T23 Portable Drive Bay 2000 Errors

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Techie419 · #1 Post by **Techie419** » Thu Apr 12, 2007 7:23 pm

Hi, I hope someone here can help, this is getting frustrating...

Having problems trying to get a (brand new) Portable Drive Bay 2000 (19K4492) setup in my T23 w/ Win XP SP1a.

The device is plugged into rear USB 1.1 port and XP says new device detected, and the device manager shows "ScanLogic USB Storage device", but with the yellow exclamation point.

The Portable Drive Bay 2000 is POWERED with the AC adapter, the green light is on, it spins up.

Under properties the device says "This device cannot start. (Code 10)".

All other USB devices are removed from pc.

Tried uninstalling driver and rebooting, in and out of safe mode. Didnt work with EITHER USB cable OR PCMCIA setup.

Note: the IBM CD/DVD drive itself works fine in the Ultrabay 2000.

I really need to get an EXTERNAL drive setup as I am using a DUAL hard drive setup, and need CDROM access too.
For what it cost for the Drive Bay I could have bought a new fully enclosed external CD/DVD burner, but wanted to stick with all IBM parts (and maybe even add a zip drive to tbe bay later)

Has anyone got the Drive Bay 2000 to work with a T23 in Windows XP SP1?

What else could I do?

help greatly appreciated

Phazer · #2 Post by **Phazer** » Thu Apr 12, 2007 9:42 pm

Boy....if you get this one answered, let me know. I've got the same problem. Mine won't work through the PCMCIA adpater either. One other symptom on mine, if I plug it in, it says it found it and installing new hardware, must reboot. When I reboot, it goes past the splash screen but then hangs at the blinking cursor. If I unplug it, it will continue to boot unless I leave it plugged in for something like 5 minutes.

I also noticed that when it installs the drivers, the small window that pops up doesn't have the complete sentence in it, it says something like "Ins" and then nadda, which I would assume is part of the sentence "Installing drivers for......"

Googling this, I do see it's not a totally uncommon problem. I've just had too many other things to worry about to try to pursue this at this time.

#3 Post by **RealBlackStuff** » Fri Apr 13, 2007 1:54 am

Go to My Computer/Hardware/Device Manager/USB Controllers & choose the 1st USB Root Hub. Then right click, choose Properties & Update Driver
It will then find the correct drivers & reinstall them.

It's never too late to install SP2, available on CD or as a ca. 260MB download.
And since SP2 there have been over 80 updates! So you may well be missing a vital support.

Techie419 · #4 Post by **Techie419** » Fri Apr 13, 2007 9:36 pm

Ive considered updating to SP2,
but wonder if installing it will slow the performance of my T23. Its a 1.2ghz cpu w/ 512mb ram.

It has usb 1.1, so its not clear if the USB 2.0 updates in SP2 are relevant or necessary.

NOTE: This machine is NOT used for internet, therefore the "security related" updates for windows or explorer may not be needed either.

Phazer · #5 Post by **Phazer** » Fri Apr 13, 2007 11:18 pm

I've got every update that is listed on MS and Lenovos site. I'm running W2K. I tried what you said and it still didn't work. It was trying to load a USB to IDE storage device. I deleted that and then it tried to load a USB Mass Storage Device, nothing on that either. Tried a BIOS upgrade on a T22 to get to work and that didn't help either. I'll keep pluggng away one of these days.

Techie419 · #6 Post by **Techie419** » Sat Apr 14, 2007 1:01 pm

Phazer, I'm glad you mentioned that because I was also considering installing Win 2000 on the machine intead. According to the Drive Bay manual it doesnt even say compatibility with XP, but then again XP wasnt even available then.

A couple of other test results to note:

I was able to successfully connect an external USB Mass Storage Device (IDE CDROM in an enclosure), and all worked fine.

It was also able to read Memory Cards fine, which are also "Mass Storage" devices. (used in a memory card adapter usb)

But there is ONE thing found that would NOT work successfully. When using a memory card of 2GB size, it would not recognize it.

So that tells me that either XP or the hardware doesnt like the 2GB size, which might explain why it doesnt like the Drive Bay either.

One "theory" on this frustrating diliema is that the technology (hardware/software) may be incompatible. I have not found ONE person who is able to successfully use the Drive Bay 2000. Not one.

Phazer · #7 Post by **Phazer** » Sat Apr 14, 2007 4:57 pm

Hmmmmmmm........

I've also got a "Multi-Port USB Hub", (00N8219), it works great. And a 22P9035 USB Serial Parallel Adapter that works fine.

Techie419 · #8 Post by **Techie419** » Sun Apr 15, 2007 6:57 pm

did some updates to my T23

updated BOIS to latest version (from 2002 to 2006)

updated to WinXP SP2, plus the addtl 80 updates.

After all was done.... the drive bay does the same thing

"The Device Cannot Start"

performed the prior suggestion to update usbroot and it said cannot find anything newer.

about ready to give up,
well at least my external (non ibm) DVD drive works, and its 2.0.

Techie419 · #9 Post by **Techie419** » Mon Apr 16, 2007 12:34 pm

one LAST thing..

I hooked the drive up to another pc.

Same deal.

tom_k · #10 Post by **tom_k** » Mon Apr 16, 2007 2:10 pm

try the pcmcia ide adapter with w2k driverrs in xp,
it works with my t23 (xpp+sp2, think it should do without service packs)

losmeme · #11 Post by **losmeme** » Mon Apr 16, 2007 4:00 pm

Techie;

There are two drive bay options available: Portable Drive Bay AND Portable Drive Bay 2000. Make sure you have the proper set of drivers.

I have the Portable Drive Bay 2000, and have had no problems using it via PCMCIA with a 240X, T20 or an X31. All three were used in XP SP1a.

I do remember having to use both the batteries AND the power adapter at one point, but not sure of the specifics.

Just food for thought

Phazer · #12 Post by **Phazer** » Mon Apr 16, 2007 6:20 pm

Is there a possibility that W2K is not compatable with this? I have the driver disk for the Portable Drive Bay 2000 and I've tried both USB abd PCMCIA connections with the same results, (folders include XP, W2K, 98, NT). Which is zilch....

Techie419 · #13 Post by **Techie419** » Mon Apr 16, 2007 11:28 pm

yes it is Drive Bay 2000.

Win2k was the latest OS when the device was originally released.

There is no mention of XP according to the drive bay info at IBM/Leveno:

http://www-307.ibm.com/pc/support/site. ... IGR-4JSSC8

For best performance, use included power adapter as power source USB connectivity supported only with Microsoft Windows 98 or Windows 2000. Windows NT 4.0 with PCMCIA support may require additional PCMCIA Card Management software (not included). Satisfactory DVD movie playback using the DVD Ultrabay 2000 Drive inside the Portable Drive Bay 2000 requires:

* PCMCIA connectivity
* Windows 95, Windows 98, or Windows 2000 operating system

After further review of the IBM spec page I see my CD/DVD Drive is NOT listed there (unless a part number is crossed).

My CD drive is FRU 08K9868.

I am looking at returning the device to the place i bought it unless the problem can be resolved shortly....

Phazer · #14 Post by **Phazer** » Tue Apr 17, 2007 12:02 am

OK.....stupid question.... If a device that "WORKS" in the Drive Bay 2000 of my T23, (and the FRU is "NOT" listed as working with the PDB 2000), will it work in the PDB 2000?

Actually...with "NOTHING" in the PDB 2000, it still won't work with my T23. Still gives an error code of "10".

I've got the power adpater that goes with it, the power light turns green. I don't have any good batteries to try it with that source of power.

GGgggrrrrrrrr......

Techie419 · #15 Post by **Techie419** » Tue Apr 17, 2007 1:36 am

Phazer,

We are on the same page here.

Though the drive unit itself is not listed at the IBM page, you would think it would work if it works in the Ultra Bay 2000, right?

The batteries are designed for use with the PCMCIA card, and the power plug to be used with the USB hookup - according to the documentation anyway. There is no reference that both would be required at the same time.

Try this... google the following:

"this device cannot start code 10"

http://www.scroogle.org/cgi-bin/nbbw.cg ... rt+code+10

a pretty common error in pc's.. seems much of it has to do with either bad drivers or power problems (the debate between each goes on...)

the PDB IS an older USB 1.1 device. Pre-WINXP, and PRE USB 2.0.

So it really doesnt surprise me there are issues.
(ive always found USB problematic in older OS)

AND it IS true an external DVD can perform much more efficient with USB 2.0.

That's most likely what I will be moving toward.
Problem solved!

Phazer · #16 Post by **Phazer** » Tue Apr 17, 2007 1:46 am

Techie419:

I also noticed that if I had it plugged into either the USB or PCMCIA, (with a 1.44 drive in it) if I unplugged the power adapter and "slooooowly" plugged it back in, as the center prong made contact, the drive motor would run a "little" bit. This was all happening "before" the green power light came on and I'm 99% sure the outer "ground" barrel was not making contact yet.

Double ggrrrrr.............

Also:

PCMCIA will give an error 10 but the "eject" window identifies it. It also won't automatically find it with the USB, (it did the first time, but not now). USB gave a yellow exclamation but I can't remember the error, probably the same.

Techie419 · #17 Post by **Techie419** » Tue Apr 17, 2007 1:52 am

phazer,

just because it starts up or the power light goes on doesnt mean it will work

i think we are the only 2 people on the Internet trying to make this PDB work. lol

Techie419 · #18 Post by **Techie419** » Tue Apr 17, 2007 1:57 am

Phazer wrote:Techie419:
Also:

PCMCIA will give an error 10 but the "eject" window identifies it. It also won't automatically find it with the USB, (it did the first time, but not now). USB gave a yellow exclamation but I can't remember the error, probably the same.

i dont understand what you are talking about?

the 'eject' window identifies it? huh

you can eject it even if its not plugged into the computer.

The yellow exclamation point is most likely the SCANLOGIC driver error.

also,

you have SEVERAL IBM PC's, according to your sig...
have you tried more than one workstation?

Phazer · #19 Post by **Phazer** » Tue Apr 17, 2007 2:05 am

Yes....even though it's not working, I have to stop it before I eject it. If I remember correctly, I also had to do that when it was plugged into the USB. It doesn't work on any of them. That and I got tired of trying it and having to reboot a bazillion times on each one. All this makes my brain hurt.........

Pretty niffty product if we can get the [censored] things working....

Techie419 · #20 Post by **Techie419** » Tue Apr 17, 2007 2:27 am

cd or dvd drive shouldnt run unless you have a disc in it.
ive had no problems ejecting, at any time.

nifty? lol
i wouldnt really call it that. When your brain hurts its not nifty.

tom_k · #21 Post by **tom_k** » Tue Apr 17, 2007 4:34 pm

just for the record:

Attached a dara 206000 6GB with 2nd hdd ultrabay 2000 to the pdb2000,
without batteries but powered by the 5V ac/dc.
Sliding the pcmcia card into the lower slot of my T23, the drive was correctlx recognized.
(german xpp recovery installation, incl. sp2 and (i hope so;) all security upgrades)

in device manager its lited
a) by connection:
ti 1420 cadrbus contoller>ibm portable drive bay>ibm dara206000 SCSI disk device
b) by type:
drives>ibm dara206000 SCSI disk device

driver details:
win\system32\drivers\disk.sys
win\system32\drivers\partmgr.sys

tom_k
___
T23 2648-DG1 98se/xpp...
SXGA+/wlan 2x512MB 2x40GB ath5001+

Techie419 · #22 Post by **Techie419** » Tue Apr 17, 2007 11:27 pm

i didnt think to try connecting my 2nd hdd to the pdb2000.

that would rule out if it was the DVD drive not the pdb that was incompatible.

perhaps i will try that before i send it back.
not very hopeful though....

Andersonjoe711 · #23 Post by **Andersonjoe711** » Thu Apr 19, 2007 3:31 pm

I know that for a few of my drives, I have to search the lenovo website and download the drives through them to get it to work.

Techie419 · #24 Post by **Techie419** » Thu Apr 19, 2007 3:48 pm

good idea!

I did a search for updated drivers and found this:

Portable Drive Bay 2000 driver

http://www-307.ibm.com/pc/support/site. ... IGR-4TFTHR

Provides the PCMCIA and USB drivers for the Portable Drive Bay 2000 device (19K4480).

PCMCIA connection:
Hardware requirements:
- IBM ThinkPad A Series, T Series, iSeries, 770, 600, 570, 560, 390, or 240 notebook computer with an available PCMCIA Type II or III slot

Software requirements:
Microsoft Windows 95, Windows 98, Windows Me, Windows 2000, or Windows NT 4.0

Version: 2-2-01
Release Date: 2001/06/27

Notes: This driver will automatically extract to your hard disk drive. It will only extract under Microsoft Windows 95, Windows 98, Windows Me, Windows NT, and Windows 2000. The extraction process will NOT work with any other operating system.
---

does that mean the "extraction process" wont work OR the "driver" wont work?

Im using XP. But I will give it a shot, before i return the darn thing.

Stargate199 · #25 Post by **Stargate199** » Thu Apr 19, 2007 4:24 pm

The driver will work. I have used Windows 2000 (and even Widows NT) drivers to get my devices to work with XP. The file you downloaded is just an extracting program. Once you launch it, it will extract the files for the driver to C:\DRIVERS. Go there and find the driver for the portable drive bay. Note, all of the other Thinkpad drivers you may of downloaded will also be in this same folder, just navigate to find what you want. Find the installer, launch it and reboot. It should work after that.

Techie419 · #26 Post by **Techie419** » Thu Apr 19, 2007 4:49 pm

which method is better? pcmcia or usb?

Stargate199 · #27 Post by **Stargate199** » Thu Apr 19, 2007 5:39 pm

PCMCIA would give you a faster transfer rate that USB 1.1. What are you using in the bay? Using the HDD, I recommend using PCMCIA. CD drives should be fine with USB.

Techie419 · #28 Post by **Techie419** » Thu Apr 19, 2007 7:05 pm

i was using the IBM CDRW/DVD-ROM Drive that came with the computer.

The part number is NOT listed at the PDB page on IBM site, mostly likely bc the drive didnt exist when the PDB first came out.

Techie419 · #29 Post by **Techie419** » Thu Apr 19, 2007 7:48 pm

ok i installed the drivers to the drivers folder.

i plugged in the device (USB since its powered), without the actual CD-DVD inserted. The devices listed as ScanLogic USB came up in device manager and for about 30 seconds it was fine, then the yellow exclamation mark appeared.

I clicked update driver, let me chose the location, and went to the win 2000 folder that was created. And it said "The Wizard cannot find a better a driver than what is installed".

Clicked BACK, selected HAVE DISK, and MANUALLY found the location in Drivers, and it showed IBM PORTABLE DRIVE BAY (GREAT!)

Selected it, and then a prompt came up about the driver not being digitally signed by Microsoft, I pressed CONTINUE ANYWAY...

It went through and looks like it was installing some files.
Then it said DEVICE CANNOT START.

REBOOTED

Device manager showed IBM PORTABLE DRIVE, instead but with yellow exclamation error.

Since the drive file used showed from 1999. I clicked on Update driver and let it auto pick the best driver, included the Win 2000 folder again. It then changed back to Scanlogic again (probably bc it was signed), and again, DEVICE CANNOT START.

So basically, I've tried both the Scanlogic (which Windows wants to tell me its the best one) and the IBM Portable Drive Bay driver (which is unsigned and windows warns me about). Ive also uninstalled the Scanlogic and rebooted TWICE , then plugged the device in only to have windows auto detect SCANLOGIC drive, then after 30-60 seconds when the driver installs the exclamation point appears.

What a mess..

Stargate199 · #30 Post by **Stargate199** » Thu Apr 19, 2007 8:37 pm

Okay, lets try this. From the device manager, uninstall whatever Windows tells you is the portable drive bay. Now in control panel, click on Add New Hardware. Windows will prompt you what to do. Use the option that allows you to specify where Windows should look for the driver. Only have Windows look in the folder where the driver files extracted to. Let windows do its job and reboot. Now see if it works. If not, uninstall it from the device manager, disconnect the device from the computer and reboot. Once windows has rebooted, plug in the device and do the same thing (hopefully Windows will give you a prompt instead of trying to install the device itself). If that doesn't work there is one last option. Do a repair install of Windows if you can. This will clear out all hardware settings and reinstall of your drivers. This step is more drastic, but it fixes most of my hardware issues. You will have to install all of the Windows updates that were not included on your CD. If this is the original CD from IBM, you will have to install Service Pack 2 before using Windows Update,

T23 Portable Drive Bay 2000 Errors

T23 Portable Drive Bay 2000 Errors

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