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Thinkpad Docking Station Sound/USB Issue

T430 and later, plus T530 and later series specific matters only
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hyde
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Thinkpad Docking Station Sound/USB Issue

#1 Post by hyde » Fri Oct 16, 2020 5:22 pm

Hi Everyone,
I am using the docking station with USB Printer and Audio out to my speakers, but ever since I got my new dock, it doesn't work properly.
It doesn't recognize the printer, and the audio keeps coming out of the thinkpad instead of external speakers.

I ran the utility and it says no update needed, any suggestions?
I am on T490 with Type 40AJ docking station.

ThinkPad Ultra Docking Station FW Utility v3.3.1
Package including (Audio:0012,USB Hub:5033/5034,DP Hub:5.04.000,PD Control:D5.0.10.7)
========================================================================================
Date:Fri 10/16/2020
Time:06:19 PM

Checking current Dock FW version.
USB Audio: 0012
USB Hub: 5033/5034
DP Hub: 5.04.000
PD Control: D5.0.10.7

Current Dock FW is newer, no need to update.

Return Code:0

8/18/2011 - X220, i5-2540M, 12.5" IPS, FP, Cam, BT, Intel 6205 Wifi, 8GB, U2312HM
1/15/2012 - S405 (Wife's), AMD A6-4455M, 14", 4GB
7/02/2015 - T450s i5-5300U, 14" FHD IPS, FP, Cam, 12GB
7/1/2020 - T490 i5-10210U, 24GB, 14" FHD TS IPS, 512GB NVMe,

dr_st
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Re: Thinkpad Docking Station Sound/USB Issue

#2 Post by dr_st » Sat Oct 17, 2020 4:14 am

There is a USB Audio driver for these docks, although I don't know how it can affect the printer issue:
https://pcsupport.lenovo.com/us/en/downloads/DS502228
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad, A21m 2628-GXU

hyde
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Re: Thinkpad Docking Station Sound/USB Issue

#3 Post by hyde » Sat Oct 17, 2020 10:39 pm

Thank you dr_st.

When I ran the configuration, the USB driver matched the existing one.
I ran the windows update while connected and rebooted everything including printer. I reconnected and printer was finally recognized.
The sound was not working but when I plugged it to laptop then unplug and plugged into dock, now windows finally gave me option to change the output to Dock USB and it's also working now.

8/18/2011 - X220, i5-2540M, 12.5" IPS, FP, Cam, BT, Intel 6205 Wifi, 8GB, U2312HM
1/15/2012 - S405 (Wife's), AMD A6-4455M, 14", 4GB
7/02/2015 - T450s i5-5300U, 14" FHD IPS, FP, Cam, 12GB
7/1/2020 - T490 i5-10210U, 24GB, 14" FHD TS IPS, 512GB NVMe,

dr_st
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Re: Thinkpad Docking Station Sound/USB Issue

#4 Post by dr_st » Sun Oct 18, 2020 12:55 am

Glad it all works now. :thumbs-UP:

It's interesting to know that this generation of docks has its own USB audio and does not actually pass through the existing audio pins like older mechanical docks did. I guess because it's essentially a Thunderbolt dock in disguise? But then they do claim its "driverless" and I don't see the same drivers offered for it as for the cable-based Thunderbolt/USB-C docks. I wonder what a hybrid this is.
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad, A21m 2628-GXU

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Re: Thinkpad Docking Station Sound/USB Issue

#5 Post by RealBlackStuff » Sun Oct 18, 2020 1:56 am

If your router has USB, connect your printer to it, that way everyone has printer-access.
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hyde
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Re: Thinkpad Docking Station Sound/USB Issue

#6 Post by hyde » Sun Oct 18, 2020 1:48 pm

That's a good suggestion but sadly I tried that few times before, Netgear loves to break stuff with each firmware update on router, and that's what happened with mine and when I went from Win 8.1 to Win 10 on new laptop, netgear USB Control Center stopped working (that was at home). Luckily in the office I can plug my own printer directly.

Thanks again for the help everyone.

8/18/2011 - X220, i5-2540M, 12.5" IPS, FP, Cam, BT, Intel 6205 Wifi, 8GB, U2312HM
1/15/2012 - S405 (Wife's), AMD A6-4455M, 14", 4GB
7/02/2015 - T450s i5-5300U, 14" FHD IPS, FP, Cam, 12GB
7/1/2020 - T490 i5-10210U, 24GB, 14" FHD TS IPS, 512GB NVMe,

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