T42 seems to have died

[TK]

I have a T42. I was using it and the screen suddenly frooze up (i.e., the cursor could no longer move, and pressing of keys did nothing). Having no choice, I unpluged the power and pulled out the battery to try to restart it.

Well, the system did not restart. It turns on and nothing happens. I get a blank screen Again, I have to take out the battery and try again, multiple times....still nothing. On one instance, I was able to get it to prompt me to start windows, the hihglighted choice was normal mode. I started to go through this and then it once again died. Now, I have been unable to even get anytihg on the screen.

Any ideas would be highly apprecaited.

[sugo]

I suggest call IBM right away.

[TK]

Dumb question. What is the number?

[lithium726]

http://www.ibm.com/planetwide/us/#techsup

IBM hardware, software, and systems support


1-800-IBM-SERV
(1-800-426-7378)

[pianowizard]

Perhaps it's safer to turn off the machine by pressing the power button (hold it down for about 5 seconds). Removing the battery when the machine is on sounds dangerous.

[TK]

Thanks I did not know that trick!

Anyway, if I put force on teh palm rest to the left of the mouse pad, I can get my machine to boot up. Doing a search of the forum, I note that at least one other apparently had this same problem. Not srue how it was resolved though.

[GomJabbar]

Anyway, if I put force on teh palm rest to the left of the mouse pad, I can get my machine to boot up. Doing a search of the forum, I note that at least one other apparently had this same problem. Not srue how it was resolved though.

Sounds to me like a cold-solder joint or broken trace on the System Board. The only way to fix it is to replace the System Board unless you have the test equipment, time and knowledge to find the problem and repair it. It would probably cost too much to have someone else do this.