Lost sound

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HowardL · #1 Post by **HowardL** » Tue Sep 12, 2006 12:41 am

Tonight I lost all sound on Z60m. It is new and there was sound this morning. Don't know what I did. Any suggestions?
Thanks

Humpa · #2 Post by **Humpa** » Tue Sep 12, 2006 12:50 am

Did you uninstall something?
Assuming the sound is not simply muted, you can try reinstalling the windows UAA high def audio driver
http://support.microsoft.com/default.as ... -us;888111
And then the thinkpad audio drivers:
http://www-307.ibm.com/pc/support/site. ... MIGR-61413

#3 Post by **GomJabbar** » Tue Sep 12, 2006 1:29 am

You didn't hit the mute button above the row of F1-F12 keys did you? On my T42, its above the F5 key. You press the raise volume button beside it, to turn the volume back on. There should be an on-screen display to show you your volume setting when you press those buttons (lower volume, raise volume, mute).

I only mention this because it's happened to other new ThinkPad users on this forum.

HowardL · #4 Post by **HowardL** » Tue Sep 12, 2006 2:36 am

Did not hit mute button. In fact the 3 audio keys no longer seem to work-nothing lights up when using them.

I think problem is from the new Amazon Unbox for downloading movies. It seemed to stop when I opened it. I now uninstalled it but my audio keys still don't seem to work.

Also how do you get the UAA drivers? Are they available here. I went to contact Microsoft by email this afternoon to get them and they refused to take the email afte I put in my serial number and referred me to IBM and they don't have them.

Thanks again

#5 Post by **GomJabbar** » Tue Sep 12, 2006 5:32 am

HowardL wrote:Also how do you get the UAA drivers? Are they available here. I went to contact Microsoft by email this afternoon to get them and they refused to take the email afte I put in my serial number and referred me to IBM and they don't have them.

Common Microsoft Windows XP update modules (US only) - ThinkPad R51e, X41 Tablet, X60, X60s, T60, T60p, Z60m, Z60t, 3000 C100, N100

Lenovo wrote:Notes: Each QFE can be installed with Software Installer. ThinkVantage System Update can not select QFEs to install. It will install all of the QFEs in the package.

HowardL · #6 Post by **HowardL** » Tue Sep 12, 2006 11:12 am

Thanks GomJabbar

I was able to install just the UAA driver from your post. I do have sound now but still cannot get the 3 sound buttons to work on top left of Thinkpad - mute, increase and decrease volume.

Any suggestions on how to get them back is appreciated.
Thanks again
Howard

#7 Post by **GomJabbar** » Tue Sep 12, 2006 1:01 pm

My bet is that you need the Hotkey driver.

Hotkey driver for Windows 98/Me/NT 4.0/2000/XP - ThinkPad General

HowardL · #8 Post by **HowardL** » Tue Sep 12, 2006 1:31 pm

GomJabbar
That did it. You've been a great help.
Thanks again
Howard

#9 Post by **GomJabbar** » Tue Sep 12, 2006 1:59 pm

Glad to be of service.

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