RAM, Samsung 830 SSD + 750GB Hitachi HDD, Intel+ATI GPU, bright WUXGA, FP-reader
Arch Linux, BTRFS+ZFS on LUKS

dr_st
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Re: Ethernet port disappeared

#2 Post by dr_st » Wed Feb 11, 2015 2:49 pm

Deep sleep?

Did you try connecting a cable to the Ethernet port?
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Lockheed
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Posts: 181
Joined: Tue Jun 24, 2008 11:16 am
Location: France (most of the time)

Re: Ethernet port disappeared

#3 Post by Lockheed » Wed Feb 11, 2015 3:38 pm

Yes, I did. LEDs remain off.
T420s - i7, 16GB RAM, Samsung 850 EVO + 1TB Hitachi 9.5mm, Nvidia, Oleh Bios.
W500 - C2D P9500, 8GB RAM, Samsung 830 SSD + 750GB Hitachi HDD, Intel+ATI GPU, bright WUXGA, FP-reader
Arch Linux, BTRFS+ZFS on LUKS

Lockheed
Sophomore Member
Posts: 181
Joined: Tue Jun 24, 2008 11:16 am
Location: France (most of the time)

Re: Ethernet port disappeared

#4 Post by Lockheed » Mon Feb 16, 2015 12:29 pm

So the ethernet port being botched is the only explanation?
T420s - i7, 16GB RAM, Samsung 850 EVO + 1TB Hitachi 9.5mm, Nvidia, Oleh Bios.
W500 - C2D P9500, 8GB RAM, Samsung 830 SSD + 750GB Hitachi HDD, Intel+ATI GPU, bright WUXGA, FP-reader
Arch Linux, BTRFS+ZFS on LUKS

ajkula66
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Re: Ethernet port disappeared

#5 Post by ajkula66 » Mon Feb 16, 2015 12:32 pm

Lockheed wrote:So the ethernet port being botched is the only explanation?
That sounds about right.

Pull out the CMOS battery and leave it out for a few minutes to see whether that will do anything.

Good luck.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

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Lockheed
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Posts: 181
Joined: Tue Jun 24, 2008 11:16 am
Location: France (most of the time)

Re: Ethernet port disappeared

#6 Post by Lockheed » Tue Feb 17, 2015 10:41 am

Turned out Ethernet was in fact disabled by an option deep down in Power/I-O settings. Strangely enough, removing CMOS battery did not reset it. I am happy to say it is now working fine.
T420s - i7, 16GB RAM, Samsung 850 EVO + 1TB Hitachi 9.5mm, Nvidia, Oleh Bios.
W500 - C2D P9500, 8GB RAM, Samsung 830 SSD + 750GB Hitachi HDD, Intel+ATI GPU, bright WUXGA, FP-reader
Arch Linux, BTRFS+ZFS on LUKS

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