Dim screen of T41

T4x series specific matters only
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jcan
Posts: 32
Joined: Fri Feb 11, 2005 6:49 pm

Dim screen of T41

#1 Post by jcan » Thu Oct 26, 2006 12:53 pm

I have a T41 (2379-DJU) with a SXGA+ LCD screen.
It's been used for 2.5 years and still has the remaining
on-site warranty until April 2008.
The screen is dim even full brightness setting probably
due to natural cause, age.
I'm wondering if anybody ever contacted IBM-Serv and
repaired the dim screen under warranty with same reason.
Does warranty allow to replace the dim screen with new one for free?
Any comments will be welcomed. Thanks.

jcan
Posts: 32
Joined: Fri Feb 11, 2005 6:49 pm

#2 Post by jcan » Tue Oct 31, 2006 10:30 am

I called Ibm-SERV and they agreed to replace dim lcd.
I had the technician on-site yesterday, and after replacement,
the lcd is much much brighter (except one stuck pixel).
Anyway, I'm totally satisfied with this service.

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