7K100: Bad firmware flash

Message

Cloud! · #1 Post by **Cloud!** » Thu Mar 30, 2006 5:26 pm

I just bought a Hitachi 60GB 7K100 drive, to upgrade my TP, and I got the infamous 2010 error. I read these two topics (which is the same procedure)

http://forum.thinkpads.com/viewtopic.php?t=20858
http://forum.thinkpads.com/viewtopic.php?t=20944

I then went on to flash my drive, but unfortunately I didn't read it carefully enough, especially this part "Part A: Guide for updating retail harddisks except Hitachi 5K100/7K100 series".

I flashed my drive using Part A, which means I used the firmware from the cd-image, an not the "modded" floppy-image. And of course it didn't work out. In fact my drive is now totaly dead. It doesn't get recognized in bios or in an usb-box. In fact it doesn't even spin up in the external box (attached to another pc). I've tried to use the floppy-image, but to no avail, since the drive isn't found.

Now I know it's my own fault for being stupid (reminds myself to read instructions thoroughly, before attempting that again), but is there any chance I can get it to work again?

DIGITALgimpus · #2 Post by **DIGITALgimpus** » Thu Mar 30, 2006 6:01 pm

I'd expect only the manufacturer can at that point. Bios, Firmware updates can be ugly if they go wrong.

That kinda sucks.

I've heard of other devices being reflashed in that state... but never a hard drive.

christopher_wolf · #3 Post by **christopher_wolf** » Thu Mar 30, 2006 6:09 pm

You could go ahead and try to re-flash it with the manufacturer's firmware if you can get ahold of it.

HIW

Cloud! · #4 Post by **Cloud!** » Fri Mar 31, 2006 12:48 am

Thanks for your reply. I think your right Digital. It's probably only the manufacturer that can help me at this point.

Christopher -> I don't think that would work, since the flashing progam cant find the drive, but I can try again today.

I can try to send it back, and say it didn't work when I got it. It's not very nice of me, but I think it's my only option. I just wanted to post here to see, if anyone had a magical way of saving my drive.

JHEM · #5 Post by **JHEM** » Fri Mar 31, 2006 12:58 am

Cloud! wrote:I can try to send it back, and say it didn't work when I got it. It's not very nice of me, but I think it's my only option.

No cousin, your only option is to admit you screwed the pooch and eat the loss!

Regards,

James

smugiri · #6 Post by **smugiri** » Fri Mar 31, 2006 9:20 am

JHEM wrote:. . . screwed the pooch . . .

Had to look this one up: here it is. Interesting pop culture reference.

JHEM · #7 Post by **JHEM** » Fri Mar 31, 2006 10:33 am

smugiri wrote:
JHEM wrote:. . . screwed the pooch . . .
Had to look this one up: here it is. Interesting pop culture reference.

Hardly relevant as there actually was life before television. My use of the phrase predates "Family Guy" episodes by several decades. The history of the term itself, in general, predates television and is a Bowdlerized version of the original phrase!

From "Word Origins": Screw the Pooch

"The phrase screw the pooch, meaning to mess up, commit a grievous error, was made famous in Tom Wolfe's book The Right Stuff. The phrase is a euphemism from US military slang. The original expression was f**k the dog and meant to waste time, to loaf on the job."

Screw the pooch is a handy phrase to describe someone who has FUBAR'ed!

Regards,

James

smugiri · #8 Post by **smugiri** » Fri Mar 31, 2006 12:53 pm

JHEM wrote:
smugiri wrote: Had to look this one up: here it is. Interesting pop culture reference.
Hardly relevant as there actually was life before television. My use of the phrase predates "Family Guy" episodes by several decades. The history of the term itself, in general, predates television and is a Bowdlerized version of the original phrase!

From "Word Origins": Screw the Pooch

"The phrase screw the pooch, meaning to mess up, commit a grievous error, was made famous in Tom Wolfe's book The Right Stuff. The phrase is a euphemism from US military slang. The original expression was f**k the dog and meant to waste time, to loaf on the job."

Screw the pooch is a handy phrase to describe someone who has FUBAR'ed!

Regards,

James

My education never ends James.

Thank you.

JHEM · #9 Post by **JHEM** » Fri Mar 31, 2006 1:15 pm

smugiri wrote:My education never ends James.

Thank you.

Anything for our friends up in the 51st State!

But I thought for sure you'd ask the meaning of FUBAR....

Regards,

James

smugiri · #10 Post by **smugiri** » Fri Mar 31, 2006 1:52 pm

JHEM wrote:
smugiri wrote:My education never ends James.

Thank you.
Anything for our friends up in the 51st State!

But I thought for sure you'd ask the meaning of FUBAR....

Regards,

James

FUBAR I know.

thanks again.

Aroc · #11 Post by **Aroc** » Fri Mar 31, 2006 2:35 pm

I say RMA the drive and get a replacement. Either that or return it to the store (if within 15 or 30 day window) and get a replacement. that's what the policy is for. I see if done with bad motherboard flashes all of the time.

I don't know if they [manufacturer] can fix them or if these replacements are just built into the price and thus passed on to everyone. Either way do what you need to do.

Though I suspect they can reflash them. Heck, people RMA stuff because they can't set the jumpers right.

JHEM · #12 Post by **JHEM** » Fri Mar 31, 2006 3:11 pm

Aroc wrote:I say RMA the drive and get a replacement. Either that or return it to the store (if within 15 or 30 day window) and get a replacement. that's what the policy is for. I see if done with bad motherboard flashes all of the time.

No, the "policy" is for DOA devices, not for cases of homicide!

There are so many ne'er-do-wells out there who think as you that most of the major retailers have cracked down on RMAs, much to the chagrin of honest folks.

Regards,

James

DIGITALgimpus · #13 Post by **DIGITALgimpus** » Fri Mar 31, 2006 3:39 pm

Indeed... they often don't honor legitimate claims because of stuff like that.

Aroc · #14 Post by **Aroc** » Fri Mar 31, 2006 10:59 pm

JHEM wrote:No, the "policy" is for DOA devices, not for cases of homicide!

I have yet to see the manufacturers discriminate between the two. Or at least I haven't seen too many denied claims. This is for both consumer and enterprise gear.

JHEM · #15 Post by **JHEM** » Fri Mar 31, 2006 11:22 pm

Aroc wrote:
JHEM wrote:No, the "policy" is for DOA devices, not for cases of homicide!
I have yet to see the manufacturers discriminate between the two.

Well, I wasn't really referring to the manufacturers, I was referring to the retailers.

The manufacturers can afford to eat the drives and write them off to maintaining good PR. The retailers often wind uo having to eat the drives personally.

When zipzoomfly.com was still googlegear.com they had one of the best "no questions asked" return policies on the street. Gamers and overclockers took advantage of this to such an extent that it bit googlegear in the [censored].

Now, this is what they've come to: http://www.zipzoomfly.com/jsp/PolicyConfirm.jsp

Regards,

James

Cloud! · #16 Post by **Cloud!** » Sun Apr 02, 2006 5:13 am

Well if I was going to return the drive, it would go directly to Hitachi. The retailer wants you to RMA it to them. But thanks for all the answers, even though I didn't get my drive to work.

7K100: Bad firmware flash

7K100: Bad firmware flash

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