T43p hangs on resume from sleep

T4x series specific matters only
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jack914
Posts: 11
Joined: Thu Sep 08, 2005 4:58 am

T43p hangs on resume from sleep

#1 Post by jack914 » Sat Apr 21, 2007 11:20 pm

I have struggled with this for about a year. My T43p goes to sleep just fine but on resume, appears to hang. Then after about 5 min. it completely reboots.

It also goes into hibernate fine. But on restart, BSOD.

AHHHHHHH!!!!

Any help would be greatly appreciated.

Makes no difference whether on battery or line, checked ATI driver, BIOS, power management, display and I apparently am missing something.

Jack

T43p 2686 NAU
Pentium M 2.1Ghz
2gb RAM
Bios 1YET65WW (1.29)
ATI driver 8.163.1.11
Windows XP sp2

vcbabyzyw
Posts: 8
Joined: Fri Apr 20, 2007 10:53 pm
Location: Beijing,China

#2 Post by vcbabyzyw » Sun Apr 22, 2007 10:16 am

I encountered a similar problem about 6 months ago: screen suddenly turn off(especially after several minutes of idle time), however,power is still in normal state, but cannot restore from it whatever I do, such as, hit key, click mouse. It occurs from time to time. About one month ago, I installed the Intel Chipset driver by chance(http://www-307.ibm.com/pc/support/site. ... MIGR-58627), and situation above never occurs so far.
Perhaps it is also the case as for your laptop. try and let me know the result, please.
IBM T43 2668 CH6 - 1.73GHz, 1GB RAM, 14.1, 160GB, ATI Raedon X300 64MB

coreman
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Location: Taipei

#3 Post by coreman » Sun Apr 22, 2007 11:43 pm

I would suggest you remove/reinstall the ATI video driver first...it may be possible the driver was corrupted...

If you need help on how to reinstall the video driver, please post back.

If that doesn't work, you may need to actually remove the ATI driver package and completely reinstall.

It's been a while since I fixed a similar problem (related to setting "Hibernate" upon lid closure) but I think, in fact, that I ended up updating the ATI driver from the Lenovo website, which was a bit of a hassle in that it was a manual install rather than automatic...but the instructions are pretty easy to follow...my T41 has been running fine since the update.

jack914
Posts: 11
Joined: Thu Sep 08, 2005 4:58 am

Thanks but did not work

#4 Post by jack914 » Sun Apr 22, 2007 11:45 pm

After installing the Chip upgrade
I hit Fn+F4
laptop went into suspend
waited 1 minute
hit Fn
Beep + sleep light went off + HD light went on + screen stayed off
After 3 minutes like this, HD light went off -- and then --
The laptop started from a fresh boot.

Thanks, though, I appreciate any ideas.

Jack

jack914
Posts: 11
Joined: Thu Sep 08, 2005 4:58 am

Coreman

#5 Post by jack914 » Sun Apr 22, 2007 11:47 pm

I would appreciate any advice or directions on removing and reinstalling the ATI driver.

Many thanks in advance.

Jack

jack914
Posts: 11
Joined: Thu Sep 08, 2005 4:58 am

Coreman

#6 Post by jack914 » Mon Apr 23, 2007 12:47 am

I installed the driver over the existing driver without removing it.

No luck. Still the same problem.

Can I just uninstall the existing driver and then install the driver again? When I uninstall the driver will I have video?

Thanks

coreman
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Posts: 136
Joined: Fri Aug 11, 2006 12:37 am
Location: Taipei

#7 Post by coreman » Mon Apr 23, 2007 3:39 am

You will have video after you remove the ATI drivers package per the instructions on Lenovo website, that was also a concern of mine at the time.

Following the uninstall, you will then need to install the new drivers...just follow the instructions on the Lenovo Support page. Worked like a champ for me...

edit: forgot to mention that uninstalling and reinstalling the driver didn't fix it for me either but that is always a good first step since it is easy to do...

vcbabyzyw
Posts: 8
Joined: Fri Apr 20, 2007 10:53 pm
Location: Beijing,China

#8 Post by vcbabyzyw » Mon Apr 23, 2007 3:51 am

After uninstall the video driver totally, surely you still have video( though your display is not very good). As soon as reinstall the video driver, it come to the state just like before. strongly suggest rebooting after remove driver.
IBM T43 2668 CH6 - 1.73GHz, 1GB RAM, 14.1, 160GB, ATI Raedon X300 64MB

jack914
Posts: 11
Joined: Thu Sep 08, 2005 4:58 am

Bummmer

#9 Post by jack914 » Mon Apr 23, 2007 2:55 pm

I uniinstalled the ATI driver, rebooted, installed the new driver

No difference except starting up from hibernation, the blue screen was on long enough for me to read the error message, "IRQL not less or equal"

vcbabyzyw
Posts: 8
Joined: Fri Apr 20, 2007 10:53 pm
Location: Beijing,China

#10 Post by vcbabyzyw » Mon Apr 23, 2007 8:44 pm

Please contact IBM custom hotline first of all.
After try all possilbe means, we have no choice but to reinstall the whole os.
Before do so, suggest you back it up by Norton Ghost(8.0 or higher) for future use.
My way to reinstall os is format system partition(usually C:) and start a new setup, then only install necessary drivers.
Make sure all drivers are available(at least the net card driver) before reinstall os.
Be careful!
IBM T43 2668 CH6 - 1.73GHz, 1GB RAM, 14.1, 160GB, ATI Raedon X300 64MB

richk
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#11 Post by richk » Mon Apr 23, 2007 8:51 pm

Have you looked in the event log? Often when you have trouble with suspend or resume, the driver with a problem posts a message.

coreman
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Posts: 136
Joined: Fri Aug 11, 2006 12:37 am
Location: Taipei

#12 Post by coreman » Mon Apr 23, 2007 11:59 pm

Your symptom is identical to the one I had...I really think it is the video driver issue...if it were me, I next would try rolling back to older driver, maybe one with a 2005 or 2006 date.

But this shouldn't require reinstall of OS...something is "funky" with the ATI driver...

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