T43 lock up problems

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djdetling · #1 Post by **djdetling** » Wed Oct 04, 2006 2:12 pm

I am a harware illiterate so any help would be greatly appreciated. I have owned my T43 for just over a year and am 20 days out of warranty. IBM/Lenovo will not even entertain the question unless I agree to "support charges"- despite the fact that in 10 years I've bought 3 Aptiva's and 5 ThinkPads (but that's another story).

Since the T43 speakers are facing the bottom I was recently using my computer to listen to music while using another computer. THe unit was tilted back resting on the screen (but did not have any pressure on it). When I went to lean the unit back down it locked up. Screen on but everything frozen. Didn't think much of it, just powered it down. Ever since then it works fine as long as I do not bump it. The slightest bump will lock it up. I've already ruled out the hard drive as the problem. It seems like maybe a sensor on the board is loose or going bad.

Has anyone seen or experienced this problem. By talking with tech support and other repair shops, with shipping I'm looking at over $150 just to diagnose and that doesn't even fix it. If it can't be fixed I would much rather purchase a new system and sink money into that.

Any help as to what this may be or how to turn the motion sensors on the board off?

#2 Post by **BillMorrow** » Wed Oct 04, 2006 3:41 pm

out of interest, was it resting on the AC adapter plug that goes into the back..?
was the AC plug "flexed" at all..?

was there any other trauma to the T43..?

can i say that you should have purchased an extended warranty..

without making you angry..

djdetling · #3 Post by **djdetling** » Wed Oct 04, 2006 3:58 pm

no, it was running off the battery.

Used to purchase extended warranties, but have never experienced any problems with our IBM machinery purchased in the last 10 years. I have bought 8 for personal use and well over 15 for business use and this is the first anything has come up in a machine under 3 years old. And by that time we've depreciated them as much as we are going to and recycled them.

djdetling · #4 Post by **djdetling** » Wed Oct 04, 2006 4:00 pm

no trauma that I can think of. It was just "leaned" back down into a viewable position.

#5 Post by **BillMorrow** » Wed Oct 04, 2006 5:30 pm

geeze..
recycle a few of the three year old thinkpads THIS way..

hmm..
really a strange reaction to being in that position..
no other trauma and no ac adapter plugged in while on its top..

near impossible to give even a wild guess for this one..
only thing that comes to mind is a loose plug which, coincidentally, reared its buggy head just now..

have you pulled the keyboard and peered around for plugs to be reseated..?

have you pulled any add in memory..?

run any of the hardware tests in the hidden partition..?

all the usual doityourself first thoughts..?

djdetling · #6 Post by **djdetling** » Wed Oct 04, 2006 8:59 pm

when I pull the keyboard off, what am I looking for?

djdetling · #7 Post by **djdetling** » Wed Oct 04, 2006 9:14 pm

you wouldn't want ours. They are pretty much punch-drunk by the time we are finished with them. They run 12 hours a day. Out at this office, back into the car and off to another location. Quite honestly this was supposedly the most durable we've ever purchased. I've owned an "R" series (which I was never impressed with- but still used quite a bit. a 1400 series that was hands down the best notebook ever but after 3 years just had to be retired.

T43 lock up problems

T43 lock up problems

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