fingerprint software

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john 86 · #1 Post by **john 86** » Wed Feb 15, 2006 6:04 pm

I recently did an IBM software update and I have lost the ability to log on to window using my fingerprint.
Any suggestions would be appreciated.
cheers John
T42 running windows XP

Shay · #2 Post by **Shay** » Wed Feb 15, 2006 7:39 pm

Check this thread:

http://forum.thinkpads.com/viewtopic.php?t=20649

john 86 · #3 Post by **john 86** » Thu Feb 16, 2006 4:56 am

Thanks Shay
I have done everything suggested in the link. The fingerprints are enrolled and login enabled but still no joy.
Thanks for your help anyway
Cheers John

Shay · #4 Post by **Shay** » Thu Feb 16, 2006 10:13 am

John,

You can try what I did and reinstall rescue and recovery.

Shay

john 86 · #5 Post by **john 86** » Tue Feb 21, 2006 4:46 am

Thanks Shay
I have tried deliting and reinstalling resque and recovery and still no fingerprint log on. Sometimes I can get the fingerprint log on but with a message that changes I requested will be made at the next restart. After the next restart its gone ? very strange.
Cheers John

john 86 · #6 Post by **john 86** » Wed Feb 22, 2006 7:15 am

Success
I've got my fingerprint reader back. Reinstalling the IBM security package finally worked, I think the problem was that the old version was not fully deleted.
Many thanks for all those that helped.

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