This is annoying!

Message

TonyH · #1 Post by **TonyH** » Wed Mar 08, 2006 5:23 pm

Hi,
My handed-me down T40(2373) always pops up a window which has QCTray
command usage info. when booting. I'd like to get rid of it but don't know where to look. Could any one give me a pointer, so I can keep it from popping up all the time? I think this is something to do with Thinkvantage Access Connection. Running XP Pro Sp2.
TIA,
Tony

Paul Unger · #2 Post by **Paul Unger** » Wed Mar 08, 2006 6:07 pm

"Annoying" doesn't capture the extent of my emotions on this one

I've followed the instructions in this thread: http://forum.thinkpads.com/viewtopic.php?t=19631, but I still get two 'command usage' windows on startup. I've run "Your Uninstaller! 2006" to remove old versions of AC (3.81 & 4.01) but the problem persists . . . Is it standard practise to have to 'uninstall' everything related to a service (e.g., wireless drivers, profiles, AND Access Connections) to perform an upgrade?! I used to swear by AC; lately I've been swearing at it . . .

Any help to get rid of these silly windows would be much appreciated.

Paul

makai · #3 Post by **makai** » Wed Mar 08, 2006 8:06 pm

Don't know if it matters, but did you guys try going back to version 3.30. It works fine on both my T41s. One T41 has an Intel Pro 2100B, and the other has an IBM a/b/g. Both work fine with AC 3.30.

In fact, I even tried the latest rev of AC, and didn't like the interface... having to switch from seeing all the wireless access point icons to viewing them in a list.

Try dumping both the wireless card driver, and AC. Then installing the driver and ver 3.30. I know it may not be the best option, but as far as I can tell, nothing is really gained in ver 4x that I can see over ver 3x... except some icons, that is.

By the way, I had to run the installs from the folder itself. Letting the Thinkpad installer do it wouldn't install the drivers correctly.

#4 Post by **GomJabbar** » Wed Mar 08, 2006 10:44 pm

Paul Unger wrote:"Annoying" doesn't capture the extent of my emotions on this one

I've followed the instructions in this thread: http://forum.thinkpads.com/viewtopic.php?t=19631, but I still get two 'command usage' windows on startup. I've run "Your Uninstaller! 2006" to remove old versions of AC (3.81 & 4.01) but the problem persists . . . Is it standard practise to have to 'uninstall' everything related to a service (e.g., wireless drivers, profiles, AND Access Connections) to perform an upgrade?! I used to swear by AC; lately I've been swearing at it . . .

Any help to get rid of these silly windows would be much appreciated.

Paul

Uninstall Access Connections and uninstall your Wireless Driver in Windows Add or Remove Programs. Reboot and choose cancel when you get the found hardware wizard. Run "Your Uninstaller! 2006". Reboot, and again choose cancel when you get the found hardware wizard. Now install your wireless driver. Make sure the wireless driver is listed as a compatible version with Version 4.11a of Access Connections. If it is an Intel adapter, be sure and install the INTEL PRO software as well. I would recommend installing it manually from the install directory of the wireless driver. Next reboot again, and then install Access Connections. It should work OK this time. BTW, I believe you need the Hotkeys driver to use Fn + F5 (in case you don't have it installed).

EDIT: I forgot to add, you shouldn't have to uninstall your profiles in Access Connections. They should be OK.

TonyH · #5 Post by **TonyH** » Wed Mar 08, 2006 11:38 pm

Hi,
Actually the pop up is running QCTray.exe. Identical set up on my T21 running W2K sp2 does not do this. If I delete QCTray.exe, of course it does not happen. There ought to be a way to keep it from running at boot time???
to save one mouse click, LOL

#6 Post by **GomJabbar** » Thu Mar 09, 2006 2:08 am

QCTray.exe is part of Access Connections. You can find it in the following directory in the latest version. C:\Program Files\ThinkPad\ConnectUtilities

makai · #7 Post by **makai** » Thu Mar 09, 2006 8:39 am

Yes, as stated, QCTRAY is part of Access Connections. But, you shouldn't be seeing any popup dialog boxes. QCTRAY.exe simply puts the Access Connections icon into the taskbar. If you're seeing a dialog box, then something may be corrupt with the Access Connections installation... or perhaps a bogus registry entry may be confusing a valid AC installation.

If you want to disable QCTRAY from starting up, there are several ways of doing it. One is using msconfig... Go to Start/run... type msconfig... go to Startup tab and uncheck the entry containing QCtray.exe. Click OK, then restart your machine.

Another way is to delete the QCTRAY registry value. If msconfig doesn't work for you, I'll post back later about the registry.

TonyH · #8 Post by **TonyH** » Thu Mar 09, 2006 10:05 am

Thanks. Tried unchecking QCTray using msconfig. Does not work.
Still pop-up and another config message complaining ......????

makai · #9 Post by **makai** » Thu Mar 09, 2006 10:42 am

There are many startup processes... Qctray being only one of them. Some processes are started as "services" and others are started in the registry.

Have you ever worked in the registry before? I have to ask because it can be dangerous if you don't know what you're doing. If you have worked in there, launch the registry editor and go to...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

Right click on the Run folder and select Export from the menu. In the Export registry file window, select your desktop as the destination, and name the file something simple... like "regrun", then click on Save.

Just for peace of mind, minimize the Registry editor window and verify you see the registry backup file on your desktop... it will have a green icon.

Now maximize the registry editor window, and left click on the Run folder. In the right pane, you should see a list of start up items. Find the Qctray entry and left click on it to select it... then, hit the delete key. You will get a message to confirm detetion... just click "yes". Close the registry window and restart your machine.

If you have any questions before proceeding... just post back.

TonyH · #10 Post by **TonyH** » Thu Mar 09, 2006 11:08 am

Thank you. That did it. No more pop-up.

makai · #11 Post by **makai** » Thu Mar 09, 2006 11:12 am

Glad it worked. You can delete the desktop backup if you want... or you can keep it.

Paul Unger · #12 Post by **Paul Unger** » Thu Mar 09, 2006 1:46 pm

Makai,

I don't find QCTray in the registry folder you pointed us to, but I do find ACTray . . . Are these the "same" things, or at least comparable? For what it's worth, I do have both files--ACTray.exe and QcTray.exe--in C:\Program Files\ThinkPad\ConnectUtilities.

GomJabbar,

I'd love to follow your advice re. manually installing AC and wireless driver, but how do I find them in the C:\Drivers folder? I've got a bunch of folders with such telling 'names' as: 78MA07WW and 1XWC41WW

It's all a bit mysterious . . . There wouldn't be an 'identifier' anywhere, would there?

All in all, this seems a bit much for an "update" . . . I'm tempted to just roll back to AC4.01. But thanks for your help!

Paul

makai · #13 Post by **makai** » Thu Mar 09, 2006 2:03 pm

I believe ACtray comes from the newer version of Access Connections. Yes, it's the same as Qctray. The reason I know this is because I tried the new version, and didn't like it. There is no ACtray with the older version of Access connections.

Just be sure to back up your registry like the directions say and if anything goes awry, just double click on the back up, confirm yes to any prompts and the backup will be reinstalled back into the registry.

#14 Post by **GomJabbar** » Thu Mar 09, 2006 2:20 pm

Paul Unger wrote:GomJabbar,

I'd love to follow your advice re. manually installing AC and wireless driver, but how do I find them in the C:\Drivers folder? I've got a bunch of folders with such telling 'names' as: 78MA07WW and 1XWC41WW It's all a bit mysterious . . . There wouldn't be an 'identifier' anywhere, would there?

Using Windows Search off of the Start Menu, choose "All files and folders", for "All or part of the filename:" choose .xml , for "A word or phrase in a file:" choose a few keywords, for "Look in:" choose Browse..., and navigate to the C:\DRIVERS directory. Next double-click on the .xml files that are found. Scan the .xml file and look for bolded text that has the Name of the program, and another bolded line that has the version number.

When you find the correct one for the program you want to install, that .xml file is in the directory of Setup.exe for the program. Now navigate to that directory and double-click on Setup.exe to install the program. Usually the first splash screen you see will display the program you are installing.,

Paul Unger · #15 Post by **Paul Unger** » Thu Mar 09, 2006 8:57 pm

Well, I spent 3 hours uninstalling, reinstalling, and trying to hold my tongue just right, but I still get that silly pop-up screen . . . Guess I'm just going to have to live with it

I do have to thank you, GomJabbar, for the help figuring out what's what in my Drivers folder--that's been worth it all

Thanks for all your help!

makai · #16 Post by **makai** » Fri Mar 10, 2006 1:24 am

Hi Paul,

Can you tell me exactly what the pop-up says? Is it some kind of error message or just a notification?

Did you go back into the registry after reinstalling everything and delete the ACtray entry?

Can you do me a favor and export the Run registry key to your desktop? Right click on the saved file, and choose Edit. Copy/paste the text here in your next reply.

Btw, I just installed ThinkVantage Access connections 4.11a on my machine just to see if I could see an error... I didn't get any error messages. Also, killing Actray.exe in the registry got rid of the icon in the taskbar.

Perhaps Actray is not the cause of your problems.

EDITED Just noticed that when I launch Access Connections and go to Configure/Global Settings/Notification... there is a selection to "Show ThinkVantage Access Connections status icon in the task tray". Having this option checked will put the ACtray.exe back into the registry even after you have manually removed it. You will probably need to uncheck this option in Access Connections.

Paul Unger · #17 Post by **Paul Unger** » Fri Mar 10, 2006 11:43 am

Makai,

Here's what the pop-up window looks like:

--------------------------------------------
ThinkVantage Access Connections | X |
--------------------------------------------

Usage: QCTray <command> [<arg>...]

<command> is command to perform <see below>.
<arg>... is one or more arguments if required by command.

/del <profile name> Delete the profile.
/disconnectwl Disconnect wireless.
/exit Exit all Access Connections modules.
/exp <location profile path> Export Location Profiles (files of type .loc only). e.g. "qctray.exe /exp c:\temp\test.loc".
/findwlnw Find wireless networks.
/help Display this information.
/imp <location profile path> Import Location Profiles (files of type .loc only). e.g. "qctray.exe /imp c:\temp\test.loc".
/importsilently Perform silent import of all profiles.
/killac Terminate all Access Connections modules.
/set <profile name> Connect the profile.
/setmonirotmode Set Access Connections into monirot mode.
/startac Start all Access Connections modules.
/reset <profile name> Disconnect the profile.
/resetmonitormode Reset Access Connections from monitor mode.

------------
| OK |
------------

------------------------------------------------------------------------------------

I just checked "Task Manager" and I have both ACTray.exe and QcTray.exe running. When I click "OK" on the pop-up window, QcTray.exe stops running; ACTray continues. I have AC 4.11a installed. A search of the registry for QcTray locates it in these folders:

HKEY_CLASSES_ROOT\locfile\shell\Open\Command
HKEY_CURRENT_USER\Software\IBM\QCWizard
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\locfile\Shell\Open\Command
HKEY_USERS\S-1-5-21-436374069-789336058-1343024091-1003\Software\IBM\QCWizard
HKEY_USERS\S-1-5-21-436374069-789336058-1343024091-1003\Software\Microsoft\Windows\ShellNoRoam\MUICache

I don't know what other information you might need, but feel free to ask (although I'll probably stop short of offering my credit card number

). Thanks for not giving up yet!

Paul

#18 Post by **GomJabbar** » Fri Mar 10, 2006 12:36 pm

I would uninstall version 4.11a of Access Connections using Windows Add or Remove Programs, reboot and run Your Uninstaller! 2006, then reboot again. Now uninstall the wireless driver in Device Manager. Next in Windows Add or Remove Programs chose to remove the Intel(R) PROSet/Wireless Software, and when given the option to repair, choose to repair. Now when you reboot, Windows should find the new wireless driver and install it. Finally reinstall Access Connections. The previous assumes two things: First, that you have an Intel wireless card - if it is IBM, the name of the software will be different, and the procedure slightly different. Second, that you have the latest wireless driver from IBM/Lenovo installed.

cerebral_mamba wrote:SOLUTION AT LAST

I tried everything mentioned in this forum and it did not work for me..and as you may see i am the one who started this thread. After exhausting all options I decided to give "Your Uninstaller! 2006" a try

1. Yes, "Your Uninstaller! 2006" scanned my registry after Intel Uninstaller unistalled the wireless drivers and it detected 14 entries in my registry, which it removed.

2. After that I installed the IBM recomended wireless drivers, REBOOTED and now its working .. It will not ask you to REBOOT after wireless driver installation, but it is a MUST. Without rebooting, it was showing the same wrong MAC address, and after rebooting everything is great.

All throughout the above steps, I had AC 4.11a installed. After reboot, AC will show the correct MAC address for the wireless NIC

I would suggest using "Your Uninstaller! 2006" the first time itself and you should have it up an running.

makai · #19 Post by **makai** » Fri Mar 10, 2006 12:41 pm

Hi Paul,

The popup almost looks like a status log. I think there was an option during installation of ver 4.11a relating to a log generation, but I'm not 100% on that.

I'm not at home at the moment, so I don't have access to my Thinkpad. When I get home, I'll look into what I can find. That should be around 2:30PM California time.

Thanks for not giving up yet!

No problem, I would hate to have to deal with something like this too!

#20 Post by **GomJabbar** » Fri Mar 10, 2006 1:42 pm

FWIW, I've seen three other posters that have the exact same problem (carbon_unit, jittery, and venik). None of the three have said they ever got it fixed. You could PM them and see.

makai · #21 Post by **makai** » Fri Mar 10, 2006 7:07 pm

Hi Paul,

I haven't forgotten about this... I'm working on a write up of what I think you need to do. It will take a while.

It appears that ver 4.11a installs an entry for Qctray in C:\Programs Files\Thinkpad\ConnectUtilities. If you go into this folder and double click on either Qctray.exe or Qcwizard.exe, which are applications (64KB each), a dialog box will open displaying the text you posted. Basically, the same messages you are seeing at start up.

In fact, if you go to Start/run and type in "qctray.exe" (no quotes), you will see the same dialog box pop up. This means there must be a call for this to run at startup somewhere in the registry. We just need to find out where that is. It might be the muicache entry, or even a Prefetch call.

I'll get back to you as soon as I can. Hopefully, you will have found the answer before that!

makai · #22 Post by **makai** » Fri Mar 10, 2006 7:43 pm

Hi Paul,

I just realized what that dialog box is displaying. They're arguments and the text are switches you can apply when running the QCTRAY application.

Why is launching??? Hmmmm... very strange.

Is your Prefetch folder enabled?

Can you try something... go to C:\Windows\Prefetch and delete all the contents of the Prefetch folder... DO NOT delete the Prefetch folder itself.
Restart your computer.

EDITED Before you restart your computer, can you search the registry for Qctray again and check to see if any of the entries you found earlier have the switch /? attached to the end of the string.

Just right click on the icon and choose Modify from the menu. Look closely at the Value data and if any of them have /?... highlight that and delete it.

The value data may look like this...
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE /?

The values should look like this...
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE

Paul Unger · #23 Post by **Paul Unger** » Fri Mar 10, 2006 10:22 pm

Thanks for taking this up, makai.

I do not have prefetch enabled; there is no 'prefetch' folder in C:\Windows.

Following are the registry lines that have QcTray in them:

HKEY_CLASSES_ROOT\locfile\Shell\Open\Command has the line -> C:\Program Files\ThinkPad\ConnectUtilities\QcTray.exe /GUIImp %1

HKEY_CURRENT_USER\Software\IBM\QCWizard has -> QCTray menu size

HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache has -> C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe (ThinkVantage Access Connections command line application)

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\locfile\Shell\Open\Command has -> C:\Program Files\ThinkPad\ConnectUtilities\QcTray.exe /GUIImp %1

HKEY_USERS\S-1-5-21-436374069-789336058-1343024091-1003\Software\IBM\QCWizard has -> QCTray menu size [again]

and finally,

HKEY_USERS\S-1-5-21-436374069-789336058-1343024091-1003\Software\Microsoft\Windows\ShellNoRoam\MUICache has -> C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe (ThinkVantage Access Connections command line application) [again]

Is it the "%1" that's giving me grief (as opposed to "/?")?

Paul

makai · #24 Post by **makai** » Sat Mar 11, 2006 2:55 am

Hi Paul,

As I understand it, the %1 entry is so windows will search for the target file even if it's in a folder within a folder... no matter how many layers of folders there are. You will see the %1 entry throughout many registry stings/values.

Comparing your registry entries to mine, you have two that I don't have. They are...

HKEY_CURRENT_USER\Software\IBM\QCWizard has -> QCTray menu size
HKEY_USERS\S-1-5-21-436374069-789336058-1343024091-1003\Software\IBM\QCWizard has -> QCTray menu size

These entries seem to be just a reference to the menu size that you can choose when you click on the AC icon in the taskbar. I've tried changing the menu size to see if it would create these entries, but that didn't do it. I doubt that's the problem though.

Since QCwizard can also launch this popup window, can you search your registry for QCWizard and see if any of the strings have a /? entry.

There has to be something calling up the window, we just have to find it.

Sorry this is taking so long. Something like this should be simple enough to remedy just like in TonyH's case.

By the way, are you familiar with the program HijackThis?

Paul Unger · #25 Post by **Paul Unger** » Sat Mar 11, 2006 11:16 am

Hi Makai,

None of the QCWizard entries has the "/?" entry . . . In fact NOTHING in the registry has the "/?" entry (I searched for it!) There is something suspicious looking in HKEY_CURRENT_USER\Software\IBM\QCWizard -- along with the "QCTray Menu size" entry there's an entry called "DontAskB4Load" with a value of [0x00000001 (1)]. If "0" is off/no and "1" is on/yes (I'm guessing here!), does this mean that it will ask before load, or not?! I.e., "Yes, don't ask before load" or "Yes, ask before load"?

Other than that there are two services running (found in the "Services" tab in 'msconfig') that point to AC: "Access Connections Main Service" and "QCONSVC".

Back to you,

Paul

makai · #26 Post by **makai** » Sat Mar 11, 2006 5:06 pm

Hey Paul,
WARNING, LONG POST...

Well, guess what, my machine crashed while doing all this installing and uninstalling of ver 3.30 and 4.11a Connections software. No problems as this was a new load with nothing on the machine. I ended up having to rescover my Thinkpad... that's why I haven't gotten back to this thread for a while.

This might have been a good thing, as now, with the new install, I have the keys I didn't have earlier when I set the menu size. (Note that the recovery installed ver 3.30 of Access Connections).

HKEY_CURRENT_USER\Software\IBM\QCWizard has -> QCTray menu size
HKEY_USERS\S-1-5-21-436374069-789336058-1343024091-1003\Software\IBM\QCWizard has -> QCTray menu size

What I don't see is the string "DontAskB4Load". According to how the registry (and Micorsoft) works, a value of "1" would mean a positive for this string... meaning if you set it to "0", you will be asked for whatever this string is referring to. Try setting it to "0" and see what it does. It shouldn't hurt anything since it's just an "ask" verses "dont ask" situation.

Anyways... I went ahead and used the IBM uninstaller and uninstalled ver 3.30, checked the registry, and the first key (HKEY_CURRENT_USER\Software\IBM\QCWizard has -> QCTray menu size) is no longer there. I still have the muicache key though.

I then installed ver 4.11a and went back into the registry... and guess what, there are NO entries for Qctray, and only ONE entry for QCwizard! ????

The single entry for QCwizard is at...
[HKEY_LOCAL_MACHINE\SOFTWARE\IBM\AccessIBM\TEXT\LAUNCHER]

I then tried to set up my wireless connection, but my wireless card was not detected (using FN+F5). Access connections wouldn't turn it on either and in fact, didn't even see it.

I then reinstalled my Wireless card driver, but that didn't help, I still couldn't turn it on. I then uninstalled both the Wireless card driver, and AC ver 4.11a and restarted the computer. Windows then prompted me that it found new hardware (Ethernet adapter). I just cancelled out the install so I could check the registry entries first.

The registry found only ONE entry for Qctray, located here...
HKEY_CLASSES_ROOT\locfile\Shell\Open\Command has the line -> C:\Program Files\ThinkPad\ConnectUtilities\QcTray.exe /GUIImp %1 (very strange as this entry was not present until I tried to set up my wireless connection). I deleted this entry to clean out the registry.

I then did a registry search for QCwizard... there was only ONE entry located at [HKEY_LOCAL_MACHINE\SOFTWARE\IBM\AccessIBM\TEXT\LAUNCHER]. I deleted that entry too.

I then did a searh of my root drive for both QCtray, QCwizard, and Access Connections and deleted all files and folders I found. I then went to C:\Program Files\Thinkpad... and deleted the ConnectUtilities folder (install folder for AC)

I then used the Thinkpad Software installer to install both the wireless card driver, and AC ver 3.30 and restarted my machine.

On restart, my wireless card is working fine. I can control it again using FN+F5, and AC is also working fine.

The registry holds keys for QCtray...
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_USERS\S-1-5-21-2249496784-3956899358-3159362501-1005\Software\Microsoft\Windows\ShellNoRoam\MUICache

The registy holds keys for Qcwizard here...
HKEY_CLASSES_ROOT\locfile\DefaultIcon
HKEY_CLASSES_ROOT\locfile\Shell\Open\Command
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\locfile\DefaultIcon
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\locfile\Shell\Open\Command
HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache
HKEY_USERS\S-1-5-21-2249496784-3956899358-3159362501-1005\Software\Microsoft\Windows\ShellNoRoam\MUICache
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\qcwizard.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22B71A00-4DED-11D4-A5E5-0004AC564F43

I'm beginning to think that AC 411a is either buggy, or just doesn't like my IBM a/b/g card. AC 411a will just not run on my T41.

What I think you might need to do is to uninstall your wireless card driver and AC 411a. Next go into the registry and delete any reference to QCtray, and QCwizard. Please DO NOT delete the folders that contain the strings... just delete the strings. As for the locfile folders... you can delete the entire folder. If you are nervous about deleting the registry entries, please back up before deleting.

After you're done with the registry, search your root drive for any instance of QCtray, QCwizard, and Access Connections. Basically the same as I did. Delete any files and folders found in your search. Again... you may have to make sure to unhide system files prior to searching.

If your machine is anything like mine, perhaps AC 411a just doesn't like it. Did you have any problems running ver 3.30 that prompted you to upgrade to 411a? I tend never to upgrade my computers unless it's absolutely necessary so if you can run with ver 3.30, perhaps that would be better.

Anyways, sorry for the long post. Writing text takes so much more that verbal communication. By the way, don't worry about me having to recover my Thinkpad. It's a new hard drive with a new load, so no biggie! Anyways, it's a good test for the new drive!

makai

Paul Unger · #27 Post by **Paul Unger** » Mon Mar 13, 2006 12:45 pm

Thanks Makai. I didn't mind the "LONG POST" at all!

Two things:

1. I'm keen to follow your instructions, but I have one niggling question: how do you 'cancel' a Windows "Found new hardware" install operation? Do I have to turn off the PnP service? Or is it as simple as clicking the 'x' in the "Found new hardware" balloon?

2. I've got a new 80gb HD that I'm going to install. I'm thinking that I'll just put the latest drivers on it and try to avoid installing over old "versions". What do you think?

Thanks for the instructions. I'll give them a try with my current HD sometime soon.

Paul

makai · #28 Post by **makai** » Mon Mar 13, 2006 1:54 pm

Hi Paul,

1) There is no way to "cancel" the New hardware found message. I don't even think killing the plug and play service will do it... although I'm not sure. It's not recommended to kill this service anyways, from what I've read.

When the new hardware found message comes up, just "X" it out and don't let windows search/install any drivers.

2) Honestly, I never use updated drivers unless the hardware absolutely requires it. I haven't updated any of my drivers on either of my TPs. To me, updating something that's already working makes no sense so both my TPs are running off the build drivers on the install CDs. LOL! I'm such an anti-update kind of guy that both my desktops are still running XP SP1a!

I hope you get your old hard drive problem fixed. If you don't, you can always just buy this >>> http://www.newegg.com/Product/Product.a ... 6817145329

I bought two of them and they work great! And although it comes with a double-pigtailed USB cable for extra power, I've never needed to use the second USB plug... it just always runs on one plug on both my desktops and my TPs. It even runs off my single plugged Canon camera cable! This thing is great for such a cheap solution. EDITED Just wanted to mention that I just tried it with my new 7200rpm Hitachi 80 gig drive... the drive requires 1 amp to spin up... so I had to use the pigtail. My orig drive, a 5400rpm Fujitsu 40gig, only requires .6 amps and that's why it powers up without the pigtail. Oh well!

It's still a great buy!

Esben · #29 Post by **Esben** » Thu Apr 06, 2006 3:24 pm

Has anyone found a solution for this problem? I get the dialog boxes twice at bootup, and once at shutdown. They're driving me nuts

Paul Unger · #30 Post by **Paul Unger** » Thu Apr 06, 2006 4:00 pm

My "solution" was to uninstall AC entirely . . . I'm now using the Windows utility

I know it was a minor detail (compared to those who couldn't get AC 4.11a to work at all with their Intel drivers, etc.), but it was enough for me to get rid of the thing. Until IBM/Lenovo fixes it, I think we're stuck with the quirks

This is annoying!

This is annoying!

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