Installshield apps not working

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ajsimeon · #1 Post by **ajsimeon** » Sun Feb 19, 2006 10:39 am

Every app that uses installshield won't even load up. I double click setup.exe and nothing loads up. I see it in the taskbar and just usually kill it. I've erased temp files. Don't really know what else to do. Any suggestions?

davidspalding · #2 Post by **davidspalding** » Sun Feb 19, 2006 2:53 pm

What apps? Has this happened even after a restart?

ajsimeon · #3 Post by **ajsimeon** » Sun Feb 19, 2006 5:44 pm

well really only two apps. an app called Pspice and a game Zeus.

#4 Post by **jdhurst** » Sun Feb 19, 2006 6:28 pm

It could easily be the applications - faulty vendor programming is commonplace. On the other hand, you can try ensuring your Microsoft MSI installer is up-to-date (it normally is if all patches and updates have been applied) ... JD Hurst

christopher_wolf · #5 Post by **christopher_wolf** » Sun Feb 19, 2006 8:12 pm

pSPICE you mean? That should install fine

smugiri · #6 Post by **smugiri** » Sun Feb 19, 2006 10:11 pm

Make sure Windows Installer service is running and starts automatically at startup.

Control Panel -> Adminstrative Tools -> Computer Management

Double click on Services and Adminstration in the right hand panel then double click on Services.

Look for the service "Windows Installer" and double click on it.

Change the "Start Up" type to Automatic and then click the "Start "button and OK.

davidspalding · #7 Post by **davidspalding** » Sun Feb 19, 2006 11:53 pm

Windows Installer is Startup -> Manual on my system. Not too sure it needs to be Automatic.

ajsimeon · #8 Post by **ajsimeon** » Mon Feb 20, 2006 11:16 am

still nothing

davidspalding · #9 Post by **davidspalding** » Mon Feb 20, 2006 3:36 pm

Take the game out of the equation for the moment. I just don't trust 'em.

On the Pspice install ... do you have any anti-virus or security software running? If so, have you disabled it prior to installing?

rjm1135 · #10 Post by **rjm1135** » Mon Feb 20, 2006 5:13 pm

I'm not sure if InstallShield and DemoShield are related but there is a known problem with certain versions of QuickTime and DemoShield.

http://docs.info.apple.com/article.html?artnum=302555

Rob.

#11 Post by **GomJabbar** » Mon Feb 20, 2006 9:22 pm

You might try installing the following. Windows Installer 3.0 Redistributable

ajsimeon · #12 Post by **ajsimeon** » Tue Feb 21, 2006 10:37 am

still nothing working. just the hour glass coming up then nothing.

I've tried disabling antivirus while trying to install pSPICE.

Tried downloading the Windows Installer 3.0 Redistrubution but it said that mine is newer.

davidspalding · #13 Post by **davidspalding** » Tue Feb 21, 2006 11:12 am

I'm doing "shotgun troubleshooting" here, but if you haven't visited Windows Update lately, swing by and see if there's any needed updates to your installer, etc. HTH.

dsvochak · #14 Post by **dsvochak** » Tue Feb 21, 2006 11:32 am

When you're trying to do the install, are you logged in with administrator privileges?

ibmuser · #15 Post by **ibmuser** » Tue Feb 21, 2006 11:40 am

Not sure if this will help, but it might be worth running the Windows Installer CleanUp Utility :

http://support.microsoft.com/default.as ... -us;290301

ajsimeon · #16 Post by **ajsimeon** » Tue Feb 21, 2006 12:17 pm

i'm definitely up to date on windows...when i go into the taskbar manager after double clicking the game setup it has wowexec.exe and setup.exe. when i kill them it shows "The request to end the selected 16 bit task has timed out. The Win 16 Subsystem may be unstable. Press OK to terminate the Win 16 Subsystem or Cancel to leave it running."

dsvochak · #17 Post by **dsvochak** » Tue Feb 21, 2006 12:53 pm

The "wowexec" etc. error message indicates the setup program probably needs to be run in compatability mode for some previous version of Windows.

Right click the setup file, select properties and under compatibility, set it to run for whatever version of windows it's designed for.

ajsimeon · #18 Post by **ajsimeon** » Tue Feb 21, 2006 3:18 pm

did that...set it to windows 95 and windows 98/Me and still wowexec. gosh i might have to do a fresh install...it's kinda buggin me. i'm just nervous that i might do it all for nothing and the same thing happens.

ibmuser · #19 Post by **ibmuser** » Tue Feb 21, 2006 4:36 pm

ajsimeon wrote:i'm definitely up to date on windows...when i go into the taskbar manager after double clicking the game setup it has wowexec.exe and setup.exe. when i kill them it shows "The request to end the selected 16 bit task has timed out. The Win 16 Subsystem may be unstable. Press OK to terminate the Win 16 Subsystem or Cancel to leave it running."

This problem may be solved by moving the setup file to a location which does not use long names in its path components (e.g. the root of drive C) and running it from there (at least if the creation of short file names has been disabled).

#20 Post by **GomJabbar** » Tue Feb 21, 2006 7:49 pm

ajsimeon wrote:Tried downloading the Windows Installer 3.0 Redistrubution but it said that mine is newer.

Sorry about that. I did a search for Windows Installer, and version 3.0 is what I found. I just looked at my setup, which I believe is up-to-date, and it shows I have version 3.1.

Windows Installer 3.1 v2 (3.1.4000.2435) is available

You can remove Windows Installer with Add or Remove Programs in Control Panel, but I am not sure if you would be able to install Installer afterwords.

You might try "System File Checker" first. Go to Start > Run and type "SFC /scannow" without quotes in the dialog box and hit the Enter key. You can get more information on "System File Checker" in Windows "Help and Support" off of the Start Menu.

ajsimeon · #21 Post by **ajsimeon** » Thu Feb 23, 2006 8:41 pm

nothing is working yet. don't know what to do.

#22 Post by **GomJabbar** » Thu Feb 23, 2006 9:43 pm

I would try System File Checker next. Go to Start > Run, and type "SFC /scannow" in the text box and hit the Enter key.

If that doesn't work, it may be time to do a backup of your existing hard drive, then use the Product Recovery Disks to reinstall the Operating System and other factory software. WARNING: Use of these discs will erase all existing data and partitions off of your hard drive. After using the Product Recovery Discs, you can restore your data files from the backup that you just made previously. You will still have to update Windows, your antivirus and other software.

ajsimeon · #23 Post by **ajsimeon** » Fri Feb 24, 2006 12:11 am

just did the System File Checker and still a no go...man i really don't want to reformat. if i do i think i'll a do fresh install this time instead of using my recovery cds.

davidspalding · #24 Post by **davidspalding** » Fri Feb 24, 2006 2:49 pm

ajsimeon wrote:did that...set it to windows 95 and windows 98/Me and still wowexec. gosh i might have to do a fresh install...it's kinda buggin me. i'm just nervous that i might do it all for nothing and the same thing happens.

WOWEXEC is the Windows on Windows Executive. You can't "not run" it for older apps. It is there to provide support for non-32 bit apps. Frankly, if this setup program is requiring Wowexec, then I'd be suspicious that it runs on your OS at all.

I think you're going down a rabbit hole with this System File Checker and such ... put the setup program in a folder off C:\ with < 8 characters (e.g. c:\gameinst\). If it won't install nicely, it's not meant to be. Zeus: Master of Olympus from Sierra? It apparently was spec'ed for Win98, ME, and 2000. Maybe they exaggerated?

ajsimeon · #25 Post by **ajsimeon** » Mon Feb 27, 2006 4:42 pm

yeah maybe it isn't meant to be. however what about the pSPICE. It definitely should install right? what other programs use Installshield that is known to work for windows xp pro sp2? i'll try that.

davidspalding · #26 Post by **davidspalding** » Mon Feb 27, 2006 6:07 pm

Well, what VERSION of InstallShield?

What do the release notes say? What's the date of the release notes? Without knowing these details, it's hard to say (particularly because I'm not familiar with pSPICE).

ajsimeon · #27 Post by **ajsimeon** » Mon Feb 27, 2006 9:36 pm

the version the setup of pSPICE is 5.50.137.0. 32-bit setup launcher.

#28 Post by **GomJabbar** » Mon Feb 27, 2006 10:11 pm

If I am looking at the same program you are, PSpice 5.5 lists the following as compatible OS's. I see PSpice as a circuit board simulation program - is this correct?

Doing a search with Google on "PSpice 5.5" I come up with the following: PSPICE 5.5 Student Version

* DOS 6.22 και προηγούμενες εκδόσεις
* DR.DOS 6.0, OS/2 3.0 WARP
* WINDOWS 95,98 και προηγούμενες εκδόσεις
* NOVELL 3.12, 4.10

It would seem David Spalding is correct in that you are trying to install too old of program for XP.

EDIT: PSpice was up to product version 10.1 in November of 2003.

christopher_wolf · #29 Post by **christopher_wolf** » Mon Feb 27, 2006 10:13 pm

That version of pSPICE is too old, as GomJabbar and David Spalding have pointed out. Version 9.2 is runs fine, but I think you can't get demos from Cadence for it anymore except as part of the OrCAD lite demo CD.

ajsimeon · #30 Post by **ajsimeon** » Mon Feb 27, 2006 11:59 pm

no it's version 9.1 pPSICE but version 5.50.137.0 installshield.

Installshield apps not working

Installshield apps not working

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