T41p..........dead pixels !

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dd · #1 Post by dd » Fri Aug 06, 2004 12:52 pm

Hi

Received my t41p today!

I havent been able to connect to the internet(......I usually have the cable modem lead connected so that it detects automatically).

Anyway............I have at least 2 dead pixles (Will check entirely once I can connect to the net)

What is the return policy regarding dead pixels?

Will they send me a new machine, or replace this screen?

Thanks

dd

BTW: Any help on connecting to web would be nice (I have posted in in "Windows" section..........wizard doesnt help me!

csv96 · #2 Post by **csv96** » Fri Aug 06, 2004 1:00 pm

If you bought it direct from IBM, you can call them and request a return or exchange for another unit. They do not replace screens for just 2 dead pixels.

dd · #3 Post by dd » Fri Aug 06, 2004 1:04 pm

Hi

I bought it through Bill..........and I am in the uk.

Does that mean I cant have it changed?

csv96 · #4 Post by **csv96** » Fri Aug 06, 2004 1:44 pm

Email Bill regarding the bad pixels.

In regards to connecting to the internet, please post your configuration (i.e. are you using a router? are you trying to connect to the cable modem or router via ethernet or via wireless? what cable provider are you using?)

dd · #5 Post by dd » Fri Aug 06, 2004 1:55 pm

Hi

Ethernet via BTL broadband modem connection 600k

I'm just plugging the lead from desktop(NIC card) to the laptop!

Should this work?

csv96 · #6 Post by **csv96** » Fri Aug 06, 2004 4:40 pm

Did you install the software that came with the cable modem?

sktn77a · #7 Post by **sktn77a** » Fri Aug 06, 2004 6:07 pm

If it doesn't work straight out of the box, try running the network connection wizard.

n3il · #8 Post by **n3il** » Fri Aug 06, 2004 7:49 pm

dd wrote:
I'm just plugging the lead from desktop(NIC card) to the laptop!

Should this work?

Is the modem USB? ie how is your Desktop connected to the modem? Are you using a crossover cable or a straight through cable? If you use a router to connect each computer to the modem then straight-through is ok BUT if you are connecting computer to computer, then crossover is required...

GIve us some more info...

vijeshmehta · #9 Post by **vijeshmehta** » Fri Aug 06, 2004 9:38 pm

I just got my T42 - 15" and had a big spot in the middle where all the pixels are grey - very annoying to look at.

Hopefully IBM will take care of it quickly - I don't like to wait another few weeks.

T41p..........dead pixels !

T41p..........dead pixels !

Dead pixels on my T42 as well

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