Battery Return

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jsmit86 · #1 Post by **jsmit86** » Thu Jul 29, 2004 9:27 pm

I contacted IBM recently for a replacement battery and keyboard.

They sent the keyboard OK, but I received a ultrabay slim battery instead of the 6 cell Sony.

I called them, and they told me to return the slim battery with the call taq provided. Ok so far..... but today my new 6 cell arrived, and there is no return paperwork provided!

Do you think they want the old one back?

ldbobby · #2 Post by **ldbobby** » Thu Jul 29, 2004 9:42 pm

hahaha! Oh yes they do... trust me on this one =D. Let's just say I know from experience

eriqesque · #3 Post by **eriqesque** » Thu Jul 29, 2004 9:56 pm

Sometimes they will send the return slip and documentation within a few days.

ldbobby · #4 Post by **ldbobby** » Thu Jul 29, 2004 10:04 pm

As in my case

jsmit86 · #5 Post by **jsmit86** » Fri Jul 30, 2004 7:25 am

eriqesque wrote:Sometimes they will send the return slip and documentation within a few days.

So ... I probably should just wait until I get the return slip, and then send the original battery back.

admsteiner · #6 Post by **admsteiner** » Fri Jul 30, 2004 2:51 pm

I would call them and tell them. Let them send it to you. Worst comes to worst they'll tell you it's on the way (the return slip), and you've wasted 5 minutes. If it isn't, and you wait, you'll be in a lot of trouble (those things are exepensive)

--Adam

Battery Return

Battery Return

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