Post your ETA

[beq]

Wow my sympathy Yak...

I'd ordered mine on Jul 20 and they'd shipped it out Aug 26 from China via UPS Express service with original delivery date of Aug 29.

But like you mine got stuck at customs until just a couple of hours ago (Sep 2), so I'll finally get it come morning I was afraid I would have to wait until middle of next week after Labor Day.

In the meantime I must've called both UPS international dept and IBM/Lenovo customer service several times throughout the waiting period asking for the updated status. During this time my shipment tracking status is listed as an "exception".

Each time I'd talked to a Lenovo rep he would jump in immediately saying he knows what's happening with my X41T shipment. Supposedly they shipped about 300 (or a couple of hundred) X41T units in one shipment (either in one large bin or 2-3 bins), and customs does random checks or whatnot, and they happened to have selected this shipment for in-depth checking. Each Lenovo rep would say he'd personally gotten lots of customer calls about this already ("dozens each day"). Supposedly they have their customs broker over there working on the case...

UPS I think had also hinted at some mishap with the paperwork or something as far as customs was concerned. One UPS rep the day before had said the good news is that he knew what to do to resolve things with customs and had hoped to finish it that night (which didn't happen), but couldn't really divulge details due to legal reasons. Another UPS rep earlier today said they've just been telling the customers to contact IBM/Lenovo to try to resolve the hangup, and can't say more for legal reasons. Oh, and they'd also mention something about a customs broker too but I forget exactly.

I'd revisited this forum expecting to see lots of anxious discussions over the customs delay, but I guess in the scheme of things not a lot of others here were affected Anyways, I'm just glad the wait's over. My only concern is that no one would be home tomorrow morning to sign and receive!

[beq]

What's funny to follow though is my UPS shipment tracking, hehe.

(in chronological order from top to bottom):

Code: Select all

Aug 26 - Shanghai, China
Aug 27 - Shanghai, China
         Louisville, Kentucky, USA
         Anchorage, Alaska, USA
         Shanghai, China
Aug 28 - Osaka, Japan
         Louisville, Kentucky, USA
Aug 30 - Louisville, Kentucky, USA
Sep 01 - Louisville, Kentucky, USA
Sep 02 - Louisville, Kentucky, USA

If I read that right, the X41T shipment travelled back-and-forth multiple times across the globe. They just like to do things the hard way

[brainpicker]

Ordered: late June
Shipped: late August
Received: early today
Going back: ASAP (or as soon as I can withstand the 2-hour phone wait to get the [censored] RMA!)

Yikes what a lemon of a product release!!!

Yak

[johnchan]

mine says this:

THIS SHIPMENT IS WAREHOUSED UNTIL IT IS RELEASED BY CLEARING AGENCY;BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

but i'm fairly certain it will come tomorrow morning, without dead pixels, i called it.