How to fix an unrecognized CD drive in Windows

[GomJabbar]

One of our forum members, Purcy ran into the following problem.

When I installed the new IBM drive today, I still get the messages that Windows found new hardware, but then I get a last message saying that Windows encountered a problem installing the new hardware and it may not work properly. I uninstalled the optical driver in device manager and then rebooted the computer and tried installing the new drive, same message. Could anyone suggest what else might be wrong; My floppy drive for the ultrabay port works fine.

The only thing I did last week before this drive stopped working is rolled back my Windows Media Player from vers 11 to vers. 10 .

Another forum member, Terrahawk came across the solution. He posted the link to the following blog which includes a link to Microsoft with the solution. http://radified.com/blog/archives/000240.html

Microsoft link: CD-ROM access is missing and messages cite error code 31, code 32, code 19, code 39, or code 41 after you remove Easy CD Creator in Windows XP

Purcy reports downloading and using the Guided Help program with success: "You download it, run it and in under 2 seconds the bothersome filters are removed from the registry. I then uninstalled my optical driver and rebooted." Here the fix is posted where more forum members might benefit...