I just talked over the phone with one Thinkpad technician named James Rosell. He claim that they don't see the problem I'm having because they only test the machine with their own software. So they claim the machine is perfect fine, despite the fact that high temp GPU and artifacts I saw when running 3D games. He said that " you should've know The T60 is not capable to run 3D games like World of Warcraft, and it will gets as hot as 110C with those 3D applications", and the only thing they can do is to wait until the video card is dead so that the machine will report some error code and then they will know where the problem is, other than that they won't do anything.
I don't know why I spent the money for 3yr warranty, but I'm very disappointed about the tech support Lenovo has right now. They don't even admit that the high temperature was caused by the heatsink system.
Update: I just filed a complaint on bbb.org (Best Business Bureau) about the terrible technical support I received from Lenovo, and hope it works. I suggest those who have similar experience with the Lenovo tech support to file your own complaint on bbb.org. We should have been given the service that we paid for.







