Integrated camera zooming issue

[deraj090]

Hello all,

I've been using Adobe Connect for live sessions (and using the X1 Carbon [3448] integrated camera). Whenever the video pod size is reduced, or we have enough participants that each video feed is small, my camera zooms in really close on my face, instead of maintaining its normal distance. Is there a setting causing this? Or another driver/application I can use to prevent this?

Thanks!
J

[patrickdotryan]

Hi, I have a ThinkPad T430s with exactly the issue you describe. I'm sorry I don't have a solution either. Just wanted to add +1 to this. My symptoms (if it helps clarify). When using either Adobe connect or Skype and the video pod gets shrunk down, my view is also very zoomed in. My giant melon fills up the entire screen! The 30 other people on the call do not have this issue. Things I have checked:

In Skype I have gone to video settings and made sure there are no zoom or face tracking functions enabled. I have clicked on "advanced". That opens the camera's own settings, more on that below.

I have done the same thing in Adobe Connect as above, but there are no video settings that granular in that app.

I have opened Lenovo's Web Conferencing settings area. In that, I have gone to advanced settings (this also opens in Skype. I have made sure zoom is set to zero.

In detail settings I have also tried checking "Activate Camera Plus". This enables features like face tracking. This makes no difference whether any of those are on or off.

I have tried "Reset Camera Settings', set everything back to default and i've then tried various zoom levels. All to no avail.

Patrick

[patrickdotryan]

Oh and looking further I see that this is an old issue with Adobe Connect and Flash and cameras that don't support low resolution. It is not fixed. Here is a snip from an Adobe Connect user forum:

Sometime it could happen with some cameras(drivers) that don't support the low resolutions. In camera pod, when the video's size is reduced to less than 160x80 (due to POA open or new video addition), meeting asks flash player to fetch the video-feed at optimal resolution (160x80) from the attached camera. If the camera doesn't support this resolution, then flash player applies its own logic and re-sizes/crops the camera's feed to match the requested resolution. This crop action may sometime lead to apparent zooming of the video feed. An obvious workaround is to increase the size of camera pod, another workaround could be to try to update the camera's driver (but it may or mayn't resolve as it's specific to cameras)

There is apparently no real fix, it's in the way that Adobe Connect works with Flash. I've seen the same effect on Skype, but not for a while, so perhaps Skype has fixed this in more recent versions. Here is the complete thread.

http://www.connectusers.com/forums/post/27704/

Patrick