Hibernation / Stand By Do Not Work

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Stefan Bruckel · #1 Post by **Stefan Bruckel** » Wed Apr 05, 2006 3:15 pm

I get error messages regarding all sorts of active drivers (bluetooth, wireless network, etc.) that prevent machine from going into hibernation or standby.

Lenovo suggests my windows install is corrupt and I need to reinstall from scratch.

I don't think so... after a week of getting sofware loaded and settings adjusted the way I like them.

Any thoughts? Thank you for your comment.

christopher_wolf · #2 Post by **christopher_wolf** » Wed Apr 05, 2006 3:26 pm

Depends on what you loaded up; I have seen some systems that refuse to go into suspend for such trivial reasons. Of all of those, bluetooth seems to take the least time to release/re-initialize in a suspend/resume in cycle. The Wireless, however, takes longer.

Does it refuse to go into standby completely or is it just a really long delay?

Stefan Bruckel · #3 Post by **Stefan Bruckel** » Wed Apr 05, 2006 3:39 pm

Thank you for your feedback and the idea to wait a long time. Just tried it, and waited a very long time... 2 minutes... nothing. Any longer than that would be meaningless even if it worked, since I could shut down in that time frame.

I instantly get a pop up with whatever driver is preventing it from going into hibernation mode and it does not seem to try to resolve if I leave the machine alone.

I did not test this when I first got the machine... but I recall on other laptops with other brands I had similar issues but never bothered to check into it. Now that I have a laptop that I may actually keep for a number of years I thought I'd research.

christopher_wolf · #4 Post by **christopher_wolf** » Wed Apr 05, 2006 4:08 pm

Then you can try several things; try either turning off wireless or disconnecting from the network and then suspending, do the same with bluetooth. That should resolve, or at least help out, the long suspend times.

Out of curiosity, what software did you install and configure?

HTH

Scratch · #5 Post by **Scratch** » Wed Apr 05, 2006 4:25 pm

I have mine set to go into standby after 30 mins of inactivity. Never does...today I let it sit for 2 hours...no go.

Thought it might be related to the trackpoint/trackpad drifting issue, but set the pointer on a reference and let it sit again for over an hour. Result? No pointer movement (still on ref point) and no standby. This is in a wired LAN state so I made sure to disable the wake from sleep state setting. Still no rest for ThinkPad.

Disabled Hot Key Support for the ATI card, killed the radio switch on the fron panel, disabled Sophos, Diskeeper, FlexLM, Sentinel & Defender. She's still awake.

I don't use hibernation because it doesn't work well with the CAD apps running on the machine.

Any ideas on where to look next?

christopher_wolf · #6 Post by **christopher_wolf** » Wed Apr 05, 2006 4:35 pm

Just curious; try a boot into Safe Mode and then try to do a suspend/reumse cycle or hibernate/resume cycle. Disable the same stuff as you did in normal mode, then try again. At that point, it should go into suspend or hibernate just fine.

Scratch · #7 Post by **Scratch** » Wed Apr 05, 2006 5:07 pm

My system will enter sleep/suspend mode when on AC/Wired LAN by any keystroke/mechanical method. Close lid/Fn F4/Start>ShutDown/StandBy.

It won't go off on its own via Power Mgmt settings.

If I am on Battery/Wireless LAN. Power Mgmt won't suspend it nor will any keystroke, lid closure, etc.

Tonight I try AC/Wired LAN connection/Radio Switch Off to try to eliminate the wireless as the culprit.

This is quite annoying on a machine of this level and what should be pretty base functionality.

Hamid · #8 Post by **Hamid** » Wed Apr 05, 2006 5:16 pm

Wee this sort of BUGS are reminding of a .... Microsoft's early OS days. Doesn't IBM/Lenovo have QC and beta testers?

Stefan Bruckel · #9 Post by **Stefan Bruckel** » Wed Apr 05, 2006 6:49 pm

[quote="christopher_wolf"]
Out of curiosity, what software did you install and configure?

Thank you again for your comment here and elsewhere in this message string... the answer is a lot of programs. All of the MS Office programs, a number of photo and video editing programs, and many industry specific programs (insurance) to prepare proposals and quotations. Too numerous to list... or make sense of.

None of them have come up as any of the excuses by the computer to not be able to hibernate. The excuses are always at least one or more of the "always on" devices, like the bluetooth thing, the network, etc.

christopher_wolf · #10 Post by **christopher_wolf** » Wed Apr 05, 2006 8:24 pm

Stefan Bruckel wrote:
christopher_wolf wrote: Out of curiosity, what software did you install and configure?

Thank you again for your comment here and elsewhere in this message string... the answer is a lot of programs. All of the MS Office programs, a number of photo and video editing programs, and many industry specific programs (insurance) to prepare proposals and quotations. Too numerous to list... or make sense of.

None of them have come up as any of the excuses by the computer to not be able to hibernate. The excuses are always at least one or more of the "always on" devices, like the bluetooth thing, the network, etc.

That is even more interesting...

Puttagee · #11 Post by **Puttagee** » Wed Apr 05, 2006 10:09 pm

I had a similar problem when trying to hibernate my T41, I eventually figured out the problem was related to a Symantec VPN client. As a work around I disabled my network connection then I was able to hibernate.

Scratch · #12 Post by **Scratch** » Wed Apr 05, 2006 11:33 pm

So prior to leaving the office today I decided to download all of the system updates via Software Installer instead of System Updater.

It showed that I needed to update my ATI software again and wanted to update the software for the Intel Wireless card as well even though I had gone through that update last evening when attempting to troubleshoot this problem with my Standby-proof T60p.

I ran all of the installs, restarted as requested and closed the lid to head home as usual. It behaved well, as it always has, in suspending in AC/wired LAN situations.

I arrived at home, opened the lid, and used Acess Connections to switch to my home profile. Connected no problem and the system has been behaving properly all night. Suspending when its supposed to (though still not on the PM settings timeout) and resuming flawlessly.

I've run every application on the machine and many simultaneously to try to recreate the failure to no avail. Even popped the VPN clients and synched up with the office.

So far so good. Looks like something was just somewhat out of whack with the WiFi install.

I think that going forward I'll let System Updater advise me of the available updates, but I'll use Software Installer to actually download & install them as I did with my T43p with none of these issues.

Now for the PM suspend problem.

Stefan Bruckel · #13 Post by **Stefan Bruckel** » Thu Apr 06, 2006 6:43 am

I had previously run and installed updates using both the Software Installer and System Updater... no change in hibernation status (or lack there of).

Scratch · #14 Post by **Scratch** » Thu Apr 06, 2006 7:48 am

Well it appears that the removal and reinstallation of the WiFi driver and support in conjunction with the update install of the latest ATI package has been successful in effecting enough change in the system's state to now allow standby on Power Mgmt timers to work properly, though I'm still wishing that I had more concrete evidence of the cause of the problems. I won't be testing Hibernation because I don't use it.

I was also able to eliminate the issue that I was having with the NIC losing its connection to my license mgmt applications (for CAD & FEA) by disabling the "Allow deep sleep state" setpoint in the driver config utility. This would happen every time the system put the card to sleep to save power. Just disabling that function on the power tab for the card wasn't enough.

So all things considered I am once again a happy T'Pad owner.

Scratch · #15 Post by **Scratch** » Thu Apr 06, 2006 10:16 am

Well folks, Scratch that happy T'Pad owner thing.

Two successful time out tests and now the machine won't suspend nor will the screen come back after it is turned off by Power Manager.

This is bordering on ridiculous for a product of this caliber to be shipped with very basic laptop functionality malfunctioning. Too much focus on glitz and not enough on substance.

This one's going back to support so they can see it first hand as once again they claim that no one has reported these issues.

Stefan Bruckel · #16 Post by **Stefan Bruckel** » Thu Apr 06, 2006 2:33 pm

My hibernation experiments (i.e. could not get it to work at all) led me to start Windows in minimal mode... BIG mistake. T60p does somehow require a full Windows load... the Security Chip did not allow full boot. I was also not able to disable or inactivate it in BIOS (I was able to set to disable or inactivate... tried both... but neither setting actually disabled it...). Windows would not boot. After 2 hours on the phone with 2 Lenovo engineers, the only way out was a system reinstall.

Great way to spend the day today, and many days thereafter to get all the programs loaded, settings adjusted to my preferances, etc....

BUT I do like the build and love the keyboard, both important, so after reinstall I will give it one more shot. Sure enough, hibernation DID work after reinstall.

irfan · #17 Post by **irfan** » Wed Jun 21, 2006 11:39 am

I am 100% sure that the standby issues are because of CSS7

bri · #18 Post by **bri** » Wed Jun 21, 2006 8:27 pm

FWIW I noticed mine wouldn't go into standby and just so happened one of the first things I tried was close Opera which had a couple web pages open. Turned out to do the trick, don't know why, maybe some page or an ad on a page had an auto refresh routine.

Cassirer · #19 Post by **Cassirer** » Thu Jun 22, 2006 8:57 am

the hibernation problem is due to three factors it seems:
1) RAM greater than 1 G ...
2) if you put the machine in a "stress" i.e. lots of RAM usage
3) switch anything on first hibernation i.e. undock, dock, wireless to no wireless etc... XP does not like this
4) you have XP ...

I have successfully provoked it to not work ... cure ... immediate: shoutdown, restart, stutdown again ... start up ... control panal, power settings ... reset ... check Thinkpad power settings ...

long term: there are fixes from MS ... though I am not sure to what degree they work and they do not always load ... I finally got this one to load WindowsXP-KB909095-x86-ENU ... and have not yet been able to proke the problem ... but that does not mean it is solved ...

in short : XP is ... I know there are rules to what I can and cannot say ....

Steve

Cassirer · #20 Post by **Cassirer** » Thu Jul 06, 2006 3:26 am

... some reading and research and this is what I think to be the problem:

* the problem sems to be this: when XP creates the hibernation file, if this file is fragmented XP cannot work with it ... besides the hotfix from MS ... the following worked from me ...
a) go to C: ... folder properties, and make visible hidden files and program files
b) turn the hibernation off and delete the hibernation file in the c: directory
c) reboot
d) defrag the drive
e) turn the hibernation on ... and set power settings

I have not had a problem with the hibernation since ...
(it would be nice of the more knowledgeable members could confirm that this is a) the problem and b) a good solution that would work for everyone)

Steve

Hibernation / Stand By Do Not Work

Hibernation / Stand By Do Not Work

same deal for me

I should have been more clear on my dilemma

F W I W

the problem is XPs

follow up on Hibernation problem

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