I Cannot unlock my Windows --- HELP URGENT

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rqutub · #1 Post by **rqutub** » Sun Feb 04, 2007 4:25 am

Good Morning,

I got my new T60 thinkpad last week. Everything is working perfectly with me. But the only thing is, when I try to unlock my windows (lets say when I leave the computer for 10 minutes) I cannot unlock, it asks me for the password or fingerprint, and then the desktop background appears but no icons and I cannot do anything... At this time I have to hard boot the laptop!!!!

Please help.
Rami

crazyfrog · #2 Post by **crazyfrog** » Sun Feb 04, 2007 4:34 am

See if you can activate Windows Task Manager by pressing Ctrl+Alt+Del simultaneously.

If you can, then go to File-> New Task ->C:\WINDOWS\explorer.exe

If you can't, then I recommend to do a factory restore.

meditate2001 · #3 Post by **meditate2001** » Sun Feb 04, 2007 7:10 am

this is because the screensaver gets active and after that he wants the password for access. you can just switch it off at the screensaver settings....

pinesol · #4 Post by **pinesol** » Sun Feb 04, 2007 10:31 am

rqutub wrote:Good Morning,

I got my new T60 thinkpad last week. Everything is working perfectly with me. But the only thing is, when I try to unlock my windows (lets say when I leave the computer for 10 minutes) I cannot unlock, it asks me for the password or fingerprint, and then the desktop background appears but no icons and I cannot do anything... At this time I have to hard boot the laptop!!!!

Please help.
Rami

I had a similar problem which turned out to be caused by a conflict between Thinkpad Away Manager and Kaspersky Internet Security.

I uninstalled Away Manager and the problem disappeared.

#5 Post by **GomJabbar** » Sun Feb 04, 2007 4:02 pm

If you do not have a logon password set, then try just pressing the ENTER key when it asks for your password.

rqutub · #6 Post by **rqutub** » Mon Feb 05, 2007 3:04 pm

I uninstalled the away manager, but the same problem exists!!
What should I do? It is really annoying....

PLEASE PLEASE PLEASE help

agarza · #7 Post by **agarza** » Mon Feb 05, 2007 3:09 pm

Have you disabled the fingerprint ?

liliggyracin · #8 Post by **liliggyracin** » Mon Feb 05, 2007 3:36 pm

Try right clicking on your desktop go to properties. Click on the screensaver tab. See if there is a checkmark where it says "On resume. Password protect. If there is Remove it.

Thanks!!

Curtis

rqutub · #9 Post by **rqutub** » Tue Feb 06, 2007 8:45 am

The problem that I need the computer to be locked by the screen saver, that will protect my computer while I am away. But I aslo need to be able to unlock it.
I tried to uninstall the away manager but with no luck

liliggyracin · #10 Post by **liliggyracin** » Tue Feb 06, 2007 9:31 am

Couldnt you just lock the PC when you walk away?

I will do some testing on the t60s I have here and see if they have anything like that happen to them.

dfumento · #11 Post by **dfumento** » Tue Feb 06, 2007 10:11 am

Call 800-IBM-SERV the warranty support service. That is what they are paid for.

liliggyracin · #12 Post by **liliggyracin** » Tue Feb 06, 2007 1:58 pm

dfumento wrote:Call 800-IBM-SERV the warranty support service. That is what they are paid for.

Oh sure. Take all the fun out of it

Scratch · #13 Post by **Scratch** » Wed Feb 07, 2007 12:57 pm

Does this happen only when the screensaver locks the screen or does it also occur when you manually (CTRT+ALT+DEL>Enter) lock the system and then attempt to access it?

Does it also happen when the system resumes from sleep mode with a password required?

liliggyracin · #14 Post by **liliggyracin** » Wed Feb 07, 2007 2:08 pm

Are you on a Domain Server of any kind? Only thing I can get close is letting the screensaver go with a password. Upon resuming I have to put in the password no problem. However after I let it sit longer then 30 minutes Our Domain logs us out therefore I must log in twice. Once with the Screensaver password and once with the windows password to get back on my domain server. I am not sure why yours is locking up. I would suggest a backup of files and try a fresh install. Or just disable the screen saver and hit WINDOWS-L to lock your computer When you walk away.

Thanks!!

Curtis

creed_mty · #15 Post by **creed_mty** » Wed Feb 07, 2007 10:57 pm

rqutub wrote:I uninstalled the away manager, but the same problem exists!!
What should I do? It is really annoying....

PLEASE PLEASE PLEASE help

I reccomend you to uninstall CSS that's what is making the conflict i had the same experience because it forced me to shut down by pressing & holding the pwr button. but leave the finger print which it has not problem and you can unlock successfully after resuming from standby.

I Cannot unlock my Windows --- HELP URGENT

I Cannot unlock my Windows --- HELP URGENT

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PLEASE PLEASE PLEASE HELP

again and again

Re: PLEASE PLEASE PLEASE HELP

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