No Warranty info?

T60/T61 series specific matters only
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Wheeep
Posts: 15
Joined: Sun May 14, 2006 1:03 pm

No Warranty info?

#1 Post by Wheeep » Tue May 16, 2006 3:56 am

On Lenovo Site for Looking Up Warrnaty I only get:

Our apologies
Information for Warranty was not found. Please click back and try again or you may navigate clicking on 'Warranty'.

Whats the Problem herE?

Daniel
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Jeremy Tan
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#2 Post by Jeremy Tan » Tue May 16, 2006 11:04 am

Greetings,

Did you use automatic machine check or manual check. Sometimes you make mistake during manual check because serial number typed in is wrong.

Jeremy
T30, R52, T43, T60
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Leaving this forum on 22 May 2006 and be back on 22 May 2007
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NJ_IT
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#3 Post by NJ_IT » Tue May 16, 2006 12:47 pm

>Wheeep
On Lenovo Site for Looking Up Warrnaty I only get:

Our apologies
Information for Warranty was not found. Please click back and try again or you may navigate clicking on 'Warranty'.

Whats the Problem herE?

Daniel

Me neither!
I checked it by manual many times,but no result.
Also tried parts look up table ,but no result.
What happened?
X60Tablet (6366AJU:Replaced 12"SXGA+)1.83GHz,4.0GB,Fujitsu MHZ2320BH G2(320GB/5400RPM),Atheros Wifi,3yrs.
T60P(200784U)2.16GHz,2G,100G7200RPM
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Wheeep
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Joined: Sun May 14, 2006 1:03 pm

#4 Post by Wheeep » Tue May 16, 2006 3:23 pm

Got the answer from lenovo: It is because our devices are too new. Just send them the Invoice and they will enter the things. Otherwise its done when you need service first time...

Its because no data are entered since i did not buy in an IBM online store, just a local dealer...
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archer6
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#5 Post by archer6 » Thu May 18, 2006 1:34 am

NJ_IT wrote:
>Wheeep
On Lenovo Site for Looking Up Warrnaty I only get:

Our apologies
Information for Warranty was not found. Please click back and try again or you may navigate clicking on 'Warranty'.

Whats the Problem herE?

Daniel

Me neither!
I checked it by manual many times,but no result.
Also tried parts look up table ,but no result.
What happened?


I experienced that same problem using Firefox.

When I used Internet Explorer the info came up immediately using "detect my machine" and this was months ago, as I received one of the first T60's shipped.

In addition it worked flawlessly on the Z60 & X60 models as well. The key is to use Internet Explorer as your browser for this check.
Favorites From My ThinkPad Collection

Workstations... T40p ~ T41p ~ T42p ~ T43p ~ T60p ~ T61p ~ W500 ~ W510
T Series..... T22 ~ 30 ~ 40 ~ 41 ~ 42 ~ 43 ~ 60 ~ 400 ~ 500 ~ 510
X Series..... X20 ~ 30 ~ 40 ~ 60 ~ 60s ~ 200 ~ 200s ~ 301
Netbooks... S-10 ~ S-12
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Wheeep
Posts: 15
Joined: Sun May 14, 2006 1:03 pm

#6 Post by Wheeep » Thu May 18, 2006 4:38 am

It's with all Brwosers...

Even with manual input...
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newbie1983
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Location: USA

#7 Post by newbie1983 » Thu Jul 06, 2006 11:57 am

I got a similar problem. Wheep, did lenovo take care of yours? Let me know thanks.
snake
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archer6
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#8 Post by archer6 » Thu Jul 06, 2006 2:08 pm

newbie1983 wrote:I got a similar problem. Wheep, did lenovo take care of yours? Let me know thanks.
What model number is your ThinkPad? I'm thinking that perhaps it's only with the new models ordered through the new ordering system. We have many new ThinkPads in my office and all of them show up when we use auto detect with IE (not Firefox or other browser). So my experience is that it's not with all browsers, just anything other than Internet Explorer. We also use auto detec for other inquiries on the Lenovo site and it works perfectly as long as we remember to use IE.
Favorites From My ThinkPad Collection

Workstations... T40p ~ T41p ~ T42p ~ T43p ~ T60p ~ T61p ~ W500 ~ W510
T Series..... T22 ~ 30 ~ 40 ~ 41 ~ 42 ~ 43 ~ 60 ~ 400 ~ 500 ~ 510
X Series..... X20 ~ 30 ~ 40 ~ 60 ~ 60s ~ 200 ~ 200s ~ 301
Netbooks... S-10 ~ S-12
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