Replacement keyboard - not asked to send the other one back?

T4x series specific matters only
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MaNic
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Joined: Tue Sep 21, 2004 6:25 pm

Replacement keyboard - not asked to send the other one back?

#1 Post by MaNic » Tue Sep 21, 2004 8:28 pm

I just received from IBM a replacement keyboard for my T40 under warranty (one of the Ctrl keys broke) but without any instructions to send the replaced one (with the defective key) back as it happened before for a battery and a DVD-ROM, also exchanged under warranty.

Did the same happen for other people that got replacement keyboards under warranty from IBM?

I am little worried to not miss sending it back and be charged with the cost of a new one.

Thanks

Leon
ThinkPadder
ThinkPadder
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Joined: Wed May 26, 2004 6:04 pm
Location: Boston, MA USA

#2 Post by Leon » Tue Sep 21, 2004 8:35 pm

Most have reported that they haven't asked for them, a few said they had. If they didn't ask for it yet, then they won't later.

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