Thinkpad Yoga 14 doesn't register keystrokes

[sjde]

My Thinkpad Yoga 14 has been doing this a lot since new and I am now wondering if it's a manufacturer defect. Does anyone else experience this-I'll hit the keys and when I look up at the screen a lot of letters/words are missing!

[brchan]

Maybe the keyboard connector is loose? You should be able to re-seat the connector by following Lenovo's HMM.

I would probably just send the whole thing back and ask for a replacement yoga. If it has problems out of the box, there may be more issues down the road.

[sjde]

They only talked about replacing the keyboard.

[brchan]

I am not sure about the thinkpad yogas, but you should be able to choose whether to have lenovo replace the keyboard, or have them send a keyboard to you and replace it yourself. If you don't want to open the case up, the former will work, but it will just take a little longer.

[sjde]

Great! I'll ask about that.
I have a service plan for a year with Geek Squad but they told me they'd ship it out and it would be wiped clean to do the repairs! Lenovo didn't say that.

[brchan]

Never trust "Geek squad", especially on computer repairs. Most of them have little clue what they are doing and may end up damaging your laptop or do a poor job of putting things together. They also like to charge ridiculous prices.

[sjde]

They did exactly that with my last computer . They said the hard drive was damaged in shipping and I wondered. Anyway, got a free replacement computer out of it.

[sjde]

I think part of the problem is whenever I switch screens/websites, it has to warm up a little , like 5-10 seconds and won't record anything I've typed until it does. Is that normal?

[sjde]

Whenever I switch screens, it has to warm up a little , like 10 seconds and won't record anything/everything I've typed until it does. Not just switching websites, but even just screens, like going from one email draft to another

I need to wait and keep pressing until the cursor shows up on the screen otherwise.....

Here's an example--

ust be oters like him--yo just don't know themor they aren't as honst.

It should've said---

There must be others like him--you just don't know them or they aren't as honest.