Help me interpret some jargon related to refurbished

[JonathanGennick]

I queried an eBay seller about a Thinkpad that was for sale on eBay, and I was told that the item in question is "IBM Factory Grade A Refurbished Certified L Claim Product."

I didn't realize that refurbished notebooks are graded. Is "Grade A" good? Are there higher grades?

What about "L Claim"? Does that mean anything specific?

[stgreek]

I queried an eBay seller about a Thinkpad that was for sale on eBay, and I was told that the item in question is "IBM Factory Grade A Refurbished Certified L Claim Product."

I didn't realize that refurbished notebooks are graded. Is "Grade A" good? Are there higher grades?

What about "L Claim"? Does that mean anything specific?

I believe L claim means that the item was returned within the 30-day window. A-grade is the highest one, and means "as new". B-grade is slightly used, while C-grade means the item has visible wear and tear and should in general be avoided (unless it is much cheaper).

[dmar]

I found this definition from an ebay seller regarding their definition of L-claim classification.

These remanufactured products are sold by IBM with a L-Claim classification, which means that they are in brand new condition. These are brand new items which were either:

(A) shipped to an IBM reseller or end user and then returned, in most cases unused, or

(B) a custom ordered configuration which was cancelled or,

(C) brand new odd lot or overstocked inventory.

They are carefully tested and recertified by IBM and come in a IBM factory sealed box. Computers include the original factory software load including OS and have a Microsoft Certificate of Authenticity (COA).

They come complete with all original accessories and documentation and have a Six Month IBM Global Financing Warranty.

[JonathanGennick]

(A) shipped to an IBM reseller or end user and then returned, in most cases unused, or

I wonder whether that translates into "someone returned a unit with dead pixels" . I might take a chance though. I've had a dead pixel staring me in the face now for three+ years. While initially disheartening, they are not the end of the world.

[dmar]

You might want to be careful of the Mack Warranty stuff floating around. I'm not the most informed about what that actually means, but I do know that you want to get your warranty directly through IBM/Lenovo if at all possible.

I'm sure someone on this forum has hashed through this topic before. I'd be sure to do a quick search before purchasing.