Invalid e-mail addy...but it's not?

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lutami
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Invalid e-mail addy...but it's not?

#1 Post by lutami » Mon Jul 03, 2006 12:23 pm

Couldn't decide where best to post this...if wrong someone please move it to correct forum.

I'm trying to update my profile...i get a page with my e-mail addy at the top...i alter what needs to be done...i then click on submit.

The page renews with a message saying my e-mail addy is invalid!

It's the correct addy and it's the one that shows in headers from any mails from the site.

Filled in boxes with correct password etc and still get the not valid message?

Tried changing password boxes as well but still get invalid e-mail message!

Edit: just tried again...exact message is


Sorry, but this e-mail address is invalid.
The current password you supplied does not match that stored in the database.


But it must be because i've tried logging in and out and checked the header for last mail from here...it's the correct addy...only addy i use so it has to be!
ThinkPad R51 2887 - Pentium M 715 1.5 GHz - RAM 768MB - HD 160GB - CD-RW / DVD-ROM combo - Mdm - LAN EN, Fast EN, 802.11b, 802.11g - Centrino - Win XP Pro.

600X with a 60GB HD 384MB RAM and it runs XP like a dream :

PB EASYNOTE MX37-U-004.Vista Home Premium

JHEM
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#2 Post by JHEM » Mon Jul 03, 2006 1:54 pm

What browser are you using and do you have any type of "autofill" utility enabled?

Regards,

James
James at thinkpads dot com
5.5K+ posts and all I've got to show for it are some feathers.... AND a Bird wearing a Crown

lutami
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Location: United Kingdom

#3 Post by lutami » Mon Jul 03, 2006 2:29 pm

Hi JHEM....using Firefox...suppose i could check it out with IE...can't see that making any difference though...stillkeeps telling me

Sorry, but this e-mail address is invalid.
The current password you supplied does not match that stored in the database.

It is my e-mail addy!

Edit: just tried again with IE...still get invalid e-mail!
ThinkPad R51 2887 - Pentium M 715 1.5 GHz - RAM 768MB - HD 160GB - CD-RW / DVD-ROM combo - Mdm - LAN EN, Fast EN, 802.11b, 802.11g - Centrino - Win XP Pro.

600X with a 60GB HD 384MB RAM and it runs XP like a dream :

PB EASYNOTE MX37-U-004.Vista Home Premium

Orevin
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#4 Post by Orevin » Mon Jul 03, 2006 2:43 pm

Clear history, cache and cookies (FF: Tools > Clear Private Data), close FF and try again.

IBM TP T41p (1.7G/1GB/100GB-7k100/DVD-CDRW/SXGA+/BT)
IBM TP T22 (900/512/40/DVD/CDRW/14")
IBM TP A31 (1.8GHz/512MB/40GB/DVD-CDRW/15" SXGA)
For sale: n/a
WTB: n/a

lutami
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#5 Post by lutami » Mon Jul 03, 2006 2:55 pm

Thanks Orvin...done that ...still

Sorry, but this e-mail address is invalid.


Give up for tonight...try again tomorrow...may be a glitch.
ThinkPad R51 2887 - Pentium M 715 1.5 GHz - RAM 768MB - HD 160GB - CD-RW / DVD-ROM combo - Mdm - LAN EN, Fast EN, 802.11b, 802.11g - Centrino - Win XP Pro.

600X with a 60GB HD 384MB RAM and it runs XP like a dream :

PB EASYNOTE MX37-U-004.Vista Home Premium

BillMorrow
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#6 Post by BillMorrow » Tue Jul 04, 2006 12:08 pm

lutami

send me an email..

but this might be a transitory problem..

i looked at your account record and it looks on to me..
you are active..
if you can not get into your account, let me kwno..
i sent an email to you, earlier..
Bill Morrow, kept by parrots :parrot: & cockatoos
Sysop - forum.thinkpads.com

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She was not what you would call refined,
She was not what you would call unrefined,
She was the type of person who kept a parrot.
~~~Mark Twain~~~

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