Testing newly arrived laptop before return policy expires

T60/T61 series specific matters only
Post Reply
Message
Author
csicsi
Posts: 36
Joined: Tue Jun 06, 2006 10:29 pm
Location: Chicago

Testing newly arrived laptop before return policy expires

#1 Post by csicsi » Wed Jun 14, 2006 11:32 am

I am expecting a custom-ordered T60 with some higher-end configurations in the next couple weeks from Lenovo directly.

Question:
What and how should I check out and test the entire computer to make sure that everything that they promised is in the laptop and working properly. Thinking of everything, from the LCD panel pixels to the a/b/g wireless and DVD writers.

That is, if something wrong, then I just return it in 30 days (and order an other one).

Thanks a lot.

robertsun
Posts: 14
Joined: Thu May 18, 2006 11:17 am

#2 Post by robertsun » Thu Jun 15, 2006 10:21 am

Yes, you are right. If you find out anything wrong. Return it and re-order again. I have very bad experience with tech support. I have a T60p (still within 30 days return policy), send back to replace system board (they said it only took 24 hours to replace and 2 to 3 days of shipping. so only took 3 to 4 days). But when I called back to check the status of my repairment. The tech guy told me that my T60p was waiting parts that need to be fixed. Do you know what are they waiting for? 1G of RAM. I am sure that it is not memory issue (they ask me send back T60p to replace system board), also don't they have any extra RAM to test my T60p? I have spend two hours with them by transfer me from this to that on phone but no one can tell me what really going on. Finally, I didn't finish this phone call, it was hang up during my waiting for transfer me to nowhere. I don't know what can I do now, keep going to call or endless waiting.

Does anyone have the same experience or tell me what should I do for next? :x :cry:

csicsi
Posts: 36
Joined: Tue Jun 06, 2006 10:29 pm
Location: Chicago

#3 Post by csicsi » Thu Jun 15, 2006 10:46 am

Thanks for your comment, wish you the best.

I am interested some specific instructions how to check out the whole system - run a complete system test to verify that everything working properly. Anyone in this regard?

ramian
Sophomore Member
Posts: 158
Joined: Mon May 22, 2006 9:40 pm
Location: Singapore

#4 Post by ramian » Thu Jun 15, 2006 11:38 am

Well, you can use DeadPixelBuddy to check for dead-pixels, uneven colouration, etc on your screen.
http://www.laptopshowcase.co.uk/downloads.php?id=1

Thinkpad FanControl to check for temperature fluctuation.
http://forum.thinkpads.com/viewtopic.php?t=17715

3DMark05 & PCMark05 to benchmark your system (and to stress your system to check for excess heat production).
http://www.futuremark.com

You can also "stress" your computer using Stress Prime.
http://sp2004.fre3.com/

Make sure all the components (like trackpoint, touchpad, bluetooth, wireless, usb ports, vga port, DVD writer, etc) work.

Remember to create a R&R disc set.

can't think of anything much else that needs to be tested. Enjoy your new thinkpad.

cheers!

Post Reply
  • Similar Topics
    Replies
    Views
    Last post

Return to “ThinkPad T6x Series”

Who is online

Users browsing this forum: MikalE and 6 guests