Telephone Tech Support AWOL?

T430/T440 and T530/540 series specific matters only
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sktn77a
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Telephone Tech Support AWOL?

#1 Post by sktn77a » Tue Nov 24, 2015 2:43 pm

In the past, I have been able to discover the (extremely) well-hidden toll free number for IBM/Lenovo Tech Support in Atlanta. Now I've struck out........ Nowhere to be found! Anybody have this number? I'm having a problem with my keyboard (key came off) and the automated system isn't recognizing my extended warranty.

Thanks in advance,
Keith
(Formerly 600E 2645, T30 2366, X31 2673, T40 2373, T41 2379, T42 2373, T42 2379, T60 1952, T61p 8889, T61p 8891
Currently T420 4177-CTO, T430 2347-A54, T430 2347-UN9, T430 2349-L64, T430 2342-CTO, H520S 2561-1LU, Ideapad K1)
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rkawakami
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Re: Telephone Tech Support AWOL?

#2 Post by rkawakami » Tue Nov 24, 2015 3:02 pm

Do you mean 800-426-7378 (800-IBM-SERV)?
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.
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sktn77a
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Location: Chapel Hill, NC

Re: Telephone Tech Support AWOL?

#3 Post by sktn77a » Tue Nov 24, 2015 3:20 pm

Yes, I believe that's the number.

Thanks!
Keith
(Formerly 600E 2645, T30 2366, X31 2673, T40 2373, T41 2379, T42 2373, T42 2379, T60 1952, T61p 8889, T61p 8891
Currently T420 4177-CTO, T430 2347-A54, T430 2347-UN9, T430 2349-L64, T430 2342-CTO, H520S 2561-1LU, Ideapad K1)
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sktn77a
ThinkPadder
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Posts: 1988
Joined: Thu Apr 29, 2004 9:44 am
Location: Chapel Hill, NC

Re: Telephone Tech Support AWOL?

#4 Post by sktn77a » Wed Nov 25, 2015 6:40 pm

Well, got through today and they are sending me a replacement keyboard. Now I remember why I always buy Thinkpad products (try getting anything fixed on any other brand)!

:)
Keith
(Formerly 600E 2645, T30 2366, X31 2673, T40 2373, T41 2379, T42 2373, T42 2379, T60 1952, T61p 8889, T61p 8891
Currently T420 4177-CTO, T430 2347-A54, T430 2347-UN9, T430 2349-L64, T430 2342-CTO, H520S 2561-1LU, Ideapad K1)
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