No Lenovo Forums?

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BudC · #1 Post by **BudC** » Fri Apr 28, 2006 10:29 am

It appears that Lenovo doesn't support user forums the way Dell, Apple and others do. Is this true?

I'm looking for a place to get recommendations for setting up security options on my new T-60.

Website · #2 Post by **tfflivemb2** » Fri Apr 28, 2006 11:02 am

IBM didn't support the forums either, atleast not for very long. IBM had a support forum that was outdone by Bill's forum here. IBM just couldn't compete with this one, if you ask me.

Dell has a support forum, but they are no where near as useful as this one is. I tried looking up LCD compatability information on an Inspiron 4150, and saw that the typical response was "you'd have to send it in for repair" (smashed LCD).

JHEM · #3 Post by **JHEM** » Fri Apr 28, 2006 11:02 am

BudC wrote:It appears that Lenovo doesn't support user forums the way Dell, Apple and others do. Is this true?

Correct. The old IBM Forums were killed off years ago and not replaced by Lenovo. We've always taken a bit of pride in having driven the stake into the heart of the IBM Forums by being a more helpful place to come for assistance.

BudC wrote:I'm looking for a place to get recommendations for setting up security options on my new T-60.

Why not ask here in the T60 Forum?

Regards,

James

BudC · #4 Post by **BudC** » Fri Apr 28, 2006 11:08 am

Thanks James, I didn't know which of the forums to ask those questions. I'll get my act together and post my quesions.

BTW, I bought my wife a new iMac and I'm really impressed with not only the Apple forums but the Info available on their website.

Bud

#5 Post by **JaneL** » Fri Apr 28, 2006 11:29 am

JHEM wrote:We've always taken a bit of pride in having driven the stake into the heart of the IBM Forums by being a more helpful place to come for assistance.

Well, considering that most of the answers from IBM's staff on their forum were "Call the help desk", we would have been hard-pressed to be less helpful!

revolutionary_one · #6 Post by **revolutionary_one** » Fri Apr 28, 2006 11:51 am

Plus here you get help like:

-How to gut your Laptop

-Hacking Windows OS

-Pretty Decent Linux Support

-Seasoned Thinkpad owners/collectors.

You wont find that on any laptop manufacturer's forums.

Website · #7 Post by **tfflivemb2** » Fri Apr 28, 2006 12:03 pm

revolutionary_one wrote:Plus here you get help like:

-How to gut your Laptop

-Hacking Windows OS

-Pretty Decent Linux Support

-Seasoned Thinkpad owners/collectors.

You wont find that on any laptop manufacturer's forums.

Not quite hacking, more like customizing. (For any sniffers out there)

#8 Post by **KristianJ** » Fri Apr 28, 2006 8:04 pm

tfflivemb2 wrote: Dell has a support forum, but they are no where near as useful as this one is. I tried looking up LCD compatability information on an Inspiron 4150, and saw that the typical response was "you'd have to send it in for repair" (smashed LCD).

That was my experience over there too when I bought my old Dell - this forum is so much more user-friendly and the layout is impeccable!

#9 Post by **Kyocera** » Fri Apr 28, 2006 8:14 pm

KristianJ:
That was my experience over there too when I bought my old Dell - this forum is so much more user-friendly and the layout is impeccable!

You are correct sir!

pianowizard · #10 Post by **pianowizard** » Sat Apr 29, 2006 12:05 am

I actually find the Dell forums quite helpful. However, people here are even more helpful and certainly friendlier!

Website · #11 Post by **tfflivemb2** » Sat Apr 29, 2006 7:45 am

pianowizard wrote:I actually find the Dell forums quite helpful. However, people here are even more helpful and certainly friendlier!

Yes, the Dell forums are helpful. But if you want to perform anything near service level, you get the typical "Send it in for service" type of response. I can't blame them since the Admins are employed by Dell and they do not want the added liability of being responsible for damage as a result of faulty or misleading advice.

DIGITALgimpus · #12 Post by **DIGITALgimpus** » Sat Apr 29, 2006 12:10 pm

nonny wrote:
JHEM wrote:We've always taken a bit of pride in having driven the stake into the heart of the IBM Forums by being a more helpful place to come for assistance.
Well, considering that most of the answers from IBM's staff on their forum were "Call the help desk", we would have been hard-pressed to be less helpful!

So that wasn't a unique experience I had when I tried it.

All they did was tell you to call.

#13 Post by **JaneL** » Sat Apr 29, 2006 12:21 pm

DIGITALgimpus wrote:So that wasn't a unique experience I had when I tried it.

All they did was tell you to call.

Periodically, I would point people over here (well, to the old forum). to comp.sys.laptops or ibm.ibmpc.thinkpad when I saw things that I knew had been discussed elsewhere and weren't getting answered there. I got my hands smacked for it a few times.

JHEM · #14 Post by **JHEM** » Sat Apr 29, 2006 2:03 pm

nonny wrote:Periodically, I would point people over here (well, to the old forum). to comp.sys.laptops or ibm.ibmpc.thinkpad when I saw things that I knew had been discussed elsewhere and weren't getting answered there. I got my hands smacked for it a few times.

Same here!

Going outside of IBM "approved channels" was streng Verboten!

And God forbid if you had the temerity to disagree with one of the moderators, especially WRT something that wasn't "officially" supported like CPU upgrades or using large HDs.

Regards,

James

440roadrunner · #15 Post by **440roadrunner** » Sun Apr 30, 2006 6:30 am

And God forbid if you had the temerity to disagree with one of the moderators

I can tell you somewhere else that I've had that experience. Possibly I was on another planet at the time.

#16 Post by **JaneL** » Sun Apr 30, 2006 9:25 am

440roadrunner wrote:I can tell you somewhere else that I've had that experience. Possibly I was on another planet at the time.

Must have been - after all we never disagree with anyone!

Website · #17 Post by **tfflivemb2** » Sun Apr 30, 2006 9:28 am

nonny wrote:
440roadrunner wrote:I can tell you somewhere else that I've had that experience. Possibly I was on another planet at the time.
Must have been - after all we never disagree with anyone!

LOL

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