Warranty question.

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rabbarba · #1 Post by **rabbarba** » Fri Oct 13, 2006 4:49 pm

Hey, my thinkpad T43 has broken. And since all my warranty papers and receipts and things are about 400 miles from here I't isnt easy to get all of it here. I have my adapter, the computer and the bag for it. Is it possible to send it to Lenovo or for them to pick it up without the papers? I mean, just with the serial no and stuff.
How does the warranty work? How long does it take before i'll get it back? (It doesn't recharge on the adapter)

KirstyMcK · #2 Post by **KirstyMcK** » Fri Oct 13, 2006 5:28 pm

If you go to the IBM/Lenovo website it auto detects the Warranty info (I have no papers, so I have to rely on this) and there arent any problems.

xcgames · #3 Post by **xcgames** » Fri Oct 13, 2006 6:48 pm

http://www-307.ibm.com/pc/support/site. ... OME-LENOVO

since it's broken, you'll have to manually type in your machine type and serial.

also you can try giving them a call, it might be faster that way.

1-800-426-7378

Domain · #4 Post by **Domain** » Fri Oct 13, 2006 10:09 pm

Go ahead and call it in. All I had to provide was my serial number and model number.

Warranty question.

Warranty question.

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