1st time using Ubuntu. Ran 7.04 Live CD. Can not boot Win XP

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enthusaroo
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1st time using Ubuntu. Ran 7.04 Live CD. Can not boot Win XP

#1 Post by enthusaroo » Tue Apr 17, 2007 12:52 pm

HELP!

That's all I have to say at this point.

First off, I ran Ubuntu "Fiesty" 7.04 Beta off a Live CD today in order to test Ubuntu before I make the full install. I LOVE Ubuntu. Once this mess is sorted out, I DO want to make it my main operating system for this computer.

I have a Lenovo/IBM Thinkpad R60e that I bought just a few weeks ago. One of the Intel video driver files under Windows XP Home became corrupt. I went through hell trying to reinstall the video drivers with no luck. Even the Thinkpad technical support place in Hong Kong was unable to fix it. But this is a whole 'nother story. Finally, I decided "enough is enough" and decided to download Ubuntu today. I know the final release of 7.04 comes out on the 19th, so I decided just to make a live CD of the beta tonight to test it.

Actually, my plan was to use IBM's Recovery and Rescue program to "restore Windows to it's factory state". I wanted to restore Windows XP Home to it's original "just left the factory" state and then find a way to duel book my computer to have both Ubuntu and Windows XP.

I did not get that far. In fact, I have not gotten anywhere.

I booted the Ubuntu 7.04 Beta live CD. Everything with Ubuntu works like a dream! I love it. Linux is everything I expected and more.

THE PROBLEM is when I try to restart my system, I should expect it to automatically try to boot into Windows XP as usual, right? WRONG.......

IF I have the Ubuntu live CD in the CD/DVD ROM drive then it will boot Ubuntu. However, if I DON'T have the live CD in the CD/DVD ROM drive then it simply will boot into IBM's Rescue and Recovery program. There seems to be no way to get it to boot into Windows XP or find an option to boot into Windows XP.

ACTUALLY, the main problem is I simply want to restore my system and Windows XP back to it's "original factory condition" with all of the original files. However, when I try to do this in the Rescue and Recovery program I get the following error message: "Product Recovery failed to restore your system". I figure it has something to do with the fact that I can't even boot up Windows! This problem began three hours ago after I first booted the Ubuntu live CD. Therefore, I'm assuming that perhaps Ubuntu changed something related to the "boot loader". After searching Google for an hour, I came up with some results. It turns out there should be a file located here: /file system/boot/grub/menu.1st.... However, in this beta of 7.04.... this file seems to not exist.

I'm at a lost. I don't know what to do. This is my first time using Linux/Ubuntu. I simply want to find a way to restore my system back to it's original factory state using Rescue and Recovery and also be able to boot-up Windows XP.

Two other problems related to fixing this issue that I should note.
1) I bought this Thinkpad brand new. However, as it turns out, when I bought this computer it did not come with any Windows XP disk. Therefore, I have no sort of back-up of Windows or way of reinstalling. My only hope is the IBM Rescue and Recovery program, which is suppose to be able to reinstall Windows by itself; but in my case I got the following error:
"Product Recovery failed to restore your system"
2) I am currently on work assignment in China (I'm originally from the U.S), so it's impossible for me to get to an IBM service center to have them assist with me with these errors. My only hope is that I may be able to get some advice on here to try to resolve the issues all by myself.

Jedacite
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Re: 1st time using Ubuntu. Ran 7.04 Live CD. Can not boot Wi

#2 Post by Jedacite » Wed Apr 18, 2007 5:47 pm

enthusaroo wrote: IF I have the Ubuntu live CD in the CD/DVD ROM drive then it will boot Ubuntu. However, if I DON'T have the live CD in the CD/DVD ROM drive then it simply will boot into IBM's Rescue and Recovery program. There seems to be no way to get it to boot into Windows XP or find an option to boot into Windows XP.
If I understand you correctly, you used the LiveCD to try out Ubuntu but did not actually go through with the install of it correct?

What I would do is the following.

1. Check to make sure that the partition table has not been changed. There are a few tools that will be able to do this for you, you should probably see only two partitions, one for Windows and one for the Recovery Partition. If the partition has been changed your options are to recover Windows XP, install Linux or both.

2. Use the 6.10 Live CD to check and see that the Windows Data is still there.
enthusaroo wrote: ACTUALLY, the main problem is I simply want to restore my system and Windows XP back to it's "original factory condition" with all of the original files. However, when I try to do this in the Rescue and Recovery program I get the following error message: "Product Recovery failed to restore your system". I figure it has something to do with the fact that I can't even boot up Windows! This problem began three hours ago after I first booted the Ubuntu live CD. Therefore, I'm assuming that perhaps Ubuntu changed something related to the "boot loader". After searching Google for an hour, I came up with some results. It turns out there should be a file located here: /file system/boot/grub/menu.1st.... However, in this beta of 7.04.... this file seems to not exist.
Well, the Rescue and Recovery does not actually require Windows to be valid or installed on the system in order to do a System Recovery. In fact, when I installed Linux I nuked Windows XP, installed Linux in one partition and "Recovered" Windows XP into the Other Partition. I recovered it to the factory state.

As for that file, it is only needed if you have actually installed Grub as your bootloader. To install Grub Linux would have to at least been partially installed.

There are a few choices when recovering your system.

1. Full Factory Restore. This should nuke any changes to the partition of the laptop.

2. Factory Restore. This will restore Windows XP (in factory condition) to an existing partition. Any changes to the partition table (since factory) are kept.

3. Restore from Backup.

I've only tried method 2, but you may try method 1 and method 2 to see if there is any difference.

If Grub has been installed you should see a menu on bootup or a screen that says something along the lines of "Press Escape to see Bootup Options" or something along those lines. I think that the default time delay is 5-10 secs. It is possible that Grub has been installed, but if it has, then Linux should also (or at least paritially) be installed.
enthusaroo wrote: Two other problems related to fixing this issue that I should note.
1) I bought this Thinkpad brand new. However, as it turns out, when I bought this computer it did not come with any Windows XP disk. Therefore, I have no sort of back-up of Windows or way of reinstalling. My only hope is the IBM Rescue and Recovery program, which is suppose to be able to reinstall Windows by itself; but in my case I got the following error:
"Product Recovery failed to restore your system"
2) I am currently on work assignment in China (I'm originally from the U.S), so it's impossible for me to get to an IBM service center to have them assist with me with these errors. My only hope is that I may be able to get some advice on here to try to resolve the issues all by myself.
Lenovo does not send out Recovery CDs/DVDs with purchased machines, instead, they can be created on your laptop. If you cannot get the recovery to work via the Rescue and Recovery on the Hard Drive then you will need to call up Lenovo to get them. They charge for the discs, but you could probably convince them to send you some considering the Rescue and Recovery on the Hard Disc is not working.

If I can be of more help let me know,
Brad.

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