Strange video output when resuming from standby (video)

[hoya]

http://www.youtube.com/watch?v=LiKG3NPlAec

note: the green is coming from my camera

oddly enough, this started happening when I first used my T60 in a car. however, I just filmed this in my hotel room and I'm seeing the exact same thing - when resuming from hibernate or standby, the screen displays this bizarre video output.

resuming from hibernate is similar - I see the white bar get close to the end, and then the screen does the same thing.

otherwise, the system is usable. I'm getting intermittent free-ups which I think may be a RAM issue, but this seems like a bad system board.

I'm seriously thinking of giving up on the ThinkPad after this latest experience. My T42 had this exact same problem and now it's hit my T60. Lenovo replaced the system board on my T42 4 times but the problem would always return, so I'm not so sure that I want to go through with this again.

[GomJabbar]

I'm seriously thinking of giving up on the ThinkPad after this latest experience. My T42 had this exact same problem and now it's hit my T60. Lenovo replaced the system board on my T42 4 times but the problem would always return, so I'm not so sure that I want to go through with this again.

I watched your video, and it is definitely strange. My thoughts are that maybe you have some sort of virus that keeps transferring itself to your various ThinkPads via sharing software between the ThinkPads or visiting the same place on the web to get reinfected. I know, it sounds kinda far-fetched.

I was also thinking that rough/improper handling of the ThinkPads or their displays could cause this, but I would not think it would be limited to coming out of Standby.

I have three questions. (1) Have you done a full virus scan while in Safe Mode? (2) EDIT: Were each of the displays Hydis SGXA+? (3) Does this occur on AC as well as battery power?

EDIT: I assume the video adapter was different in the various models. Were they all ATI? Are you using modded video drivers?

[hoya]

I have three questions. (1) Have you done a full virus scan while in Safe Mode? (2) EDIT: Were each of the displays Hydis SGXA+? (3) Does this occur on AC as well as battery power?

EDIT: I assume the video adapter was different in the various models. Were they all ATI? Are you using modded video drivers?

1) yes, I have done a full virus scan. a virus would be unlikely because I've had so many T43's, T42's, etc., and even more than one T60, so this seems more like a static discharge/hardware issue that coincidentally has hit two of my machines.

2) yes, the T42 with this issue also had a Hydis SXGA+ panel

3) I just plugged in to AC power, suspended the machine, woke it up, and no problems. I then unplugged from AC power and it worked again. now I'm more confused... seems as though something got reset or grounded?

4) jus two days ago I upgraded to BIOS 1.07 and the latest video driver, 8.241.

[irfan]

that is a new bug in the new BIOS. I experienced the same thing after I upgraded to the new BIOS. Hey, LENOVO, can't you get it right once? Btw, did you try to see this issue when you are on AC? I beleive that the reason why you experienced this issue while you were on your car is that this happens only when you are running on battery. Seems that we are going back to 1.04. Yell at me, I dont mind. This is what I call cheap quality !!!

[darrenf]

I occasionally see this for a brief second resuming from standby but it always goes away and leaves me with my screen.

I've had all sorts of screen corruption issues resuming from standby related to overclocking. Since you've had this problem with multiple models and mainboards I'm guessing that you have some software that manipulates the video clock.

Do you have any of these installed: ATI Tool, ATI Tray Tool, PowerStrip, RadLinker or Omega Drivers (include ATI Tray Tool and/or RadLinker)?

-darren

[irfan]

I have none of those in my system.

EDT: Confirmed... It is a bios issue...Again, just downgraded to 1.04. And everything is back to normal.

[hoya]

that is a new bug in the new BIOS... This is what I call cheap quality !!!

actually, the software engineers responsible for the BIOS are in Japan, but I agree abut the CHEAP part. this is really inexcusable.

[hoya]

I've had all sorts of screen corruption issues resuming from standby related to overclocking. Since you've had this problem with multiple models and mainboards I'm guessing that you have some software that manipulates the video clock.

Do you have any of these installed: ATI Tool, ATI Tray Tool, PowerStrip, RadLinker or Omega Drivers (include ATI Tray Tool and/or RadLinker)?

-darren

nothing out of the ordinary - just the standard Lenovo stuff. I'll try going back to 1.04 to see if that fixes the issue.

the T42 definitely had a system board failure, but it's just strange that the symptoms were similar.

[irfan]

Did 1.04 work for you? It worked for me. But It also has another bug. When it turns of the LCD after a certain amount of idle time, I can not turn on the LCD. It stays turned off no matter what I do. I hate you LENOVO for ruininng my T60 experience

[rvacha]

irfan-
It seems your problem is indeed BIOS 1.04 related, but it might also be power manager related. Try this thread:
http://forum.thinkpads.com/viewtopic.php?t=26920

[hoya]

irfan - that's interesting because I had the same issue with 1.04. I kept hitting the Fn key repeatedly and eventually got it to wake up. reminds me of the old windows 98 days on my TP 560. I really LOVE this T60 but the freeze-ups and other issues are sending me to the apple store today. we'll see.

[irfan]

next time I will give Dell latitude a chance...

[quink]

I've been experiencing the same problem. Though it seems to happen one time out of 20. Can't find a pattern to it, and i'm at the latest bios 1.07. My thinkpad is a 2623D6U also.

[irfan]

Try to downgrade the BIOS from 1.07 to 1.04

[Kamika007z]

hoya,

I just want to double-check and ask: are you using any other 3rd party software that you use on all your machines that might be the cause of the problem? I know someone had already asked, but I figured I'd ask again.

Also, have you tried completely formatting the system and just installing the OS, and video drivers and see if that would work?

Just thinking outloud.

Also, to everyone: Where do we report bugs like this to Lenovo? Do they have an email that we can send mail to or anything??

Thank you

[hoya]

hoya,

I just want to double-check and ask: are you using any other 3rd party software that you use on all your machines that might be the cause of the problem? I know someone had already asked, but I figured I'd ask again.

Also, have you tried completely formatting the system and just installing the OS, and video drivers and see if that would work?

I can't think of any 3rd party app that would be causing this problem. I don't have any games and I only have basic off-the-shelf software, so nothing from the DOS days, etc.

I haven't tried a clean install yet but that would be something to look into. This could turn out to be a driver issue or power management issue, but my hunch is that Lenovo can remedy this problem with a new BIOS.

I had a T42 that failed repeatedly and eventually required a refund from IBM (not Lenovo). I saved the contact info for the people at IBM but I'm not sure that will do any good.