T60p only offered in 1 year Limited warranty?

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jlingo · #1 Post by **jlingo** » Tue Mar 20, 2007 6:00 am

I don't understand how come Thinkpad USA only offers 1 year limited warranty? I thought it used to be 3 years international warranty?

iatacs19 · #2 Post by **iatacs19** » Tue Mar 20, 2007 7:39 am

true, and you have the option to customized to more years if you feel like it.

jlingo · #3 Post by **jlingo** » Tue Mar 20, 2007 8:00 am

I tried to customize and choose other options to change the warranty to 3 years international warranty on their website, but they didn't appear to have other choices?

abu_sme · #4 Post by **abu_sme** » Tue Mar 20, 2007 1:58 pm

If you buy it from a reseller it comes with a 3 year warranty. I am not sure why, but it does.

#5 Post by **ryengineer** » Tue Mar 20, 2007 2:18 pm

jlingo wrote:I tried to customize and choose other options to change the warranty to 3 years international warranty on their website, but they didn't appear to have other choices?

What do you mean by other options? For curiosity, I went to Lenovo's website and just configured a T60p with 3yrs warranty.

jlingo · #6 Post by **jlingo** » Tue Mar 20, 2007 6:30 pm

ryengineer,

Did you got to The US websites? if you go to other countries website apart from The US, and yes they offer 3 years warranty. The American website only offer 1 year warranty.

#7 Post by **ryengineer** » Tue Mar 20, 2007 6:53 pm

jlingo wrote:ryengineer,

Did you got to The US websites? if you go to other countries website apart from The US, and yes they offer 3 years warranty. The American website only offer 1 year warranty.

Ofcourse, I went to US site and Yes they offer 3 yrs warranty on T60p. As a proof look:

http://i172.photobucket.com/albums/w21/ryengineer/1.jpg

http://i172.photobucket.com/albums/w21/ryengineer/2.jpg

ZDiablo · #8 Post by **ZDiablo** » Tue Mar 20, 2007 7:16 pm

ryengineer wrote:
jlingo wrote:ryengineer,

Did you got to The US websites? if you go to other countries website apart from The US, and yes they offer 3 years warranty. The American website only offer 1 year warranty.
Ofcourse, I went to US site and Yes they offer 3 yrs warranty on T60p. As a proof look:

http://i172.photobucket.com/albums/w21/ryengineer/1.jpg

http://i172.photobucket.com/albums/w21/ryengineer/2.jpg

I don't think the 3 year depot means the same thing as 3 year warranty. When I purchased my TP 3 weeks ago I selected the 3 year depot thinking that meant warranty. A couple of days ago I went to the Lenovo website to check my warranty status and it listed only 1 year.

#9 Post by **ryengineer** » Tue Mar 20, 2007 7:34 pm

ZDiablo wrote:[I don't think the 3 year depot means the same thing as 3 year warranty. When I purchased my TP 3 weeks ago I selected the 3 year depot thinking that meant warranty. A couple of days ago I went to the Lenovo website to check my warranty status and it listed only 1 year.

I think you chose "Protection Services" instead of "Warranty service" , if not then I suggest you get in touch with Lenovo because I selected exactly the same 3 yr. depot warranty service and got exactly that.

ZDiablo · #10 Post by **ZDiablo** » Tue Mar 20, 2007 7:56 pm

ryengineer wrote:I think you chose "Protection Services" instead of "Warranty service" , if not then I suggest you get in touch with Lenovo because I selected exactly the same 3 yr. depot warranty service and got exactly that.

I selected the same one you selected in the 2 images above. I'll have to call them tomorrow.

jlingo · #11 Post by **jlingo** » Wed Mar 21, 2007 8:58 am

ryengineer wrote:
jlingo wrote:ryengineer,

Did you got to The US websites? if you go to other countries website apart from The US, and yes they offer 3 years warranty. The American website only offer 1 year warranty.
Ofcourse, I went to US site and Yes they offer 3 yrs warranty on T60p. As a proof look:

http://i172.photobucket.com/albums/w21/ryengineer/1.jpg

http://i172.photobucket.com/albums/w21/ryengineer/2.jpg

Ok Thanks,

I just got it, the problem was because the first ordering menu only listed one choice of warranty option "System Warranty: 1 Year Limited Warranty". I had to actually click continue to go to the next menu which offers more warranty options.

By the way do you know if they are international warranty?

T60p only offered in 1 year Limited warranty?

T60p only offered in 1 year Limited warranty?

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